The Effect of Competency and Work Experience on Employee Job Satisfaction and Performance

Abstract

This research is an explanatory quantitative study with a quantitative approach. The study population consisted of 45 employees working at Bank Indonesia in Aceh Province and 35 at Bank Indonesia in Lhokseumawe. The sample was taken using a census method, resulting in a sample size of 80 Bank Indonesia employees in Aceh Province. Data collection used a closed-ended questionnaire. In this study, data analysis used the SEM-PLS method with SmartPLS (Partial Least Square) software. Research results: 1) Competence has a positive and significant effect on employee job satisfaction, meaning that the higher the competence, the higher the employee's job satisfaction. 2) Work experience has a positive and significant effect on employee job satisfaction, meaning that the more work experience employees have, the more likely they are to feel satisfied with their work. 3) Competence has a positive and significant effect on employee performance, meaning that the higher the employee's competence, the better the employee's performance. 4) Work experience has a positive and significant effect on employee performance, meaning that the higher the work experience, the better the employee's performance. 5) Job satisfaction has a positive and significant effect on employee performance, meaning that the higher the employee's job satisfaction, the higher the employee's performance. 6) Job satisfaction can mediate the effect of competence on employee performance, meaning that the competence possessed by employees will result in job satisfaction, and this job satisfaction then improves employee performance, 7) Job satisfaction can mediate the effect of work experience on employee performance, meaning that work experience can improve employee performance indirectly through increasing job satisfaction, because work experience makes employees feel more capable and comfortable, which ultimately improves employee enthusiasm and performance.