Improving Personnel Performance Through Personnel Empowerment with Professional Competence as a Mediating Variable
Abstract
Abstract. This study aims to analyze the effect of personnel empowerment on the performance of personnel of the Directorate of Special Criminal Investigation of the Papua Regional Police, with professional competence as a mediating variable and cross-functional coordination as a moderating variable. The background of this study is rooted in the demands of the community for professional, accountable, and responsive police performance in facing complex security challenges, especially in the Papua region. The problem of suboptimal personnel performance is thought to be caused by the lack of empowerment and the suboptimal professional competence possessed by police members. The research method used is a quantitative approach with an explanatory research type. The population in this study were all members of the Directorate of Special Criminal Investigation of the Papua Regional Police, totaling 114 people, and the entire population was used as a sample (census). The data analysis technique used Structural Equation Modeling (SEM) based on Partial Least Square (PLS) to test the relationship between variables. The results of the study showed that personnel empowerment had a positive and significant effect on personnel performance, and had a positive and significant effect on increasing professional competence. Professional competence was also proven to have a positive and significant effect on personnel performance. In addition, professional competence was able to significantly mediate the effect of empowerment on performance. Cross-functional coordination strengthens the relationship between empowerment and competence with personnel performance, indicating the importance of cross-unit integration in police organizations. The R² value of 0.816 for the personnel performance variable indicates that the research model is able to explain 81.6% of the variation in personnel performance, while 18.4% is influenced by other factors outside the model. This study provides theoretical contributions in the development of human resource management science, as well as practical contributions for police institutions in designing empowerment strategies and personnel competence development to improve performance sustainably.
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DOI: http://dx.doi.org/10.30659/jrbi.v22i2.45621
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