The Role of Dedication and Digital Literacy to Employee Performance with Mediation Innovative Work Behavior in KPKNL Semarang, KPKNL Surakarta, and KPKNL Pekalongan
Abstract
This study aims to examine: (1) the effect of dedication on innovative work behavior among human resources at KPKNL Semarang, KPKNL Pekalongan, and KPKNL Surakarta, (2) the effect of digital literacy on innovative work behavior among human resources at KPKNL Semarang, KPKNL Pekalongan, and KPKNL Surakarta, (3) the effect of dedication on employee performance among human resources at KPKNL Semarang, KPKNL Pekalongan, and KPKNL Surakarta, (4) the effect of digital literacy on employee performance among human resources at KPKNL Semarang, KPKNL Pekalongan, and KPKNL Surakarta, and (5) the effect of innovative work behavior on employee performance among human resources at KPKNL Semarang, KPKNL Pekalongan, and KPKNL Surakarta. This research is an explanatory study. The sampling technique used was purposive sampling. The sample consisted of 109 human resources personnel at KPKNL Semarang, KPKNL Pekalongan, and KPKNL Surakarta. Data were collected through questionnaire distribution. Data analysis was performed using the SEM-PLS (Structural Equation Modeling with Partial Least Squares) approach. The results of the study indicate that: (1) dedication has a positive and significant effect on innovative work behavior, (2) digital literacy has a positive and significant effect on innovative work behavior, (3) dedication has a positive and significant effect on employee performance, (4) digital literacy has a positive and significant effect on employee performance, (5) innovative work behavior has a positive and significant effect on employee performance, (6)innovative work behavior mediates the influence of dedication on employee performance, and (7) innovative work behavior does not mediate the influence of digital literacy on employee performance.
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DOI: https://dx.doi.org/10.30659/jrbi.v23i2.52821
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