Vol. 19 No. 1 (2022): January 2022

Articles

• The Influence of Service Quality and Experiential Marketing in Increasing Customer Loyalty Through Customer Satisfaction at Seafood Food Stalls in Tarakan City, North Kalimantan

  Benazir Alamudi

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• Improving Public Service Performance Through Innovative Leadership Style, Innovative Work Behavior and Initiative Climate in Village and Sub-district Governments in Blora Regency

  Agung Heri Susanto

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• The Role of Responsiveness and Trust on Customer Loyalty with Satisfaction as an Intervening Variable at Tunjungan Health Center, Blora Regency

  Maretha Herwati

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• The Mediating Effect of E-WOM Marketing in the Influence of Service Quality and Customer Trust on Customer Loyalty

  Rendi Riandani

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• Increasing Satisfaction and Loyalty of Health Center Service Users Through Service Quality and Brand Image at Pandanaran Health Center, Semarang City

  Indah Mayang Karti

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