The Influence of Competence and Work Culture on Employee Performance in the Context of Personal Characteristics
Abstract
This study is a type of explanatory research with an associative nature, aiming to examine the influence of competence, work culture, and personal characteristics on human resource (HR) performance. The research subjects consisted of all employees at PT Jasa Raharja, totaling 30 individuals. The sampling technique used was the census method, following Hair (2021), who states that when the population size is small, the entire population can be used as the sample. Data was collected through a closed-ended questionnaire using an interval scale of 1 to 10, ranging from "Strongly Disagree" to "Strongly Agree." Data analysis was performed using the Partial Least Squares (PLS) method. The results of the study indicate that: (1) Competence has a positive and significant effect on HR performance, meaning that the better the competence, the higher the HR performance; (2) Work culture also has a positive and significant effect on HR performance, implying that a strong work culture leads to improved HR performance; (3) Personal characteristics do not have a significant moderating effect on the relationship between competence and HR performance, meaning that the level of personal characteristics does not strengthen or weaken this relationship; (4) Conversely, personal characteristics have a positive and significant moderating effect on the relationship between work culture and HR performance, meaning that stronger personal characteristics amplify the influence of work culture on HR performance. These findings provide important contributions to HR management strategies focused on improving competence, strengthening work culture, and optimizing personal characteristics.
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