The Role of Quality Work of Life and Intrinsic Motivation Power on Organizational Citizenship Behavior (OCB)
Abstract
Abstract. Companies or organizations need to consider employees who have behaviors such as voluntarily helping other employees to complete tasks or establishing good relationships with all employees by not talking about other employees' bad points, because this can increase the success and effectiveness of the company. This behavior is also called Organizational Citizenship Behavior (OCB). Thus, the concept of Organizational Citizenship Behavior (OCB) is a topic that still needs to be studied. This study aims to see whether there is a relationship between Organizational Citizenship Behavior (OCB) and Quality Work of Life and Spiritual Leadership with Intrinsic Motivation Power as a moderating variable. Respondents in this study were 119 members of the TEGAL CITY POLICE. The data analysis used was SmartPLS 3.0 by testing whether there was a direct relationship between variables. Based on this study, the results showed that there is a significant influence between Quality of Work Life on Organizational Citizenship Behavior (OCB), and Intrinsic Motivation Power has a significant influence on Organizational Citizenship Behavior (OCB), then Spiritual Leadership moderates Quality of Work Life on Organizational Citizenship Behavior (OCB), but Spiritual Leadership does not moderate the influence of Intrinsic Motivation Power on Organizational Citizenship Behavior (OCB).
Keywords: Organizational Citizenship Behavior (OCB); Quality of Work Life; Spiritual Leadership; Intrinsic Motivation Power.
Full Text:
PDFReferences
Journals:
affecting on organizational commitment through organizational behaviour : A case of PT Gas Service Station employees in northeast , Thailand. International Academic Multidisciplinary Research Conference in Vienna
Ahmed, N., Rasheed, A., & Jehanzeb, K. (2012). An exploration of predictors of Organizational Citizenship Behaviour and its significant link to employee engagement. International Journal of Business, Humanities and Technology, 2(4)
Aisyah, L. N., & Wartini, S. (2016). Pengaruh Kepemimpinan Transformasional dan Kualitas Kehidupan Kerja pada Organizational Citizenship Behavior melalui Komitmen Organisasional. Management Analysis Journal, 5(3).
Alfonso, L., Zenasni, F., Hodzic, S., & Ripoll, P. (2016). Understanding the mediating role of Quality of Work Life on the relationship between emotional intelligence and organizational citizenship behaviors. Psychological Reports, 118(1)
Arifin, Z. (2017). Authority of Spiritual Leadership at Pesantren Temboro Based on Jamaah Tabligh Ideology. Jurnal Pendidikan Islam, 6(2)
Asmaradita, N. (2013). Hubungan antara Persepsi Kualitas Interaksi Atasan- Bawahan dan Motivasi Intrinsik Dengan Organizational Citizenship Behavior pada Karyawan Outsourcing Di PT. Coca-Cola Amatil Central Java.
Behavior: A Meta-Analysis. SAGE Open, 11(3), 21582440211040776.
Bergeron, D. M., Shipp, A. J., Rosen, B., & Furst, S. A. (2013). Organizational citizenship behavior and career outcomes: The cost of being a good citizen. Journal of Management, 39(4)
Colquitt, J., LePine, J. A., & Wesson, M. J. (2015). Organizational Behavior: Improving Performance and Commitment in the Workplace. McGraw-Hill Education. https://books.google.co.id/books?id=_rMHjwEACAAJ
Daniel, C. O. (2019). Analysis of quality work life on employees performance. International Journal of Business and Management Invention (IJBMI), 8(2)
Easton, S., & Van Laar, D. (2018). User manual for the Work-Related Quality of Life (WRQoL) Scale: a measure of quality of working life. University of Portsmouth.
Fry, L. W. (2003). Toward a theory of spiritual leadership. The Leadership Quarterly, 14(6)
Fry, L., Vitucci, S., & Cedillo, M. (2005). Spiritual leadership and army transformation: Theory, measurement, and establishing a baseline. The Leadership Quarterly, 16(5)
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., & Thiele, K. O. (2017). Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. Journal of the Academy of Marketing Science, 45(5)
Hasibuan, J. S., & Wayhuni, S. F. (2022). Spiritual Leadership dan Emotional Intelligence Terhadap Organizational Citizenship Behavior: Peran Mediasi Workplace Spirituality dan Job Satisfaction. Jurnal Ilmiah Manajemen Dan Bisnis, 23(1)
Hendrawan, A., Sucahyawati, H., Reyendra, A., & Indriyani. (2019). Organizational citizenship behavior (OCB) dan keleleahan kerja pada nelayan. AmaNU: Jurnal Manajemen Dan Ekonomi, 2(2)
Huei, T. Y., Mansor, N. N. A., & Tat, H. H. (2014). Role of OCB and demographic factors in the relationship of motivation and employee performance. Intangible Capital, 10(3)
Ibrahim, M. A., & Aslinda, A. (2015). The effect of motivation on organizational citizenship behavior (OCB) at Telkom Indonesia in Makassar. BISNIS & BIROKRASI: Jurnal Ilmu Administrasi Dan Organisasi, 21(2), 6.
Iswiarto, E., & Soliha, E. (2019). Pengaruh Kualitas Kehidupan Kerja dan Motivasi terhadap Organizational Citizenship Behavior dengan Mediasi Kepuasan Kerja (Studi pada Anggota Polisi POLDA Jawa Tengah). Telaah Manajemen, 16
Kumar, K., Bakhshi, A., & Rani, E. (2009). Linking the’Big Five’personality domains to Organizational citizenship behavior. International Journal of Psychological Studies, 1(2)
Mahardika, I. W. P., Riana, G., & Subudi, M. (2016). efek moderasi kepemimpinan transformasional pada pengaruh personality terhadap Organizational Citizenship Behaviour (OCB). E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 5(06).
Mahesh, B. P., & Nanjundeswaraswamy, T. S. (2020). Quality of Work Life of employees in corporate sector in India. Internafional Transacfion Journal of Engineering, Management, & Applied Science and Technologies, 11(12)
Musta’in, M. M. (2014). A Study on Employees Performance: Spiritual Leadership and Work Motivation with Mediation Work Satisfaction at the University of Darul Ulum, Indonesia M Mudjib Musta’in Doctoral Student. European Journal of Business and Management, 6(39), 62–64. www.iiste.org
Nawawi, H. (2003). Kepemimpinan mengefektifkan organisasi. Gajah Mada University Press. Https://Doi. Org/Https://Doi. Org/10.3929/Ethz ….
Novarini, N. N. A. (2019). Peran Motivasi Kerja Individu Pada Hubungan Persepsi Keadilan Kompensasi Dengan Kepuasan Kerja Dan Intensi Keluar Karyawan Bankbca Cabang Kuta. Jurnal Ilmu Manajemen Mahasaraswati, 6(2), 99926.
Pio, R. J., & Lengkong, F. D. J. (2020). The relationship between spiritual leadership to Quality of Work Life and ethical behavior and its implication to increasing the organizational citizenship behavior. Journal of Management Development.
Pio, R. J., & Tampi, J. R. E. (2018). The influence of spiritual leadership on Quality of Work Life, job satisfaction and organizational citizenship behavior. International Journal of Law and Management, 60(2)
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual-and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94(1)
Ranihusna, D. (2018). Organizational Commitment As Intervening Variable of Intrinsic and Extrinsic Motivation to Organizational Citizenship Behavior. KnE Social Sciences
Saputri, E. D., Alam, R., & Serang, S. (2020). Pengaruh kelekatan kerja, kepuasan kerja dan kualitas kehidupan kerja terhadap Organizational Citizenship Behavior (OCB) pegawai pada Kantor Pelayanan Pajak (KPP) Pratama di Wilayah Kota Makassar. PARADOKS: Jurnal Ilmu Ekonomi, 3(2)
Supadi, S., & Listyasari, W. D. (2018). hubungan antara lingkungan kerja dan motivasi dengan organizational citizenship behavior (OCB) guru di sma negeri se jakarta timur. IMPROVEMENT Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan, 5(1)
Suparjati, B., & Priyono, S. (2018). Mengkaji Variabel Organizational Citisenzhip Behavior Sebagai Mediasi dalam Hubungan Variabel Kualitas Kehidupan Kerja dan Kecerdasan Emosi terhadap Organizational Citizenship Behavior dan Dampaknya terhadap Kinerja (Studi Pegawai Bank Muamalat Indonesia. Telaah Manajemen, 15
Susanti, R. (2015). Hubungan religiusitas dan kualitas kehidupan kerja dengan organizational citizenship behavior (OCB) pada karyawan. Jurnal Psikologi, 11(2)
Syahbanuari, B. A., & Abdurrahman, D. (2019). Pengaruh Quality of Work Life (QWL) dan komitmen organisasi terhadap organizational citizenship behavior (OCB)(Studi pada pegawai tetap PT Pindad Persero Bandung). Prosiding Manajemen
Thayib, B. C., Sulasmi, S., & Eliyana, A. (2013). Pengaruh spiritual leadership, stres kerja, dan kompensasi terhadap kepuasan dan prestasi kerja social worker organisasi sosial di surabaya. Jurnal Bimbingan Dan Konseling Islam, 3(1).
Tobroni, T. (2015). Spiritual leadership: A solution of the leadership crisis in Islamic education in Indonesia. British Journal of Education, 3(11)
Verianto, D. (2018). Pengaruh Motivasi Kerja Intrinsik Dan Keadilan Prosedural Terhadap Organizational Citizenship Behavior (OCB) Dan Kinerja Karyawan KPP Pratama Purwokerto. Jurnal Ekonomi, Bisnis, Dan Akuntansi, 20(3).
Vigoda-Gadot, E., & Beeri, I. (2011). Change-oriented organizational citizenship behavior in public administration: The power of leadership and the cost of organizational politics. Journal of Public Administration Research and Theory, 22(3)
Books:
Cascio, W. F. (1986). Managing human resources: Productivity, Quality of Work Life, profits.
Göçen, A., & Şen, S. (2021). Spiritual Leadership and Organizational Citizenship
Judge, T. A., & Robbins, S. P. (2017). Organizational behavior. Pearson.
Luthans, F. (2006). Perilaku Organisasi edisi sepuluh. Yogyakarta: Andi.
Luthans, F. (2011). Perilaku organisasi. Andi Offset.
Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif, dan r&d (2nd ed.). Alfabeta.
Titisari, P. (2014). Peranan organizational citizenship behavior (OCB) dalam meningkatkan kinerja karyawan.
Traiyotee, P., Taeporamaysamai, P., & Saksamrit, N. (2019). Quality of Work Life
Widodo, W. (2019). Metodologi penelitian populer & praktis.[Popular & practical research methodologies]. Depok: Rajawali Pers.
Singarimbun, M., & Efendi, S. (2008). Metode Penelitian Survei (cetakan kesembilanbelas). In Jakarta: LP3ES.
Refbacks
- There are currently no refbacks.
License URL: https://creativecommons.org/licenses/by/4.0/deed.en
Jurnal SAMaJ Indexed by :
