Workload Analysis in Determining the Ideal Number of Employees Needed in Work Units at the Head Office of PT BPR Bank Klaten (Perseroda)

Abstract

This study aims to analyze the ideal staffing requirements for each work unit at the head office of PT. BPR Bank Klaten (Perseroda) through Workload Analysis. The research method employed a qualitative approach, with data collected through interviews, observations, and documentation studies, and further validated through confirmation with position holders and structural officials. The workload calculation was conducted using the approach based on the Regulation of the Ministry of Administrative and Bureaucratic Reform (Permenpan RB) Number 1 of 2020. The results of the study indicate that the implementation of Workload Analysis is able to provide a clear picture of ideal staffing requirements in accordance with the workload, task completion time, and work outputs of each organizational unit. Specifically, in the Board of Directors Secretariat unit, the ideal number of personnel for the position of Board Secretary is one person. In the Business unit, the ideal staffing consists of one Business Officer, one SLIK staff member, one appraisal staff member, one credit administration staff member, one Head of Subdivision for Fund Mobilization and Development, one Head of Subdivision for Employee Credit, one Employee Credit Account Officer, one Head of Subdivision for Credit Settlement, one administrative staff member for the Credit Settlement unit, and three Credit Settlement staff members. In the Compliance and Risk Management unit, the ideal staffing includes one Head of Compliance and Risk Management and two Compliance and Risk Management staff members. In the Accounting and Administration unit, the ideal staffing consists of one Accounting and Administration Officer, one Head of Subdivision for Accounting and Budgeting, two staff members of the Accounting and Budgeting Subdivision, one Head of Subdivision for Fund and Credit Administration, two Fund Administration staff members, and eight Credit Administration staff members. In the Internal Audit Unit (SKAI), the ideal staffing includes one Head of SKAI and one SKAI functional officer. In the General Affairs unit, the ideal staffing consists of one General Affairs Officer, one Human Resources staff member, two Household staff members, one Head of Subdivision for Legal and Documentation, one Legal and Documentation staff member, one Head of Subdivision for Information Technology, and one Information Technology staff member.