Work Stress and Employee Behavior Towards Job Satisfaction Through Work-Life Balance in Employees of PT PLN (Persero) Lombok Generation Implementation Unit
Abstract
This study aims to examine the mediating role of work–life balance in the relationship between job stress and employee behavior on job satisfaction. The research adopts a positivist paradigm with an associative approach. The population consists of employees of PT PLN (Persero) UPK Lombok, with data collected through a census method involving 91 respondents. Data were gathered using a questionnaire distributed via Google Forms with a five-point Likert scale. The data were analyzed using SEM-PLS with SmartPLS version 3. The findings indicate that job stress has a significant negative effect on job satisfaction and work–life balance. Employee behavior has a significant positive effect on both job satisfaction and work–life balance. Work–life balance also has a significant positive effect on job satisfaction. In addition, work–life balance mediates the effects of job stress and employee behavior on job satisfaction. These results highlight that positive employee behavior forms a critical foundation for achieving work–life balance; discipline, cooperation, compliance, loyalty, and initiative promote an orderly workflow, reduce excessive pressure, and enable employees to consistently maintain a balanced role between work and personal life.
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