Vol 2, No 3 (2025)

September 2025

Table of Contents

Articles

The Mediating Role of Brand Attitude in the Relationship Between Product Knowledge and Brand Image on Customer Loyalty in the Context of the Lubricant Industry in Indonesia
Asep Wahyudin
PDF
206-220
Job Crafting and Talent Management on Improving HR Performance: An Empirical Study At the Semarang Medium Tax Office
Noor Khomsah, Siti Sumiati
PDF
221-235
The Role of Incentives in Improving Employee Job Satisfaction and Performance (A Study at CV. Cahaya Berkah Agung)
Rudy Cahyanto, Budhi Cahyono
PDF
236-249
The primary objective of these interviews was to gain a deeper understanding of the use of the Hospital Management Information System (SIMRS) at Pratama Hospital in Yogyakarta City
Danang Sri Wibowo
PDF
250-261
IMPROVING EMPLOYEE PERFORMANCE BASED ON ISLAMIC LEADERSHIP INCENTIVES AND AFFECTIVE COMMITMENT AT THE AL-FALAH FOUNDATION IN MUSI BANYUASIN
Arif Fadillah, Mutamimah Mutamimah
PDF
262-276
The Effect of Competency Training and Competency Certification on Employee Performance at PT Mulya Darma Rekayasa in 2025 with Work Motivation as a Moderating Variable
Irwan Mulyadi, Heru Sulistyo
PDF
277-289
The Influence of Motivation and Work Discipline on Employee Performance Through Leadership as a Mediating Variable
Feri Ferdian, Budhi Cahyono
PDF
290-302
Customer Satisfaction Model Based on Customer Experience and Complaint Handling for PLN Mobile Application Users in PT. PLN (Persero) Work Area with Trust as an Intervening Variable
Siti Annisah Rahmawati, Nurhidayati Nurhidayati
PDF
303-317
The Influence of Transactional Leadership Style and Extrinsic Motivation on Human Resource Performance, with Continuance Commitment as an Intervening Variable for Outsourced Employees Pln ULP Bangkir
Afristian Arief Dwiranda, Asyhari Asyhari
PDF
318-332
Corporate Culture and Organizational Commitment to Human Resource Performance Development Honda Auto Serang
Aloysius Suko Hardono, Hendar Hendar
PDF
333-346
Analysis of Organizational Change and the Effectiveness of Job Rotation on Employee Performance Through Achievement Motivation as an Intervening Variable
Joko Supomo, Ken Sudarti
PDF
347-361
THE EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT AND WORKLIFE BALANCE ON ORGANIZATIONAL COMMITMENT
Akbar Atas Aji, Ibnu Khajar
PDF
362-374
B2B Customer-Driven Sales Growth Strategies in Times of Oversupply and High Competition 2025-2026
Akhmad Sujono, Heru Sulistyo
PDF
375-389
IMPROVING CIVIL SERVANT PERFORMANCE BASED ON COMPETENCE IN THE MEDIATION OF THE COMPENSATION SYSTEM AT THE OFFICE OF THE REGIONAL PEOPLE'S REPRESENTATIVE COUNCIL OF WEST KOTAWARINGIN DISTRICT
Alexander Ambarita, Ibnu Khajar
PDF
390-403
ANTECEDENTS AND CONSEQUENTIALS OF JOB SATISFACTION
Azhar Faridi Syafrizal, Widodo Widodo
PDF
404-416
CAPITAL STRUCTURE POLICY IN CONSUMER GOODS INDUSTRY COMPANIES ON THE INDONESIA STOCK EXCHANGE
Dwi Murti Dyastuti, Mutamimah Mutamimah
PDF
417-431
Mediation of Trust in Leaders in the Influence of Work Culture and Transformational Leadership on Human Resources Performance
Efri Noviandri, Siti Sumiati
PDF
432-445
THE INFLUENCE OF ORGANIZATIONAL CULTURE AND TRANSFORMATIONAL LEADERSHIP ON EMPLOYEE PERFORMANCE MEDIATED BY ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AT PT. PERTAMINA INTERNATIONAL REFINERY RU V BALIKPAPAN
Abdul Hafiz, Mutamimah Mutamimah
PDF
446-460
IMPROVING HUMAN RESOURCE PERFORMANCE BASED ON INTRINSIC MOTIVATION AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) WITH MINDFULNESS AS A MODERATION
Ilham Sihombing, Heru Sulistyo
PDF
461-475
The Relationship Between Job Training, Employee Competence, and Work-It-Self with Achievement Motivation as a Mediating Variable in the Public Service Sector at the Semarang Medium Tax Office
Kustanto Kustanto, Budhi Cahyono
PDF
476-490
THE EFFECT OF JOB SATISFACTION AND MOTIVATION FOR FAIR COMPETITION, MODERATED BY WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE IN THE MANPOWER AND TRANSMIGRATION OFFICE OF LAMANDAU REGENCY
Miftahur Rahmah, IrJuni Gultom
PDF
491-499
THE ROLE OF MUTATION AND POSITION PROMOTION ON JOB SATISFACTION WITH WORK MOTIVATION AS A MEDIATION VARIABLE AT THE KARANGANYAR PRIMARY TAX SERVICE OFFICE
Aris Budi Yadi, Budhi Cahyono
PDF
500-514
Human Resource Performance Improvement Through Organizational Climate-Moderated Affective Commitment
Dian Anjarwani, ibnu khajar
PDF
515-524
The Role of Competence and Intrinsic Motivation in Improving Human Resources (HR) Performance
A. Sadli Aman Qadri, Hendar Hendar
PDF
525-534
The Effect of Work Environment Quality on Job Satisfaction with Employee Collaboration as a Mediating Variable
aflakha aqil haqiqi, marno nugroho
PDF
535-548
Corporate Value Enhancement Model on the Indonesia Stock Exchange
aris kusdwiantara, widodo widodo
PDF
549-563
Medical Service Innovation and Service Quality on Patient Satisfaction at Bangsri II Community Health Center
avika elianita, Ibnu Khajar
PDF
564-578
Optimizing Community Satisfaction Through CSR Programs Moderated by Corporate Reputation
Dimas Satriyo Hutomo, Heru Sulistyo
PDF
579-593
Perception of Workload and Work Stress on Human Resource Performance Moderated by Religious Coping
Dwi Purwanto, Mutamimah Mutamimah
PDF
594-607
The Effectiveness of the Central Java Representative of the Republic of Indonesia Ombudsman Institution in Efforts to Improve Public Service Performance (Case Study of the Regional Apparatus Organization of Magelang City)
Falah Hidayatullah, Marno Nugroho
PDF
608-620
The Impact of Service Quality on Loyalty and Satisfaction of Cargo Delivery Service Users with Trust as a Mediator
Ghazali Ramadhani, Ken Sudarti
PDF
621-635
Increasing Customer Loyalty Through Brand Image and Service Innovation with Brand Trust as an Intervening Variable at PT. Nasmoco Group
Hendika Prasetyo, Mulyana Mulyana
PDF
636-646
Improving the Performance of Jasa Raharja Employees at the DKI Jakarta Regional Office Through Self-Efficacy and Organizational Citizenship Behavior (OCB)
Heri Indra Pratama, Heru Sulistyo
PDF
647-661
Marketing Strategies for Shophouses Like Wise Coffee To Increase Profits
Hilmi Zamzami, Siti Sumiati
PDF
662-676
Human Resource Performance Improvement Through Retention-Mediated Employee Engagement
Kurniawan Hidayat, Ibnu Khajar
PDF
677-690
The Influence of Internal Marketing on Job Satisfaction and Perceived Service Quality in the Central Java II Regional Office of the Directorate General of Taxes
Maulynda Arifah Rahmawati, Siti Sumiati
PDF
691-703
Strategy and Management of Social Media Utilization for Dental & Oral Patient Visits at Curug Tangerang Community Health Center
Mita Derayanti, Ibnu Khajar
PDF
704-717
The Role of Work-Life Balance in Improving the Quality of Work Life and Employee Well-Being
Muhammad Naufal Darma Putra, Heru Sulistyo
PDF
718-728
Optimizing the Number of Patient Visits at Dentaraya Dental Clinic Through Social Media Promotion and Brand Trust
Nurul Jadidah, Olivia Fachrunnisa
PDF
729-743
The Role of Additional Employee Income (TPP) and Job Satisfaction in Improving HR Performance
Reza Prabu Setyobudi, Ibnu Khajar
PDF
744-758
Service Quality Improvement Strategy Shaka Laundry, Lahat Regency
Riosaka Putra, Heru Sulistyo
PDF
759-773
The Influence of Brand Image, Service Quality, and Marketing Strategy on Grade 12 Students' Decisions in Choosing Tutoring (A Case Study of the 70 Palembang Police Alumni Test Tutoring)
Sabar Sukoyo, Ardian Adhiatma
PDF
774-788
The Role of Financial Literacy on Investment Decisions at the West Semarang Pratama Tax Office, Moderated by Age Factors
Susan Sulistyani, Heru Sulistyo
PDF
789-803
An Empirical Study of Public Satisfaction Based on Public Trust and Service Quality at the Sekupang Police Station
Doni Permana, Mulyana Mulyana
PDF
804-812
An Analysis of Paid Advertising Usage in the Shopee App in Marketing Strategy: A Case Study Belluva Batik Pekalongan
Fatma Fatma, Ibnu Khajar
PDF
813-827
The Effect of Motivation and Competence on Employee Performance of Hersarana Mandiri Sejahtera Savings and Loan Cooperative Moderated by Organizational Culture
Septiadi Danang Eko Purnomo, Ardian Adhiatma
PDF
828-842
The Role of Digital Leadership on Employee Performance with The Mediation of Organizational Commitment at Bank Indonesia Representative Offices DKI Jakarta
Rizki Wijayanto Pratama, Asyhari Asyhari
PDF
843-857
Customer Loyalty Improvement Model Through E-Service Quality, E-Satisfaction and E-Trust of Customers of PT. Yuk Kita Haji and Umroh Bandung
Ismail Saleh, Sri Wahyuni Ratnasari
PDF
858-872
Analysis of Spirituality and Psychological Capital in Improving Employee Performance
Erna Dwi Agustin, Ibnu Khajar
PDF
873-886
The Role of Customer Satisfaction in Relationship Marketing and Service Quality Towards Customer Loyalty (Study at PT Jasa Armada Indonesia Tbk, Jakarta)
Rahmat Hadiyanto, Heru Sulistyo
PDF
887-900
The Effect of Transformational Leadership and Competence Improvement Programs on Employee Satisfaction and Performance in Representative Offices Bank Indonesia DIY
Ahmad Yusron Irsyadi, Alifah Ratnawati
PDF
901-914
Analysis of Athlete Path Employees' Perceptions of the Work Culture Program and Individual Cumulative Index Achievement at Bank Indonesia Headquarters
Muhammad Iqaamatuddin, Siti Sumiati
PDF
915-929
The Role of Internship Programs in Moderation of The Effects of Job Burnout and Personality on Employee Performance (Study at Bank Indonesia Papua Province)
Arnold Wilson Emanuel, Agustina Fitrianingrum
PDF
930-944
The Influence of Personal Branding and Compensation on Human Resource Performance
Baskoro Wijayanto, Widodo Widodo
PDF
945-958
The Role of Competence on Motivation and Its Impact on Human Resource Performance
Bobby Sterino Salam, Widodo Widodo
PDF
959-973
Business Strategy to Improve the Competitiveness of Sekarmulyo Batik
Chira Roshiany, Ibnu Khajar
PDF
974-987
Delegative Leadership on Human Resource Performance with Affective Commitment as a Mediation
Heriyanto Heriyanto, Siti Sumiati
PDF
988-1000
Increasing Customer Retention Through Employee Competence and Service Innovation with Brand Image as a Mediation Variable (Empirical Study at Rumah Sakit Islam Kendal)
Muhamad Hidayat Santosa, Sri Wahyuni Ratnasari
PDF
1001-1012
The Role of Innovation Capability in Mediating the Influence of Transformational Leadership and Employee Competence on Human Resource Performance at BPR Marunting Sejahtera
Martha Aristantya, Agustina Fitrianingrum
PDF
1013-1027
Analysis of Digital Work Culture and Professional Leadership to Improve HR Performance Through Compensation as a Variable Mediating in The Era of Transformation Bank Indonesia
Muhammad Ichsan Ramadani, Widiyanto Widiyanto
PDF
1028-1042
Improving Human Resource Performance Through Human Resource Competencies Based on Learning Orientation
Muhammad Misbahudin, Siti Sumiati
PDF
1043-1057
The Role of Village-Owned Enterprises (BUMDES) in Increasing Village Original Income in Munjul Village, Astanajapura District, Cirebon Regency
Muhdis Samsul Rifai, Mulyana Mulyana
PDF
1058-1069
The Role of Spiritual Leadership and Religious Motivation in Improving Employee Performance (Case Study at The Qolbun Salim Orphanage in Samarinda)
Musa Isa Ansori, Ibnu Khajar
PDF
1070-1084
The Influence of Motivation and Work Environment on Performance Through Job Satisfaction as an Intervening Variable in Garut District Community Health Center Employees
Rama Daniel, Widiyanto Widiyanto
PDF
1085-1099
Emotional Stability as a Mediation in The Influence of Co-Worker Support and Professional Self-Efficacy on HR Performance
Rizal Susilo, Ibnu Khajar
PDF
1100-1113
Product Difference Determines Purchase Decisions and Consumer Satisfaction at PT. Arshaka Griya Ayana
Rudi Herman Kusuma, Ibnu Khajar
PDF
1114-1127
The Role of Human Resources Development on Employee Performance
Satria Hadi Putra, Widodo Widodo
PDF
1128-1142
Improving Human Resource Performance Through Moderated Transformational Leadership by Organizational Culture (Study at Semarang Madya KPP)
Sunarmo Sunarmo, Heru Sulistyo
PDF
1143-1157
Strategies to Improve Village Progress and Independence Status Village Development Index Based on Swot Analysis Method in Waimi Village, Alor Regency
Umbu Yabu Taranggana, Marno Nugroho
PDF
1158-1172
A Model of Human Resource Improvement Based on Achievement Motivation at the Tanjung Emas Customs Type MID-Type KPPBC
Yaskur Yaskur, Mutamimah Mutamimah
PDF
1173-1187
Strategic Management in the Development of Islamic Education at the Al-Ikhwan Islamic Boarding School in Pekanbaru City
Irwan Suanto, Ibnu Khajar