Improving Police Performance Through Training with Cross-Functional Coordination as a Mediation Variable

Muhammad Rizky Auliansyah, Ibnu Khajar

Abstract


Abstract. This study aims to analyze the effect of training on the performance of Cirebon Police personnel with cross-functional coordination as a mediating variable. The background of this research is the importance of capacity building and collaboration between units within the police to answer increasingly complex and dynamic operational challenges. This study uses a quantitative approach with an explanatory research method. The sample used was 201 personnel taken by census. Data was collected through questionnaires and analyzed using the Partial Least Square (PLS) approach through SmartPLS software. The results of the study showed that training had a positive and significant effect on cross-functional coordination and personnel performance. In addition, cross-functional coordination also has a positive and significant effect on personnel performance and mediates the relationship between training and performance. The R-square value indicates that the variables in the model have a strong descriptive power on personnel performance. Quality training not only improves technical skills but also forms collaborative work behaviors between units, which ultimately impacts the increase in the effectiveness and work efficiency of police personnel. The managerial implication of this study is the need for police institutions to continuously conduct training based on operational needs and encourage the strengthening of cross-functional coordination as a strategy to improve personnel performance in carrying out service duties, protection, and law enforcement optimally.


Keywords


Keywords: Cross-Functional Coordination; Cirebon Police; Training; Personnel Performance; PLS.

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References


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DOI: http://dx.doi.org/10.30659/jrbi.v22i2.45629

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