Perceived Organizational Support and Employee Empowerment in the Role of Spiritual Leadership on Human Resource Performance
Abstract
This study aims to analyze and empirically test the influence of Spiritual Leadership, Perceived Organizational Support (POS), and Employee Empowerment on human resource (HR) performance at the Tanjung Emas Type Madya Customs and Excise Supervision and Service Office. This research is classified as explanatory research, intended to test hypotheses and strengthen the theoretical foundation of the study. Data were collected through questionnaires and interviews, using instruments measured on a 1–5 Likert scale, allowing for complete, accurate, and scientifically accountable data. The population consisted of all 203 HR employees at the office, while a sample of 150 respondents was selected using purposive sampling based on the criteria of a minimum of five years of work experience, permanent employee status, and being Muslim. The results indicate that Spiritual Leadership positively affects HR performance, Perceived Organizational Support positively affects HR performance, and Spiritual Leadership also positively influences Perceived Organizational Support. Additionally, Employee Empowerment positively impacts HR performance, and Spiritual Leadership positively affects Employee Empowerment. These findings emphasize the importance of spiritual leadership, organizational support, and employee empowerment as key factors in enhancing HR performance, providing both theoretical and practical foundations for developing effective HR management strategies within organizations.
Full Text:
PDFReferences
Abbas, A. A., & Shyaa, H. H. (2019). The Role of the Spiritual Leadership in Increasing the Perceived Organizational Support and its Reflection on Decreasing the Organizational Silence by Computer Sciences. TEST Engineering and Management, 3687–3714.
Albalawi, A. S., Naugton, S., Elayan, M. B., & Sleimi, M. T. (2019). Perceived Organizational Support, Alternative Job Opportunity, Organizational Commitment, Job Satisfaction and Turnover Intention: A Moderated-mediated Model. Organizacija, 52(4), 310–324. https://doi.org/10.2478/orga-2019-0019
Al-Dmour, R., Yassine, O., & Masa’deh, R. (2018). A Review of Literature on the Associations among Employee Empowerment, Work Engagement and Employee Performance. Modern Applied Science, 12(11), 313. https://doi.org/10.5539/mas.v12n11p313
Arshad, F., & Saleem, H. (2024). Examining the Impact of Spiritual leadership on Employee’s intrapreneurial Behavior: The Moderating Role of Perceived Organizational Support and Mediating Role of Psychological Safety. Journal of Workplace Behavior (JWB), 1.
Aselage, J., & Eisenberger, R. (2003). Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organizational Behavior, 24(5), 491. http://proquest.umi.com/pqdlink?did=410774081&Fmt=7&clientId=25620&RQT=309&VName=PQD
Astuti, I., & Udin, U. (2020). The Effect of Perceived Organizational Support and Transformational Leadership on Affective Commitment and Employee Performance. Journal of Asian Finance, Economics and Business, 7(10), 401–411. https://doi.org/10.13106/jafeb.2020.vol7.no10.401
Augusti, F. (2005). Metode Penelitian Manajemen (Ed : 2). BP Universitas Diponogoro.
Backman, A., Karin Sjögren, Lövheim, H., & Edvardsson, D. (2016). Job strain in nursing homes – Exploring the impact of leadership. International Journal of Laboratory Hematology, 38(1), 42–49. https://doi.org/10.1111/ijlh.12426
Baird, K., Tung, A., & Su, S. (2020a). Employee empowerment, performance appraisal quality and performance. Journal of Management Control, 31(4), 451–474. https://doi.org/10.1007/s00187-020-00307-y
Baird, K., Tung, A., & Su, S. (2020b). Employee empowerment, performance appraisal quality and performance. Journal of Management Control, 31(4), 451–474. https://doi.org/10.1007/s00187-020-00307-y
Baykal, E., & Zehir, C. (2016). Effect of Organizational Support in the Relationship between Spiritual Leadership and Performance. In Article in International Journal of Humanities and Social Science. https://www.researchgate.net/publication/333798838
Bhatti, O. K., Farooq, W., & Öztürk, A. O. (2019). Reassessing leadership traits: An Islamic perspective. TJBE Turkish Journal of Business Ethics, 12(2), 177-201.
Bose, I., & Emirates, U. A. (2018). Employee Empowerment and Employee Performance: An Empirical Study on Selected Banks in UAE. Journal of Applied Management and Investments, 7(2), 71–82. https://doi.org/10.13140/rg.2.2.23260.69765
Burkhart, L., Solari-Twadell, P. A., & Haas, S. (2008). Addressing Spiritual Leadership. JONA: The Journal of Nursing Administration, 38(1), 33–39. https://doi.org/10.1097/01.nna.0000295629.95592.78
Caesens, G., Stinglhamber, F., Demoulin, S., & De Wilde, M. (2017). Perceived organizational support and employees’ well-being: the mediating role of organizational dehumanization. European Journal of Work and Organizational Psychology, 26(4), 527–540. https://doi.org/10.1080/1359432X.2017.1319817
Caesens, G., Stinglhamber, F., & Ohana, M. (2016). Perceived organizational support and well-being: a weekly study. Journal of Managerial Psychology, 31(7), 1214–1230. https://doi.org/10.1108/JMP-01-2016-0002
Chen, S., Jiang, W., Zhang, G., & Chu, F. (2019). Spiritual leadership on proactive workplace behavior: The role of organizational identification and psychological safety. Frontiers in Psychology, 10(MAY). https://doi.org/10.3389/fpsyg.2019.01206
Choi, I. (2020). Moving beyond Mandates: Organizational Learning Culture, Empowerment, and Performance. International Journal of Public Administration, 43(8), 724–735. https://doi.org/10.1080/01900692.2019.1645690
Conway, N., & Coyle-Shapiro, J. A. M. (2012). The reciprocal relationship between psychological contract fulfilment and employee performance and the moderating role of perceived organizational support and tenure. Journal of Occupational and Organizational Psychology, 85(2), 277–299. https://doi.org/10.1111/j.2044-8325.2011.02033.x
Dabo, Z., & Ndan, R. T. (2018). Impact of Employee Empowerment on Organization Performance: Evidence From Quoted Bottling Companies in Kaduna. International Journal of Economics, Business and Management Research, 2(01), 360–369.
Egel, E., & Fry, L. W. (2017). Spiritual Leadership as a Model for Islamic Leadership. Public Integrity, 19(1), 77–95. https://doi.org/10.1080/10999922.2016.1200411
Fairholm, G. W. (1996). Spiritual leadership: fulfilling whole-self needs at work. Organization Development Journal, 17(5), 11–17.
Fry, L. W. (2003a). Toward a theory of spiritual leadership. Leadership Quarterly, 14(6), 693–727. https://doi.org/10.1016/j.leaqua.2003.09.001
Refbacks
- There are currently no refbacks.
License URL: https://creativecommons.org/licenses/by/4.0/deed.en
Jurnal SAMaJ Indexed by :
