Improving the Performance of Traffic Police Personnel of Kuningan Police through Digital Competence with the Ability to Innovate As a Mediating Variable

Deni Supriana

Abstract


Abstract. This study aims to analyze the influence of digital competence on the performance of Kuningan Police Traffic Unit (Sat Lantas) personnel, with the ability to innovate as a mediating variable. The background of this research is based on the demands for professionalism and responsiveness of police officers in facing the challenges of the increasingly complex digital era, including changes in information technology and public expectations for adaptive and efficient public services. In this context, mastery of digital competencies and the ability to innovate are the main keys in improving the performance of police institutions. This study uses a quantitative approach with an explanatory research method. The population in this study is all personnel of the Kuningan Police Headquarters as many as 201 people, all of whom were used as samples using census techniques. The data collection instrument is in the form of a closed questionnaire that measures three main variables: digital competence, innovation ability, and personnel performance. The data were analyzed using the Partial Least Square (PLS) method to test the validity, reliability, and causal relationships between variables in the structural model. The results of the analysis showed that digital competence had a positive and significant effect on personnel performance (β = 0.619), as well as on the ability to innovate (β = 0.853). The ability to innovate also had a significant effect on personnel performance (β = 0.294) and mediated the relationship between digital competence and performance significantly. An R² value for personnel performance of 0.777 indicates that the model can explain 77.7% variation in personnel performance. These findings indicate that increasing the mastery of technology and the innovative capacity of personnel have a great contribution to improving the quality of work and services to the community.


Keywords


Keywords: Competence; Digital; Innovate; Personnel.

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References


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DOI: http://dx.doi.org/10.30659/jrbi.v22i2.45607

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