Analysis of the Digital Readiness Map for Organisational Zakat Management in Optimising Fundraising Efforts: Best Practices from Indonesia

Dina Yustisi Yurista*    -  Universitas Wahid Hasyim, Semarang, Indonesia
Setyo Mahanani    -  Universitas Wahid Hasyim, Semarang, Indonesia
Firman Arifandi  -  Universitas Yarsi, Jakarta, Indonesia
Anggita Yayang Riyani  -  Universitas Wahid Hasyim, Semarang, Indonesia
Noor Achmad  -  Badan Amil Zakat Nasional Republik Indonesia, Indonesia

(*) Corresponding Author
DOI: 10.30659/jua.v8i2.42325
In the era of rapid technological advancement, zakat management organisations (OPZ) encounter both opportunities and challenges in optimising digital transformation to enhance the efficiency, transparency, and reach of zakat fund collection. This study aims to assess the digital readiness level of OPZ in Central Java, Indonesia, through the development and application of the Digital Zakat Readiness Index (IKDZ), a quantitative instrument that evaluates four key dimensions: digital infrastructure, utilisation of digital tools, digital ecosystem and culture, and human resource capabilities. Employing a mixed-methods approach that combines quantitative calculations with qualitative assessment, data were collected from ten OPZs using structured questionnaires. The findings reveal an average IKDZ score of 0.619, categorising OPZs within the “technology development readiness” classification; however, disparities persist, particularly regarding the quality and availability of human resources. The study also incorporates an Islamic legal (fiqh) perspective, confirming that digitalisation is permissible (mubah) as a means to support the benefits and objectives of zakat in alignment with maqashid sharia. This research provides a strategic contribution for zakat institutions to enhance their digital capabilities, align technology use with sharia principles, and foster inclusive digital ecosystems for effective zakat management. Further research is recommended to broaden the regional scope and investigate the relationship between levels of digitalisation and zakat fundraising performance.

Keywords: Digital; Fundraising; Islamic Finance; Technology; Zakat

  1. Abidin, Abidin, and Pertiwi Utami. “The Regulation of Zakat Digital Technology in Creating Community Welfare Impact on Economic Development.” Journal of Legal, Ethical and Regulatory Issues 23, no. 5 (2020): 1–9.
  2. Akbar, M. A., and I. Handriani. “Study and Implementation Information System of Zakat Using MVC Architecture.” IOP Conference Series: Materials Science and Engineering 453, no. 1 (November 29, 2018): 012032. https://doi.org/10.1088/1757-899X/453/1/012032.
  3. Arif, Mohammad Nur Rianto Al, Nofrianto Nofrianto, and Muhammad Iqbal Fasa. “The Preference of Muslim Young Generation in Using Digital Zakat Payment: Evidence in Indonesia.” Al-Uqud : Journal of Islamic Economics 7, no. 1 (January 1, 2023): 1–16. https://doi.org/10.26740/aluqud.v7n1.p1-16.
  4. Arifandi, Firman. Ilmu Qawaid Fiqhiyyah Dan Contoh Penerapannya Dalam Dunia Kedokteran. Yogyakarta: Penerbit Putra Surya Santosa, 2023.
  5. Ascarya, Ascarya. “The Role of Islamic Social Finance during Covid-19 Pandemic in Indonesia’s Economic Recovery.” International Journal of Islamic and Middle Eastern Finance and Management 15, no. 2 (April 19, 2022): 386–405. https://doi.org/10.1108/IMEFM-07-2020-0351.
  6. Asyur, Thahir Ibnu. Maqashid Syariah Al Islamiyyah. Yordania: Dar En Nafais, 2001.
  7. Chumairoh, Ulfi Sasabel, and Lina Nugraha Rani. “Perbandingan Tingkat Efisiensi OPZ Sebelum Dan Saat Pandemi Di Indonesia.” Dinamis : Journal of Islamic Management and Bussiness 4, no. 1 (December 17, 2022): 100–113. https://doi.org/10.24256/dinamis.v5i2.3346.
  8. Fachmi, Fany Aulia, and Nur Fatwa. “A Collective Strategy in Digital Zakat Collection by Dompet Dhuafa via E-Commerce.” Indonesian Journal of Multidisciplinary Science 2, no. 10 (July 30, 2023): 3432–42. https://doi.org/10.55324/ijoms.v2i10.600.
  9. Hayati, Salwa, Ulia Lestari, and Nuraeda. “Strategi Pengumpulan Zakat Melalui Digital Quick Response Code Indonesian Standard (QRIS) Pada Baznas Provinsi Nusa Tenggara Barat.” Journal of Economics and Business 10, no. 1 (April 9, 2024): 85–98. https://doi.org/10.29303/ekonobis.v10i1.163.
  10. Hizam-Hanafiah, Mohd, Mansoor Soomro, and Nor Abdullah. “Industry 4.0 Readiness Models: A Systematic Literature Review of Model Dimensions.” Information 11, no. 7 (July 15, 2020): 364. https://doi.org/10.3390/info11070364.
  11. Hudaefi, Fahmi Ali, and Irfan Syauqi Beik. “Digital Zakāh Campaign in Time of Covid-19 Pandemic in Indonesia: A Netnographic Study.” Journal of Islamic Marketing 12, no. 3 (May 13, 2021): 498–517. https://doi.org/10.1108/JIMA-09-2020-0299.
  12. Iqbal, Muhammad, Universitas Muhammadiyah, Sumatera Utara, I Pendahuluan, and Kaidah-kaidah Fikih. “Kaidah-Kaidah Fikih Terhadap Reaktualisasi Hukum.” Jurnal EduTech 4, no. 2 (2018): 21–29.
  13. Kajian, Pusat, and Strategis Baznas. Indeks Kesiapan Digital Organisasi Pengelolaan Zakat: Landasan Konseptual, Pusat Kajian Strategis BAZNAS & Departemen Ekonomi Dan Keuangan Syariah Bank Indonesia 2021., 2021.
  14. Luntajo, Moh. Muzwir R., and Faradila Hasan. “Optimalisasi Potensi Pengelolaan Zakat Di Indonesia Melalui Integrasi Teknologi.” Al-’Aqdu: Journal of Islamic Economics Law 3, no. 1 (July 19, 2023): 14. https://doi.org/10.30984/ajiel.v3i1.2577.
  15. Mauludin, Muhammad Raihan, and Sri Herianingrum. “Pengaruh Digital Zakat Terhadap Penghimpunan Zakat Dan Kinerja Lembaga Amil Zakat.” Jurnal Ekonomi Syariah Teori Dan Terapan 9, no. 1 (January 30, 2022): 47. https://doi.org/10.20473/vol9iss20221pp47-58.
  16. Mohd Nor, Shifa, Mariani Abdul-Majid, and Siti Nabihah Esrati. “The Role of Blockchain Technology in Enhancing Islamic Social Finance: The Case of Zakah Management in Malaysia.” Foresight 23, no. 5 (August 10, 2021): 509–27. https://doi.org/10.1108/FS-06-2020-0058.
  17. Mufid, Mohamad. Ushul Fiqh Ekonomi Dan Keuangan KOntemporer. Jakarta: Prenanda Media Groups, 2016.
  18. Nupus, Via Aviatun, and Sri Fadilah. “Pengaruh Teknologi Digital Terhadap Optimalisasi Potensi Instrumen Keuangan Sosial Syariah (Zakat).” Bandung Conference Series: Accountancy 2, no. 2 (July 19, 2022): 947–54. https://doi.org/10.29313/bcsa.v2i2.2632.
  19. Oktavendi, Tri Wahyu, and Immanuel Mu’ammal. “Acceptance Model for Predicting Adoption of Zakat, Infaq, and Sodaqoh (ZIS) Digital Payments in Generation Z.” Journal of Islamic Accounting and Business Research 13, no. 4 (April 6, 2022): 684–700. https://doi.org/10.1108/JIABR-09-2021-0267.
  20. Rahman, Holilur. “Inovasi Pengelolaan Zakat Di Era Digital (Studi Akses Digital Dalam Pengumpulan Zakat).” Dirosat : Journal of Islamic Studies 6, no. 2 (September 30, 2021): 53. https://doi.org/10.28944/dirosat.v6i2.412.
  21. Razzack, Muhammad Farhan, Purbayu Budi Santosa, Mochammad Ardani, and Annisa Maulidia Alfian. “Analysis of the Utilization of Zakat, Infaq, and Alms during the Covid-19 Pandemic: CIBEEST Model Approach.” Review of Islamic Social Finance and Entrepreneurship 1, no. 1 (September 2, 2022): 36–49. https://doi.org/10.20885/RISFE.vol1.iss1.art3.
  22. Reza Dasangga, Dian Ghani, and Eko Fajar Cahyono. “Analisis Peran Zakat Terhadap Pengentasan Kemiskinan Dengan Model Cibest (Studi Kasus Rumah Gemilang Indonesia Kampus Surabaya).” Jurnal Ekonomi Syariah Teori Dan Terapan 7, no. 6 (July 11, 2020): 1060. https://doi.org/10.20473/vol7iss20206pp1060-1073.
  23. Riyanto, S., R. Herningtyas, and M. Nizar. “Muslim’s Philanthropy in Singapore and the Role of Government | La Filantropía Musulmana En Singapur y El Papel Del Gobierno.” Sociologia y Tecnociencia 11, no. 2 (2021): 194–214. https://doi.org/https://doi.org/ 10.24197/st.2.2021.194-214.
  24. Rosele, Muhammad Ikhlas, Abdul Muneem, Noor Naemah Binti Abdul Rahman, and Abdul Karim Ali. “The Digitalized Zakat Management System in Malaysia and the Way Forward.” AL-IHKAM: Jurnal Hukum & Pranata Sosial 17, no. 1 (July 12, 2022): 242–72. https://doi.org/10.19105/al-lhkam.v17i1.5365.
  25. Shidiq, Ghofar. “Maqashid Al-Syari’ah,” 2009, 117–30.
  26. Siregar, Hariman Surya, and Koko Khoerudin. Fikih Muamalah Teori Dan Implementasi. Bandung: remaja rosdokarya, 2019.
  27. Subkhan, Andrean Fajar. “Analisis Peran Media Sosial Dalam Penghimpunan Dan Pelaporan Dana Zis Kepada Muzakki Studi Kasus Lazismu Kabupaten Pati.” Profit: Jurnal Kajian Ekonomi Dan Perbankan Syariah 7, no. 2 (December 2, 2023): 36–47. https://doi.org/10.33650/profit.v7i2.7205.
  28. Syafira Fauzia, Alvina, Sri Mulatsih, and Findi Alexandi. “Mapping the Potential of Zakat Collection Digitally in Indonesia.” International Journal of Zakat 6, no. 3 (2021): 1–22.
  29. Syahbudi, Muhammad, Zainal Arifin, and Andri Soemitra. “Zakatech: Readiness and Development of Zakat Fundraising in Indonesia.” IQTISHODUNA: Jurnal Ekonomi Islam 12, no. 1 (April 1, 2023): 157–80. https://doi.org/10.54471/iqtishoduna.v12i1.1987.
  30. Teja Sukmana, Husni, Rizky Suprihadi, Kyung Oh Lee, Ujang Maman, and Yuditha Ichsani. “Model of Radar Zakat (RAZAR) Application Using Community Approach Integrated to Digital Map.” Journal of Engineering and Applied Sciences 14, no. 19 (October 31, 2019): 7110–23. https://doi.org/10.36478/jeasci.2019.7110.7123.
  31. Widiastuti, Tika, Eko Fajar Cahyono, Siti Zulaikha, Imron Mawardi, and Muhammad Ubaidillah Al Mustofa. “Optimizing Zakat Governance in East Java Using Analytical Network Process (ANP): The Role of Zakat Technology (ZakaTech).” Journal of Islamic Accounting and Business Research 12, no. 3 (June 21, 2021): 301–19. https://doi.org/10.1108/JIABR-09-2020-0307.
  32. Widiastuti, Tika, Siti Zulaikha, Eko Fajar Cahyono, Imron Mawardi, and Muhammad Ubaidillah Al Mustofa. “Optimizing the Intermediary Function of Zakat Institution Using Analytical Network Process Benefit Opportunity Cost Risk (ANP BOCR) Approach,” 3–23. Atlantis Press International BV, 2023. https://doi.org/10.2991/978-94-6463-176-0_2.
  33. Zulfikar Hasan, and Kamiluddin Kamiluddin. “Digital Zakat Fundraising in Times of Covid-19 Pandemic: Evidence from BAZNAS, Indonesia.” Journal of Islamic Economic and Business Research 1, no. 2 (December 30, 2021): 202–15. https://doi.org/10.18196/jiebr.v1i2.1.

Open Access Copyright (c) 2025 Dina Yustisi Yurista, Setyo Mahanani, Firman Arifandi, Anggita Yayang Riyani, Noor Achmad
License URL: https://creativecommons.org/licenses/by-nc/4.0/

ULUL ALBAB: Jurnal Studi dan Penelitian Hukum Islam
Published by Department of Sharia, Faculty of Islamic Studies, Universitas Islam Sultan Agung Semarang
Jl. Kaligawe Ray KM. 4 Semarang, Indonesia
Website: https://jurnal.unissula.ac.id/index.php/ua
Email: jurnalululalbab@unissula.ac.id

ULUL ALBAB stats

ISSN: 2597-6168 (Print)
ISSN: 2597-6176 (Online)
DOI : 10.30659/jua

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License

Get a feed by atom here, RRS2 here and OAI Links here

apps