Improving Human Resource Performance Through Human Resource Competencies Based on Learning Orientation
Abstract
This study aims to examine the influence of professional competence and learning orientation on the performance of human resources (HR) at the KPP Madya Semarang Office. The population in this study consists of all employees of KPP Madya Semarang, who also served as the sample using a census technique. Primary data were collected through a questionnaire using a Likert scale from 1 to 5, designed based on indicators of each variable. The variables studied include HR performance as the dependent variable, and professional competence and learning orientation as independent variables. Data analysis was conducted using the Partial Least Squares (PLS) approach within a structural equation modeling framework. The results show that professional competence has a positive and significant effect on HR performance, as well as on learning orientation. In addition, learning orientation was also found to have a positive and significant effect on HR performance. These findings emphasize the importance of enhancing professional competence and fostering a learning-oriented culture to improve employee performance more optimally.
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