Analysis of Job Satisfaction on Turnover Intention Through Organizational Commitment Mediation

Fitra Nabiila Alfiona

Abstract


Abstract. The decline in human resources and high turnover rates among nurses continues to be a global problem that needs to be addressed by health organizations. Diponegoro National Hospital Semarang faced with the challenge of reduced resources caused by the acceptance of employees in new jobs with permanent employee status. This situation requires management to conduct screening to obtain the resources needed. This study will analyze the effect of job satisfaction on turnover intention through the mediation of organizational commitment. This type of research is observational with a cross-sectional design. The sampling method that will be used in this study is purposive sampling on nurses working at Diponegoro National Hospital. Data were obtained from taking questionnaires via google form and analyzed using SEM-PLS. The results showed that organizational commitment had a significant negative effect on turnover intention (O = -0.529), job satisfaction had a significant negative effect on turnover intention (O = -0.811), job satisfaction had a significant positive effect on organizational commitment (O = 0.782), and job satisfaction had a significant negative effect on turnover intention (O = -0.414). The implications of this study indicate that hospitals should increase organizational commitment and nurse job satisfaction in achieving a decrease in turnover intention.

Keywords: Job Satisfaction; Organizational Commitment; Turnover Intention.


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