The Role of Social Support and Self Efficacy on Employee Performance Through Intrinsic Motivation at Bank Indonesia
Abstract
Research Results 1)Social support has a positive and significant effect on intrinsic motivation, this means that the social support that employees get from colleagues or superiors can create a safe and comfortable work environment so that employees feel accepted and supported, this can increase employee intrinsic motivation; 2) Self-efficacy has a positive and significant effect on intrinsic motivation, this means that when employees have high self-efficacy, they believe in their ability to succeed, so that employees are more intrinsically motivated to work and complete their tasks; 3) Social support has a positive and significant effect on employee performance, this means that when employees feel supported by their work environment, it will make the employee feel safer, more comfortable and happier in carrying out their duties. This has an impact on improving performance both in terms of quality and quantity of work; 4) Self-efficacy has a positive and significant effect on employee performance, this means that employees with high self-efficacy will feel more confident in facing tasks, taking initiatives, and not giving up easily when facing difficulties, which ultimately has an impact on improving their performance; 5) Intrinsic motivation has a positive and significant effect on employee performance, this means that intrinsically motivated employees are more likely to be actively involved in their work, look for ways to improve the quality of work, and feel responsible for the results of their work; 5) Intrinsic motivation is able to mediate the positive and significant influence of social support and self-efficacy on employee performance, this means that employees who receive social support from the work environment coupled with a sense of confidence that they are able to complete tasks (high self-efficacy) will be more motivated to work hard, overcome obstacles, and ultimately complete the task successfully (high employee performance).
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