Human Resource Performance Based on Culture and ICT Competen-cy: The Role of Knowledge Creation as Mediation in the Ministry of State Secretariat of the Presidential Palace of the Republic of Indo-nesia

Muhammad Audi Belmiro Reinaldo

Abstract


Abstract.Human resource performance describes the extent to which performance targets can be met until the work is completed which has an impact on the objectives of the vision and mission. This study aims to empirically determine and analyze the influence of organizational culture and ICT competences on knowledge creation and its impact on the performance of Civil Servants at the Ministry of State Secretariat of the Presidential Palace of the Republic of Indonesia. The population in this study were all Civil Servants or State Civil Apparatus at the Ministry of State Secretariat of the Republic of Indonesia. Based on the results of the questionnaire distribution, a sample size of 125 respondents was obtained. The test results showed that the influence of organizational culture on knowledge creation was positive and significant. Then, in the hypothesis, the influence of ICT competences on knowledge creation did not have a significant effect. Third, the influence of organizational culture on human resource performance showed a positive and significant effect. Then, fourth, there was the influence of ICT competences on human resource performance showing a significant effect. Finally, the influence of knowledge creation on human resource performance showed a significant effect. This shows that the ICT competences variable on knowledge creation has no effect, so this shows that the field of research is still broad and thus there are still opportunities for further research.

Keywords: Culture; Human Resources; ICT Competency;  Knowledge Creation; Ministry of State Secretariat of the Republic of Indonesia.


Full Text:

PDF

References


Journals:

Abdullah, A. (2020). Relationship the Work Culture and Training Programs Within Performance. International Journal of Progressive Sciences and Technologies (IJPSAT), 20(1), 92–101.

Auernhammer, J., & Hall, H. (2014). Organizational culture in knowledge creation, creativity and innovation: Towards the Freiraum model. Journal of Information Science, 40(2), 154–166. https://doi.org/10.1177/0165551513508356.

Drašković, Z., Ćelić, Đ., Ćosić, I., Uzelac, Z., & Petrov, V. (2019). The relationship between organizational culture and performance of sme’s: Empirical study from a developing country. Tehnicki Vjesnik, 26(6), 1620–1627. https://doi.org/10.17559/TV-20180801135606.

Gubbels, J., Swart, N. M., & Groen, M. A. (2020). Everything in moderation: ICT and reading performance of Dutch 15-year-olds. Large-Scale Assessments in Education, 8(1), 1–17. https://doi.org/10.1186/s40536-020-0079-0.

Hsiu Fen Lin, (2013). Knowledge donating and firm innovation capability: an

empirical study. International Journal of Manpower

Jejen, L. (2021). Peran teknologi informasi dalam peningkatan kinerja sumber daya manusia The role of information technology in improving the performance of human resources. 23(1), 1–11. https://doi.org/10.29264/jfor.v23i1.7809.

Joseph, O. O., & Kibera, F. (2019). Organizational Culture and Performance: Evidence From Microfinance Institutions in Kenya. SAGE Open, 9(1). https://doi.org/10.1177/2158244019835934.

Keywell (2017). The Fourth Industrial Revolution Is About Empowering People, Not The Rise Of The Machines. Retrieved from https://goo.gl/8qE3mw.

Nonaka, I., & Toyama, R. (2015). The Knowledge-creating Theory Revisited: Knowledge Creation as a Synthesizing Process. The Essentials of Knowledge Management, 95–110. https://doi.org/10.1057/9781137552105_4.

Pfeffer, T. (2012). Virtualization of Universities Digital Media and the Organization of High-er Education Institutions Innovation, Technology, and Knowledge Management. Springer New York Dordrecht Heidelberg London. Springer Science+Business Media, LLC, 233 Spring Street, New York, NY 10013, USA.

Sarwat, N., & Abbas, M. (2020). Individual knowledge creation ability: dispositional antecedents and relationship to innovative performance. European Journal of Innovation Management, 1996. https://doi.org/10.1108/EJIM-05-2020-0198.

Sarwat, N., & Abbas, M. (2020). Individual knowledge creation ability: dispositional antecedents and relationship to innovative performance. European Journal of Innovation Management, 1996. https://doi.org/10.1108/EJIM-05-2020-0198.

Striteska, M. K., & Zapletal, D. (2020). The role of corporate culture in performance measurement and management systems. International Journal of Financial Studies, 8(4), 1–12. https://doi.org/10.3390/ijfs8040075

Sudarma, Ketut & Susmiati. (2015). Pengaruh Budaya Organisasi dan Dukungan Organisasi Persepsian Terhadap Kinerja Karyawan Dengan Komitmen Organisasi Sebagai Varia-bel Intervening”. Journal Unnes 2015.

Teece, et, al. (1997). Dynamic capabilities and strategic Management. Strategic Manage-ment Journal, 18: 7,

Books:

Baur.C. & Wee.D. (2015). Manufacturing’s Next Act. McKinsey & Company. Retrieved from https://www.mckinsey.com/businessfunctions/operations/ourinsights/manufacturing-next-act.

Eko, Cosmas Suharyanto. (2015). Peran Teknologi Informasi dan Komunikasi (TIK) Sebagai Enabler Knowledge Management Dalam Membawa Inovasi Pada Industri Kreatif Di Batam. (Pascasarjana Ilmu Komputer Binus University).

Ghozali, Imam, Hengky Latan. (2015). Konsep, Teknik, Aplikasi Menggunakan Smart PLS 3.0 Untuk Penelitian Empiris. (BP Undip. Semarang)

Jamaludin, Rudi Salam, Harisman Yunus & Haedar Akib. (2017). Pengaruh Budaya Organisasi terhadap Kinerja Pegawai pada Dinas Pendidikan Provinsi Sulawesi Selatan. (Universitas Negeri Makassar).

Leonard-Barton, D. (1995). Wellsprings of Knowledge : Building dan Sustaining the Source of Innovation, (Harvard Bussinies School Press).

Longo, Francesco & Nicoletti, Letizia & Padovano, Antonio. (2017). Smart operators in industry 4.0: A human-centered approach to enhance operators’ capabilities and competencies within the new smart factory context. Computers & Industrial Engineering. 113. 10.1016/j.cie.2017.09.016.

Nonaka, I. Toyama, R. & Konno N. (2001). Emergence of "Ba": A Conceptual Framework for the Continuous and Self-transcending Process of Knowledge Creation.

Pratama, Muhammad Rifky. (2018). Menjawab Kendala Perpustakaan Dengan Implementasi Knowledge Management.

Sahas, Ahmad Nur Falah (2017). Pengaruh Knowledge Management Terhadap Kinerja Kar-yawan Dan Kinerja Perusahaan. Universitas Brawijaya

Sahat Siregar, (2009). “Pengaruh Pengembangan Sumber Daya Manusia Terhadap Kinerja Pegawai (Studi Kasus pada Dinas Perhubungan Kota Medan)”, skripsi, departemen Ilmu Administrasi Negara Fakultas Ilmu Sosial dan Ilmu Politik Universitas Sumatra Utara.

Sawant, N., & Himanshu, S., (2013). Big Data Application Architecture Q & A. (New York: Springer Science Business Media).

Sugiyono. (2012). “Memahami Penelitian Kualitatif”. (Bandung: CV Alfabeta).

Internet:

Kementerian Sekretariat Negara Republik Indonesia. https://www.setneg.go.id/baca/index/the_new_normal_dan_akselerasi_reformasi_birokrasi. (Accessed on December, 7 2020)


Refbacks

  • There are currently no refbacks.


License URL: https://creativecommons.org/licenses/by/4.0/deed.en


Jurnal IAPJ Indexed by :

google_scholar onesearch garuda crosref onesearch  sinta scopus