Human Resource Performance Improvement Model Through Digital Competence and Digital Knowledge Acquisition with Adaptive Information and Communication of Technology as a Moderating Variable at PT. Multindo Auto Finance Semarang Head Office

Muhammad Riyan Mufatikin, Ibnu Khajar

Abstract


This scientific research, in the form of a thesis, aims to analyze and identify the influence of digital knowledge acquisition on digital competence and digital competence on human resource performance. Furthermore, this analysis and identification of the influence of digital competence on human resource performance, moderated by adaptive ICT, was conducted. The population of this study was all employees of PT. Multindo Auto Finance, Semarang head office. A sample of 100 respondents was selected and analyzed using SEM-PLS. The analysis yielded several conclusions, including: digital knowledge acquisition has a positive and significant effect on digital competence, digital competence has a positive and significant effect on human resource performance, and adaptive ICT moderates the relationship between digital competence and human resource performance.


Keywords


Acquisition; Competence; Digital; Knowledge.

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References


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DOI: http://dx.doi.org/10.30659/jrbi.v23i1.51762

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