The Role of Psychological Capital in Mediating the Effect of Supervisory Support on Work Motivation
Abstract
Abstract. This study aims to analyze the effect of supervisory support on the work motivation of police personnel, with psychological capital as a mediating variable. The background of this study is based on the demand for increasing the professionalism and performance of police personnel amidst complex social dynamics and high public expectations. In the context of a police organization, work motivation is seen as a key factor in maintaining operational effectiveness, where support from superiors (supervisory support) and internal strength of personnel (psychological capital) play an important role in encouraging work enthusiasm. This study uses a quantitative approach with an explanatory research method. The study population includes all personnel at the Cirebon Police, totaling 201 people, and the entire population is used as a sample (census). The research instrument is a closed questionnaire that measures the variables of supervisory support, psychological capital, and work motivation. Data were analyzed using the Partial Least Square (PLS) approach using SmartPLS. The results showed that supervisory support has a positive and significant effect on psychological capital (β = 0.797) and on personnel work motivation (β = 0.509). Psychological capital was also proven to have a significant effect on work motivation (β = 0.426), and mediately strengthens the relationship between supervisory support and work motivation. The R² value shows that 63.4% of the variation in psychological capital and 78.3% of the variation in work motivation can be explained by the model. This confirms that support from superiors that includes emotional, informational, evaluation, and physical aspects, can strengthen positive psychological characters of personnel such as self-confidence, optimism, hope, and resilience, which in turn increases their work spirit. This study provides theoretical contributions to the development of human resource management studies in the police environment and practical contributions in formulating strategies to increase work motivation based on supervision and positive psychology approaches.
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DOI: http://dx.doi.org/10.30659/jrbi.v22i2.45614
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