Self Efficacy on Human Resource Performance with Emotional Stability as a Mediator

Rizal Irvan Afandi, Ibnu Khajar

Abstract


This study aims to determine and analyze the influence of self-efficacy and coworker support on emotional stability and their impact on improving human resource (HR) performance. The study used explanatory research with a quantitative approach. The population in this study was all HR at the Semarang Type A Customs and Excise Supervision and Service Office, totaling 203 people. The sampling technique used a census method, so the entire population became the research respondents. Data collection was conducted using a questionnaire with a five-point interval scale, ranging from 1 (Strongly Disagree) to 5 (Strongly Agree). Data analysis was conducted using the Structural Equation Modeling (SEM) method with the Partial Least Squares (PLS) approach. The results of the study indicate that: (1) Self-efficacy has a positive effect on HR performance; (2) Co-worker support has a positive effect on HR performance; (3) Emotional stability significantly moderates the influence of self-efficacy on HR performance; and (4) the interaction between emotional stability and co-worker support does not have a significant effect on HR performance. These findings confirm that improving HR performance can be achieved through strengthening self-efficacy and social support in the workplace accompanied by good management of emotional stability.


Full Text:

PDF

References


Journals:

A Orgambidez, Y Borrego, & O Vasquez Aguado. (2014). Self-efficacy and organizational commitmentamong Spanish nurses: the role of workengagement. International Nursing Review, 61(2), 171–178. https://doi.org/10.1111/inr.12083

Al Sabei, S. D., AbuAlRub, R., Labrague, L. J., Ali Burney, I., & Al-Rawajfah, O. (2021). The impact of perceived nurses’ work environment, teamness, and staffing levels on nurse-reported adverse patient events in Oman. Nursing Forum, 56(4), 897–904. https://doi.org/10.1111/nuf.12639

Alessandri, G., Perinelli, E., De Longis, E., Schaufeli, W. B., Theodorou, A., Borgogni, L., Caprara, G. V., & Cinque, L. (2018). Job burnout: The contribution of emotional stability and emotional self-efficacy beliefs. Journal of Occupational and Organizational Psychology, 91(4), 823–851. https://doi.org/10.1111/joop.12225

Andini, L. D. (2023). PENGARUH SELF EFFICACY, EMOTIONAL STABILITY, DAN LINGKUNGAN KERJA TERHADAP JOB PERFORMANCE (Studi Kasus Pada Perawat Puskesmas Bringin Kabupaten Ngawi). Seminar Inovasi Manajemen Bisnis Dan Akuntansi (SIMBA) 5 Fakultas Ekonomi Dan Bisnis Universitas PGRI Madiun.

Anggraeni, D. E., Irawan, E., Iklima, N., Liliandari, A., Adhirajasa, U., Sanjaya, R., Adhirajasa, U., Sanjaya, R., Adhirajasa, U., Sanjaya, R., Adhirajasa, U., & Sanjaya, R. (2021). PADA PERAWAT RUANG ISOLASI KHUSUS ( RIK ) RSUD KOTA BANDUNG DI MASA. 9(2), 253–262.

Arifin, Z., Marzuki Husein, N., Jihadi, M., Prima Rini, H., Prasada, D., & Wijoyo, H. (2021). The Role Of Employees Engagement And Self-Efficacy On Employee Performance: An Empirical Study On Palm Oil Company. In Volatiles & Essent. Oils (Vol. 8, Issue 4).

Ary, I. R., Agung, A., & Sriathi, A. (2019). PENGARUH SELF EFFICACY DAN LOCUS OF CONTROL TERHADAP KINERJA KARYAWAN (Studi Pada Ramayana Mal Bali). 8(1), 6990–7013. https://doi.org/10.24843/EJMUNUD.2019.v8.i1.p2

Bajaj, B., Gupta, R., & Sengupta, S. (2018). Emotional Stability and Self-Esteem as Mediators Between Mindfulness and Happiness. Journal of Happiness Studies. https://doi.org/doi:10.1007/s10902-018-0046-4

Baker, M. A., & Kim, K. (2021). Becoming cynical and depersonalized: how incivility, co-worker support and service rules affect employee job performance. International Journal of Contemporary Hospitality Management, 33(12), 4483–4504. https://doi.org/10.1108/IJCHM-01-2021-0105

Bandura, A. (1978). Reflections on self-efficacy. Advances in Behaviour Research and Therapy, 1, 237–269.

Bandura, A. (1997). REFLECTIONS ON SELF-EFFICACY. Adv. Behuv. Res. Ther, 1, 237–269.

Bandura, A. (2021a). Self-efficacy conception of anxiety. In Routledge Library Editions: Anxiety (pp. 89–110). Taylor and Francis. https://doi.org/10.1080/10615808808248222

Bandura, A. (2021b). Self-efficacy conception of anxiety. In Routledge Library Editions: Anxiety (pp. 89–110). Taylor and Francis. https://doi.org/10.1080/10615808808248222

Budiyono, R., Novandalina, A., Semarang, S., Menoreh, J., Raya, U., 11 Semarang, N., & Com, A. N. (2022). DUKUNGAN KERJA (COWORKER SUPPORT) DAN SELF EFFICACY TERHADAP EMOTIONAL STABILITY DAN KINERJA. 14. https://doi.org/10.33747

Caprara, G., Vecchione, M., Barbaranelli, C., & Alessandri, G. (2013). Emotional stability and affective self-regulatory efficacy beliefs: Proofs of integration between trait theory and social cognitive theory. European Journal of Personality, 27(2), 145–154. https://doi.org/10.1002/per.1847

Chegini, Z., Janati, A., Asghari-Jafarabadi, M., & Khosravizadeh, O. (2019). Organizational commitment, job satisfaction, organizational justice and self-efficacy among nurses. Nursing Practice Today, 6(2), 86–93. https://npt.tums.ac.ir

Chiang, Y. Te, Fang, W. T., Kaplan, U., & Ng, E. (2019). Locus of control: The mediation effect between emotional stability and pro-environmental behavior. Sustainability (Switzerland), 11(3). https://doi.org/10.3390/su11030820

Cohrdes, C., & Mauz, E. (2020). Self-Efficacy and Emotional Stability Buffer Negative Effects of Adverse Childhood Experiences on Young Adult Health-Related Quality of Life. Journal of Adolescent Health, 67(1), 93–100. https://doi.org/10.1016/j.jadohealth.2020.01.005

Dan, X., Xu, S., Liu, J., Hou, R., Liu, Y., & Ma, H. (2018). Relationships among structural empowerment, innovative behaviour, self-efficacy, and career success in nursing field in mainland China. International Journal of Nursing Practice, 24(5), 1–9. https://doi.org/10.1111/ijn.12674

Davis, M. S. (2012). Trait Theory. The Concise Dictionary of Crime and Justice, 1–2. https://doi.org/10.4135/9781452229300.n1896

Dessler, G. (2012). Human Resource Management. (2nd ed., Vol. 2). John Willey and Sons.

Flammer, A. (2015). Self-Efficacy. In International Encyclopedia of the Social & Behavioral Sciences: Second Edition (pp. 504–508). Elsevier Inc. https://doi.org/10.1016/B978-0-08-097086-8.25033-2

Hallak, R., Assaker, G., & Lee, C. (2015). Tourism Entrepreneurship Performance: The Effects of Place Identity, Self-Efficacy, and Gender. Journal of Travel Research, 54(1), 36–51. https://doi.org/10.1177/0047287513513170

Heryani, T. (n.d.). ANALISIS PENGARUH PENERAPAN CORPORATE SOCIAL RESPONSIBILITY(DIVERSITY & EMPLOYEE SUPPORT) TERHADAP KINERJA KARYAWAN (STUDI KASUS PT. BATU RONA ADIMULYA).

Hidayani, S. (2016). Manajemen Sumber Daya Manusia. Manajemen Sumber Daya Manusia, 2008(Apr-2016), 1–86.

Hsu, D. K., Burmeister-Lamp, K., Simmons, S. A., Foo, M.-D., Hong, M. C., & Pipes, J. D. (2019). “I KNOW I CAN, BUT I DON’T FIT”: PERCEIVED FIT, SELF-EFFICACY, AND ENTREPRENEURIAL INTENTION. Journal of Business Venturing, , 34(2), 311–326.

Huang, C. (2016). Achievement goals and self-efficacy: A meta-analysis. Educational Research Review, 19, 119–137. https://doi.org/10.1016/j.edurev.2016.07.002

Johnson, L. U., Rogers, A., Stewart, R., David, E. M., & Witt, L. A. (2017). Effects of Politics, Emotional Stability, and LMX on Job Dedication. Journal of Leadership and Organizational Studies, 24(1), 121–130. https://doi.org/10.1177/1548051816656004

Khalil, M., Khan, M. A., Zubair, S. S., Saleem, H., & Tahir, S. N. (2021). Entrepreneurial self-efficacy and small business performance in Pakistan. Management Science Letters, 1715–1724. https://doi.org/10.5267/j.msl.2021.2.011

Lambert, E. G., Minor, K. I., Wells, J. B., & Hogan, N. L. (2016). Social support’s relationship to correctional staff job stress, job involvement, job satisfaction, and organizational commitment. Social Science Journal, 53(1), 22–32. https://doi.org/10.1016/j.soscij.2015.10.001

Liao, C., Qin, Y., He, Y., & Guo, Y. (2015). The Nurse-Nurse Collaboration Behavior Scale: Development and psychometric testing. International Journal of Nursing Sciences, 2(4), 334–339. https://doi.org/10.1016/j.ijnss.2015.10.005

Lin, S., Döngül, E. S., Uygun, S. V., Öztürk, M. B., Huy, D. T. N., & Tuan, P. Van. (2022). Exploring the Relationship between Abusive Management, Self-Efficacy and Organizational Performance in the Context of Human–Machine Interaction Technology and Artificial Intelligence with the Effect of Ergonomics. Sustainability (Switzerland), 14(4). https://doi.org/10.3390/su14041949

Lin, X., Li, X., Liu, Q., Shao, S., & Xiang, W. (2021). Big Five Personality Model-based study of death coping self-efficacy in clinical nurses: A cross-sectional survey. In PLoS ONE (Vol. 16, Issue 5 May). Public Library of Science. https://doi.org/10.1371/journal.pone.0252430

Liu, Y., & Aungsuroch, Y. (2019). Work stress, perceived social support, self-efficacy and burnout among Chinese registered nurses. Journal of Nursing Management, 27(7), 1445–1453. https://doi.org/10.1111/jonm.12828

Lyons, P., & Bandura, R. (2019). Self-efficacy: core of employee success. Development and Learning in Organizations, 33(3), 9–12. https://doi.org/10.1108/DLO-04-2018-0045

Mathis, R., & John H. Jackson. (2012). Manajemen Sumber Daya Manusia, (immy Sadeli & Bayu. Prawira Hie, Eds.; 1st ed., Vol. 1). alemba Empat.

Mouloud, K., & El-Kadder, B. A. (2016). Self-efficacy, Achievement motivation and Anxietyof Elite Athletes. IOSR Journal of Sports and Physical Education, 03(04), 45–48. https://doi.org/10.9790/6737-03044548

Otonari, J., Nagano, J., Morita, M., Budhathoki, S., Tashiro, N., Toyomura, K., Kono, S., Imai, K., Ohnaka, K., & Takayanagi, R. (2012). Neuroticism and extraversion personality traits, health behaviours, and subjective well-being: The Fukuoka Study (Japan). Quality of Life Research, 21(10), 1847–1855. https://doi.org/10.1007/s11136-011-0098-y

Pakpour, V., Ghafourifard, M., & Salimi, S. (2019). Iranian Nurses’ Attitudes Toward Nurse-Physician Collaboration and its Relationship with Job Satisfaction. Journal of Caring Sciences, 8(2), 111–116. https://doi.org/10.15171/jcs.2019.016

Panaccio, A., & Vandenberghe, C. (2009). Perceived organizational support, organizational commitment and psychological well-being: A longitudinal study. Journal of Vocational Behavior, 75(2), 224–236. https://doi.org/10.1016/j.jvb.2009.06.002

Permata sari, D., Candra, Y., & Ekonomi dan Bisnis Universitas Putra Indonesia, F. (2020). PENGARUH PENGEMBANGAN KARIR, SELF EFFICACY, DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN. 1(3). https://doi.org/10.31933/JEMSI

Rahman Yudi Ardian. (2020). Manajemen Sumber Daya Manusia. Tsaqofah: Jurnal Pendidikan Islam , 4(2).

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698

Robbins, S. P., & Judge, T. A. (2013). Organizational behavior. Pearson education limited.

Robert Kreitner, & Charlene Cassidy. (2012). Management. (Vol. 12). Cengage Learning.

Rousseau, D. M. (2010). The individual–organization relationship: The psychological contract. APA Handbook of Industrial and Organizational Psychology, Vol 3: Maintaining, Expanding, and Contracting the Organization., 3, 191–220. https://doi.org/10.1037/12171-005

Sedarmayanti. (2017). Manajemen Sumber Daya Manusia.

Shahzad, K., Javed, Y., Khan, S. A., Iqbal, A., Hussain, I., & Jaweed, M. V. (2023). Relationship between IT Self-Efficacy and Personal Knowledge and Information Management for Sustainable Lifelong Learning and Organizational Performance: A Systematic Review from 2000 to 2022. In Sustainability (Switzerland) (Vol. 15, Issue 1). MDPI. https://doi.org/10.3390/su15010005

Sholikin, M. N., & Herawati. (2020). Aspek Hukum Keselamatan Dan Kesehatan Kerja (K3) Bagi Tenaga Medis Dan Kesehatan Di Masa Pandemi. Majalah Hukum Nasional, 50(2), 163–182. https://doi.org/10.33331/mhn.v50i2.74

Siddiqui, S., Thomas, M., & Soomro, N. N. (2020). Technology integration in education: Source of intrinsic motivation, self-efficacy and performance. Journal of E-Learning and Knowledge Society, 16(1), 11–22. https://doi.org/10.20368/1971-8829/1135188

Singh, B., Selvarajan, T. T., & Solansky, S. T. (2019). Coworker influence on employee performance: a conservation of resources perspective. Journal of Managerial Psychology, 34(8), 587–600. https://doi.org/10.1108/JMP-09-2018-0392

Sui, W., Gong, X., & Zhuang, Y. (2021). The mediating role of regulatory emotional self-efficacy on negative emotions during the COVID-19 pandemic: A cross-sectional study. International Journal of Mental Health Nursing, 30(3), 759–771. https://doi.org/10.1111/inm.12830

Tews, M. J., Michel, J. W., & Stafford, K. (2019). Abusive Coworker Treatment, Coworker Support, and Employee Turnover. Journal of Leadership and Organizational Studies, 26(4), 413–423. https://doi.org/10.1177/1548051818781812

Trautner, M., & Schwinger, M. (2020). Integrating the concepts self-efficacy and motivation regulation: How do self-efficacy beliefs for motivation regulation influence self-regulatory success? Learning and Individual Differences, 80(November 2019). https://doi.org/10.1016/j.lindif.2020.101890

Tuija Ylitörmänen. (2021). NURSE-NURSE COLLABORATION AND JOB SATISFACTION-A MIXED METHOD STUDY OF FINNISH AND NORWEGIAN NURSES’ PERCEPTIONS [Dissertation in Health Sciences]. In Dissertations in Health Sciences 31656326_Kannet_UEF_Vaitoskirja_NO_617_Tuija_Ylitormanen_50kpl_Terveyst.indd (Vol. 1). University of Eastern Finland,.

Umihastanti, D., & Frianto, A. (2022). PENGARUH DUKUNGAN ORGANISASI DAN EMPLOYEE ENGAGEMENT TERHADAP KINERJA PEGAWAI BADAN KEPEGAWAIAN DAERAH. Jurnal Ilmu Manajemen, 10(1), 2019–2233.

Vance, D. L. (2016). THE RELATIONSHIP BETWEEN PARTICIPATIVE LEADERSHIP STYLE AND EMPLOYEE SATISFACTION WITH POSSIBLE MODERATORS OF EMOTIONAL STABILITY (NEUROTICISM) AND YEARS OF EXPERIENCE. ProQuest LLC, 1(1), 1–20. https://doi.org/10.1123/tsp.3.1.1

Wang, Z., Guan, C., Cui, T., Cai, S., & Liu, D. (2021). Servant Leadership, Team Reflexivity, Coworker Support Climate, and Employee Creativity: A Multilevel Perspective. Journal of Leadership and Organizational Studies, 28(4), 465–478. https://doi.org/10.1177/15480518211010769

Wihler, A., Meurs, J. A., Momm, T. D., John, J., & Blickle, G. (2017). Conscientiousness, extraversion, and field sales performance: Combining narrow personality, social skill, emotional stability, and nonlinearity. Personality and Individual Differences, 104, 291–296. https://doi.org/10.1016/j.paid.2016.07.045

Wright, S. L., Kacmarski, J. A., Firsick, D. M., Jenkins-Guarnieri, M. A., & Kimm, A. J. (2020). Family Influences on College Students’ Anticipated Work-Family Conflict, Social Self-Efficacy, and Self-Esteem. Career Development Quarterly, 68(2), 112–128. https://doi.org/10.1002/cdq.12217

Wu, Y., Lian, K., Hong, P., Liu, S., Lin, R. M., & Lian, R. (2019). Teachers’ emotional intelligence and self-efficacy: Mediating role of teaching performance. Social Behavior and Personality, 47(3). https://doi.org/10.2224/sbp.7869

Yoo, S. Y., & Cho, H. (2020). Exploring the influences of nurses’ partnership with parents, attitude to families’ importance in nursing care, and professional self-efficacy on quality of pediatric nursing care: A path model. International Journal of Environmental Research and Public Health, 17(15), 1–13. https://doi.org/10.3390/ijerph17155452

Zeytinoglu, I. U., Denton, M., Davies, S., Baumann, A., Blythe, J., & Boos, L. (2007). Deteriorated external work environment, heavy workload and nurses’ job satisfaction and turnover intention. Canadian Public Policy, 33(SUPPL.). https://doi.org/10.3138/0560-6GV2-G326-76PT

Zulkosky, K. (2009). Self-Efficacy: A Concept Analysis. Journal Compilation, 44(2), 93–103.


Refbacks

  • There are currently no refbacks.


License URL: https://creativecommons.org/licenses/by/4.0/deed.en

Jurnal IAPJ Indexed by :

google_scholar onesearch garuda crosref onesearch  sinta scopus