The Contribution of Professional Competence and Technical Training in Improving the Performance of Jasa Raharja's Human Resources

Jullyanto Eka prasetia, Budhi Cahyono

Abstract


This study aims to examine the influence of technical training and professional competence on human resource (HR) performance. The population in this study consisted of all HR personnel at the Jasa Raharja Office, Central Java Regional Office, totaling 160 individuals. The sampling technique used was a census, meaning the entire population served as respondents. Data were collected using personal questionnaires with a Likert scale ranging from 1 to 5, from Strongly Disagree to Strongly Agree. Data analysis was conducted using the Partial Least Square (PLS) method. The results indicate that improving HR performance can be achieved by strengthening professional competence developed through effective technical training. Specifically, technical training was proven to have a positive and significant effect on enhancing professional competence, as well as a positive and significant impact on HR performance. Additionally, professional competence was found to have a positive and significant influence on HR performance. These findings highlight the importance of high-quality and relevant technical training to enhance employees’ competence and overall performance.

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