Improving Human Resource Performance Through Supervisory Support with Intrinsic Motivation as a Mediator

Faizal Rachman, Heru Sulistyo

Abstract


This study aims to empirically examine the influence of supervisory support on human resource (HR) performance, the effect of supervisory support on intrinsic motivation, the impact of intrinsic motivation on HR performance, and the role of intrinsic motivation as a mediator in the relationship between supervisory support and HR performance. This explanatory research uses primary data collected through questionnaires distributed to 110 employees of PT Jasa Raharja across several regional offices, employing a census sampling technique. Respondents’ answers were assessed using a semantic differential scale from 1 to 5. Data analysis was conducted using Partial Least Squares (PLS) to test the research hypotheses. The results indicate that supervisory support has a positive and significant effect on both HR performance and intrinsic motivation. Additionally, intrinsic motivation positively and significantly influences HR performance and acts as an important mediator that strengthens the positive effect of supervisory support on HR performance. These findings highlight the critical role of supervisory support and intrinsic motivation in improving HR performance.


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References


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