Job Crafting and Talent Management on Improving HR Performance: An Empirical Study At the Semarang Medium Tax Office
Abstract
This study is an explanatory research that aims to examine and analyze the influence of job crafting, talent management, and human resource performance (HR performance) within a government institution. The research focuses on the KPP Madya Semarang Office, involving all 118 employees as the population as well as the sample. This method was chosen so that the findings can be directly applied to the organization where the researcher works. Data was collected through questionnaires using a Likert scale from 1 to 5, and the analytical tool used was Partial Least Squares (PLS) to test the relationships between variables in the research model. The results show that talent management has a positive influence on HR performance, indicating that effective talent management through recruitment, development, and retention leads to improved employee performance. Furthermore, talent management also positively influences job crafting, meaning that well-managed talent encourages employees to proactively adjust their tasks, work relationships, and perceptions of their work. The study also finds that job crafting has a positive effect on HR performance, implying that the more capable employees are at redefining and reinterpreting their work, the better their performance outcomes. Overall, the findings highlight the importance of strengthening talent management strategies and fostering job crafting to enhance employee performance in the public sector.
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