Job Satisfaction as a Mediator in Role Emotional Stability on Personnel Performance of the Psychology Department of the West Java Regional Police Human Resources Bureau
DOI:
https://doi.org/10.30659/jrbi.v22i2.45604Keywords:
Keywords, Emotional Stability, Job Satisfaction, Personnel Performance, PLS, West Java Regional Police.Abstract
Abstract.This study aims to analyze the effect of emotional stability on personnel performance, with job satisfaction as a mediating variable, in the Psychology Section of the Human Resources Bureau of the West Java Regional Police. The background of this study is the importance of the role of human resources who are emotionally stable and satisfied with their work in improving organizational performance, especially in the context of a police institution that has high task pressure. This study uses a quantitative approach with an explanatory research type. The study population includes all active personnel in the Psychology Section of the Human Resources Bureau of the West Java Regional Police, totaling 201 people, who are also the research sample by census. Data collection was carried out through a questionnaire with a Likert scale, and analyzed using the Partial Least Square (PLS) method to test the relationship between variables. The results of the study indicate that emotional stability has a positive and significant effect on personnel job satisfaction. Furthermore, job satisfaction is proven to have a positive and significant effect on personnel performance. In addition, emotional stability also has a positive and significant direct effect on performance, as well as an indirect effect through job satisfaction as a mediating variable. The R-square value shows that the model used has strong predictive power on performance variables. These findings underline the importance of building a work environment that supports emotional stability and job satisfaction in order to improve overall personnel performance. This study provides practical implications for human resource management in the police environment, especially in developing internal policies that focus on psychological aspects and personnel welfare.
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