Improving Innovative Work Behavior Through Psychological Empowerment Supported by Servant Leadership

Aji Dwi Sujono, Mulyana Mulyana

Abstract


This study is an explanatory research aimed at analyzing the influence of servant leadership on psychological empowerment and innovative work behavior, as well as understanding the extent to which psychological empowerment contributes to fostering innovative work behavior within the organization. The research population includes all human resources at the Customs and Excise Regional Office Central Java and DI Yogyakarta, consisting of both civil servants and non-civil servants, totaling 203 individuals. This population was selected due to its relevance to the research variables and the ease of obtaining the required data. Based on the Slovin formula, the sample size determined for this study was 135 respondents. The sampling technique employed is non-probability sampling with a convenience sampling approach, selecting respondents based on accessibility and availability. This technique was chosen for its efficiency in terms of time and cost, thereby facilitating the data collection process. The research instrument consists of a questionnaire with interval measurements using a Likert scale ranging from 1 to 5, from strongly disagree to strongly agree. Data analysis was conducted through structural equation modeling using the Partial Least Square (PLS) approach to examine the relationships among variables within the research model. The findings indicate that servant leadership has a positive and significant effect on innovative work behavior. Furthermore, servant leadership is also shown to have a positive and significant influence on psychological empowerment. Additional results reveal that psychological empowerment positively and significantly affects innovative work behavior. Overall, this study highlights that strengthening servant leadership and psychological empowerment are essential factors in enhancing innovative work behavior at the Customs and Excise Regional Office Central Java and DI Yogyakarta.

Keywords


Behavior; Empowerment; Innovative; Leadership; Psychological.

Full Text:

PDF

References


Abd Rahman, R., & Ramli, R. (2013). Average concept of crossover operator in real coded genetic algorithm. International Proceedings of Economics Development and Research, 63(15), 73–77. https://doi.org/10.7763/IPEDR

Alex, N. (2017). How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality. Journal of Business Ethics, 145(1), 49–62.

Almulhim, A. F. (2020a). Linking knowledge sharing to innovative work behaviour: The role of psychological empowerment. Journal of Asian Finance, Economics and Business, 7(9), 549–560. https://doi.org/10.13106/JAFEB.2020.VOL7.NO9.549

Almulhim, A. F. (2020b). Linking knowledge sharing to innovative work behaviour: The role of psychological empowerment. Journal of Asian Finance, Economics and Business, 7(9), 549–560. https://doi.org/10.13106/JAFEB.2020.VOL7.NO9.549

Ambad, S., & Bahron, A. (2012). Psychological empowerment: The influence on organizational commitment among employees in the construction sector. Journal of Global Business Management, 8(2), 73.

Aryee, S., Kim, T. Y., Zhou, Q., & Ryu, S. (2019). Customer service at altitude: effects of empowering leadership. International Journal of Contemporary Hospitality Management, 31(9), 3722–3741. https://doi.org/10.1108/IJCHM-11-2018-0900

Asbari, M., Santoso, B., & Purwanto, A. (2019). Pengaruh Kepemimpinan dan Budaya Organisasi Terhadap Perilaku Kerja Inovatif pada Industri 4.0. JIM UPB, 8(1). http://ejournal.upbatam.ac.id/index.php/jim

Dan, X., Xu, S., Liu, J., Hou, R., Liu, Y., & Ma, H. (2018). Relationships among structural empowerment, innovative behaviour, self-efficacy, and career success in nursing field in mainland China. International Journal of Nursing Practice, 24(5), 1–9. https://doi.org/10.1111/ijn.12674

De Jong, J. P. J., & Den Hartog, D. N. (2007). How leaders influence employees’ innovative behaviour. European Journal of Innovation Management, 10(1), 41–64. https://doi.org/10.1108/14601060710720546

Drucker, P. F. (2006). Knowledge-worker productivity the biggest challenge. IEEE Engineering Management Review, 34(2), 29–39. https://doi.org/10.1109/emr.2006.1679053

Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant Leadership: A systematic review and call for future research. Leadership Quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004

Faraz, N. A., Mughal, M. F., Ahmed, F., Raza, A., & Khalid Iqbal, M. (2019). The Impact of Servant Leadership on Employees’ Innovative Work Behaviour-Mediating Role of Psychological Empowerment. International Journal of Management Science and Business Administration, 5(3), 10–21. https://doi.org/10.18775/ijmsba.1849-5664-5419.2014.53.1002

Greenleaf, R. K. (1998). The power of servant-leadership: Essays. Berrett-Koehler Publishers.

Handoyo, S. (2010). PENGUKURAN SERVANT LEADERSHIP SEBAGAI ALTERNATIF Assessing Servant Leadership as Leadership Alternative in Higher Education at Organizational Change Era Abstract. Makara, Sosial Humaniora, 14(2), 130–140.

Helmy, I., Adawiyah, W. R., & Banani, A. (2019). Linking psychological empowerment, knowledge sharing, and employees’ innovative behavior in Indonesian SMEs. Journal of Behavioral Science, 14(2), 66–79.

Jansen, O. (2000). Job demands, perceptions of effort-reward fairness nd innovative work behavior. Journal of Occupational and Organizational Psychology, 287–302.

Javed, B., Abdullah, I., Zaffar, M. A., Haque, A. U., & Rubab, U. (2019). Inclusive leadership and innovative work behavior: The role of psychological empowerment. Journal of Management and Organization, 25(4), 554–571. https://doi.org/10.1017/jmo.2018.50

Jong, J. P. J. D., & Hartog, D. N. Den. (2008). Innovative Work Behavior : Measurement and Validation. Scientific Analysis of Entrepreneurship and SMEs, November, 1–27.

Khan, A. M., Jantan, A. H. Bin, Salleh, L. B. M., Dato’Mansor, Z., Islam, M. A., & Hosen, S. (2019). The impact of transformational leadership effects on innovative work behavior by the moderating role of psychological empowerment. Journal of Reviews on Global Economics, 8, 925–938. https://doi.org/10.6000/1929-7092.2019.08.79

Khan, M. A., Ismail, F. B., Hussain, A., & Alghazali, B. (2020). The Interplay of Leadership Styles, Innovative Work Behavior, Organizational Culture, and Organizational Citizenship Behavior. SAGE Open, 10(1). https://doi.org/10.1177/2158244019898264

Khan, M. M., Mubarak, S., & Islam, T. (2020). Leading the innovation: role of trust and job crafting as sequential mediators relating servant leadership and innovative work behavior. European Journal of Innovation Management. https://doi.org/10.1108/EJIM-05-2020-0187

Khan, M. M., Mubarik, M. S., & Islam, T. (2021). How servant leadership triggers innovative work behavior: exploring the sequential mediating role of psychological empowerment and job crafting. European Journal of Innovation Management. https://doi.org/10.1108/EJIM-09-2020-0367

Kim, M., & Beehr, T. A. (2020). Job crafting mediates how empowering leadership and employees’ core self-evaluations predict favourable and unfavourable outcomes. European Journal of Work and Organizational Psychology, 29(1), 126–139. https://doi.org/10.1080/1359432X.2019.1697237

Leofianti, A. R., Sulastiana, M., & Hinduan, Z. R. (2015). Pengaruh Organizational Innovative Climate terhadap Innovative Work Behavior Karyawan : Sebuah Studi dalam Meningkatkan Perilaku Inovasi pada Karyawan PT . X. 1–22.

Mishra, P., Bhatnagar, J., Gupta, R., & Wadsworth, S. M. (2019). How work-family enrichment influence innovative work behavior: Role of psychological capital and supervisory support. Journal of Management and Organization, 25(1), 58–80. https://doi.org/10.1017/jmo.2017.23

Pawar, A., Sudan, K., Satini, & Sunarsi, D. (2020). Organizational Servant Leadership: A Systematic Literature Review for Implications in Business. 1(2), 63–76.

Petrou, P., Demerouti, E., & Schaufeli, W. B. (2015). Job crafting in changing organizations: Antecedents and implications for exhaustion and performance. Journal of Occupational Health Psychology, 20(4), 470–480. https://doi.org/10.1037/a0039003

Rachmawati, A. W., & Lantu, D. C. (2014). Servant Leadership Theory Development & Measurement. Procedia - Social and Behavioral Sciences, 115(Iicies 2013), 387–393. https://doi.org/10.1016/j.sbspro.2014.02.445

Rahmatika, A. N., Ma’arif, S., & Kholifah, S. (2022). The Effect of Spiritual Leadership and Psychological Empowerment on Employee Performance. Nidhomul Haq : Jurnal Manajemen Pendidikan Islam, 7(3), 420–433. https://doi.org/10.31538/ndh.v7i3.2678

Reynal, I., Piki, M., Graciela Ardimi, M., Ike Suwandi, C., Aris Ferdinan, B., Studi Manajemen, P., Ekonomi, F., & Artikel, I. (2023). Pengaruh Kepemimpinan Entrepreneurial dan Budaya Organisasional Terhadap Kinerja Karyawan Melalui Perilaku Kerja Inovatif. Jurnal Sekretari Dan Manajemen, 7(1). http://ejournal.bsi.ac.id/ejurnal/index.php/widyacipta




DOI: http://dx.doi.org/10.30659/jrbi.v23i1.51476

Refbacks

  • There are currently no refbacks.


License URL: https://creativecommons.org/licenses/by/4.0/deed.en

Jurnal JRBI Indexed by :

google_scholar onesearch garuda crosref  onesearch  sinta scopus