The Effect of Artificial Intelligence Technology Utilization on the Effectiveness of Bank Indonesia Employee Performance with Digital Literacy as an Intervening Variable

Reza Fadli Hutagalung, Ibnu Khajar

Abstract


The purpose of this study is to determine the effect of the use of Artificial Intelligence technology on the effectiveness of Bank Indonesia employee performance with Digital Literacy as an intervening variable. Respondents in this study were 100 Bank Indonesia employees determined by the census method. This empirical research is an explanatory quantitative research using the Structural Equation Model (SEM) based on Partial Least Square (PLS) with the help of the SmartPLS.4 program as a data analysis tool. The results of this study show that Artificial Intelligence technology has a positive and significant effect on the effectiveness of Bank Indonesia employee performance. Artificial Intelligence has a positive and significant effect on increasing the Digital Literacy of Bank Indonesia employees. Digital Literacy has a positive and significant effect on the effectiveness of Bank Indonesia employee performance. And Digital Literacy acts as an intervening variable to strengthen the effect of the use of Artificial Intelligence technology on the effectiveness of employee performance. This means that the success of the implementation of AI technology at Bank Indonesia is highly dependent on the level of digital literacy possessed by employees. 

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