The Role of Servant Leadership and Affective Commitment Towards Human Resource Performance at the Hr Bureau of the Central Kalimantan Regional Police

Dhannie Stephend Setiawan

Abstract


This study is explanatory research aimed at analyzing the relationships among the variables of servant leadership, affective commitment, and personnel performance, as well as testing the hypotheses regarding their interrelated effects. This approach was chosen to produce findings that can be directly applied within the organization where the researcher works. The population of this study consisted of all 70 personnel of the Human Resources Bureau of the Central Kalimantan Regional Police, and due to the relatively small population size, a census sampling technique was used so that all members of the population were included as respondents. Primary data were collected through a questionnaire containing both open- and closed-ended questions, distributed online via Google Forms to efficiently reach all respondents. To address potential low response rates, follow-up actions were carried out through direct communication to ensure data completeness. In addition, secondary data from the Human Resources Bureau of the Central Kalimantan Regional Police were used to complement respondent characteristics. All questionnaire items were measured using a five-point interval scale ranging from strongly disagree to strongly agree. Data analysis was conducted using the Partial Least Square (PLS) approach to examine the structural relationships among the research variables. The findings indicate that servant leadership has a positive and significant effect on affective commitment, servant leadership has a positive and significant effect on personnel performance, and affective commitment also has a positive and significant effect on personnel performance. These results highlight the crucial role of servant leadership and emotional commitment in enhancing personnel performance within police organizations.


Keywords


Affective; Commitment; Leadership; Performance; Servant.

Full Text:

PDF

References


Abbas, A., Saud, M., Usman, I., & Ekowati, D. (2020a). Servant Leadership and Religiosity: An Indicator of Employee Performance in the Education Sector. International Journal of Innovation, Creativity and Change. Www.Ijicc.Net, 13, 2020. www.ijicc.net

Abbas, A., Saud, M., Usman, I., & Ekowati, D. (2020b). Servant Leadership and Religiosity: An Indicator of Employee Performance in the Education Sector. International Journal of Innovation, Creativity and Change. Www.Ijicc.Net, 13. www.ijicc.net

Aditya, A. A. A. G. D., & Wirakusuma, M. G. (2014). PENGARUH KOMITMEN PROFESIONAL PADA KEPUASAN KERJA AUDITOR DENGAN MOTIVASI SEBAGAI VARIABEL MODERASI. E-Jurnal Akuntansi Universitas Udayana, 6(2), 210–222.

Alqudah, I. H. A., Carballo-Penela, A., & Ruzo-Sanmartín, E. (2022). High-performance human resource management practices and readiness for change: An integrative model including affective commitment, employees’ performance, and the moderating role of hierarchy culture. European Research on Management and Business Economics, 28(1). https://doi.org/10.1016/j.iedeen.2021.100177

Alviani, A. L. G., Widyani, A. A. D., & Saraswati, N. P. A. S. (2021). PENGARUH SERVANT LEADERSHIP TERHADAP KINERJA PEGAWAI DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING PADA DINAS KOPERASI, USAHA KECIL MENENGAH DAN PERDAGANGAN KABUPATEN BADUNG. Jurnal Emas, 1.

Amernic, J. H., & Aranya, N. (2005). Organizational Commitment: Testing Two Theories. Relations Industrielles, 38(2), 319–343. https://doi.org/10.7202/029355ar

Anis, R., Made, I., Dirgantara, B., & Harsasi, M. (2022). Pengaruh Kecerdasan Emosional dan Lingkungan Kerja Terhadap Kinerja Anggota Kepolisian dengan Mediasi Komitmen Organisasi. EDUKASIA: Jurnal Pendidikan Dan Pembelajaran, 3, 1011–1022. http://jurnaledukasia.org

Azis, M. A., Penelitian, P., & Polri, P. (2021). Evaluasi Penugasan Anggota Polri di Luar Struktur Organisasi Kepolisian Dalam Mewujudkan Sdm Polri yang Unggul. Junal Litbang Polri, 24(2), 64–84.

Bernardin, H. J., & Russel, J. E. A. (2013). Human resource management (An Experimental Approach International Edition). Mc. Graw-Hill Inc. Singapore.

Brewer, C. (2010). Servant Leadership: A Review of Literature. In Online Journal for Workforce Education and Development (Vol. 4, Issue 2).

Che Rose, R., Kumar, N., & Gua Pak, O. (2009). The Effect of Organizational Learning on Organizational Commitment, Job Satisfaction and Work Performance. The Journal of Applied Business Research, 25, 55.

Dennis, R. S., Kinzler-Norheim, L., & Bocarnea, M. (2010). Servant leadership theory: Development of the servant leadership assessment instrument. Servant Leadership: Developments in Theory and Research, 1977, 166–179. https://doi.org/10.1057/9780230299184

Ekhsan, M., & Aziz, A. (2021). Servant Leadership and Employee Performance: Does Organizational Commitment Mediate in the Model?

Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant Leadership: A systematic review and call for future research. Leadership Quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004

Gerhana, W., Tinggi Ilmu Manajemen Indonesia Banjarmasin, S., & PGRI Dewantara Jombang, S. (2019). Pengaruh Kualitas Sumber Daya Manusia dan Profesionalisme terhadap Kinerja Karyawan dengan Komitmen Organisasi sebagai Variabel Intervening (Studi Kasus pada Karyawan Dinas Pendidikan Hulu Sungai Selatan). Jurnal Riset Inspirasi Manajemen Dan Kewirausahaan, 3(1). https://ejurnal.stimi-bjm.ac.id

Gita Friolina, D., Endhiarto, T., & Pujo Musmedi, D. (2017). Do Competence, Communication, And Commitment Affect the Civil Servants Performance? INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH, 6. www.ijstr.org

Greenleaf, R. K. (1998). The power of servant-leadership: Essays. Berrett-Koehler Publishers.

Greenleaf, R. K. T. (1998). The power of servant-leadership. Berrett-Koehler Publishers.

Hasibuan, M. S. P. (2014). Manajemen: Dasar, Pengertian, dan Masalah (revisi). PT. BumiAksara.

Hasibuan, S. M., & Bahri, S. (2018). Pengaruh Kepemimpinan, Lingkungan Kerja dan Motivasi Kerja Terhadap Kinerja. Maneggio: Jurnal Ilmiah Magister Manajemen, 1(1), 71–80. https://doi.org/10.30596/maneggio.v1i1.2243

Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7), 1208–1234. https://doi.org/10.1108/IJPPM-05-2018-0174

Hidayani, S. (2016). Manajemen Sumber Daya Manusia. Manajemen Sumber Daya Manusia, 2008(Apr-2016), 1–86.

Hye Kyoung Kim. (2019). Work-Life Balance and Employees’ Performance: The Mediating Role of Affective Commitment. An International Journal, 6(1).

Indrawati, F. (2022). Peran Komitmen Profesional Dalam Meningkatkan Kinerja Guru. SINASIS 3, 316–320.

Kadarisman, M. (2012). ManajemenPengembangan Sumber Daya Manusia. Rajawali Pers.

Kaya, B., & Karatepe, O. M. (2020). Does servant leadership better explain work engagement, career satisfaction and adaptive performance than authentic leadership? International Journal of Contemporary Hospitality Management, 32(6), 2075–2095. https://doi.org/10.1108/IJCHM-05-2019-0438

Khan, M. M., Mubarik, M. S., Ahmed, S. S., Islam, T., & Khan, E. (2022). The contagious servant leadership: exploring the role of servant leadership in leading employees to servant colleagueship. Leadership and Organization Development Journal, 43(6), 847–861. https://doi.org/10.1108/LODJ-06-2021-0305

Koo, B., Yu, J., Chua, B. L., Lee, S., & Han, H. (2020). Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry. Journal of Quality Assurance in Hospitality and Tourism, 21(4), 371–401. https://doi.org/10.1080/1528008X.2019.1663572

Kuhal, A. J., Arabi, A., Firdaus, M., & Zaid, M. (2020a). Relationship between Affective Commitment, Continuance Commitment and Normative Commitment towards Job Performance. In Journal of Sustainable Management Studies (Vol. 1, Issue 1). www.majmuah.com

Kuhal, A. J., Arabi, A., Firdaus, M., & Zaid, M. (2020b). Relationship between Affective Commitment, Continuance Commitment and Normative Commitment towards Job Performance. In Journal of Sustainable Management Studies (Vol. 1, Issue 1). www.majmuah.com

Loan, L. T. M. (2020). The influence of organizational commitment on employees’ job performance: The mediating role of job satisfaction. Management Science Letters, 10(14), 3307–3312. https://doi.org/10.5267/j.msl.2020.6.007

Mahon, D. (2021). Can using a servant-leadership model of supervision mitigate against burnout and secondary trauma in the health and social care sector? Leadership in Health Services, 34(2), 198–214. https://doi.org/10.1108/LHS-01-2021-0001

Marjon, D. (2015). KEWENANGAN KOMISI KEPOLISIAN NASIONAL TERHADAP PENINGKATAN PROFESIONALISME KEPOLISIAN NEGARA REPUBLIK INDONESIA (POLRI). In International Journal of Social and Local Economic Governance (IJLEG) (Vol. 1, Issue 1).

Mowday, R. T. (1998). REFLECTIONS ON THE STUDY AND RELEVANCE OF ORGANIZATIONAL COMMITMENT. HUMAN RESOURCE MANAGEMENT REVIEW, 8(4), 387–401.

Muhtasom, A., Abdul, H., Mus, R., Bijang, J., & Latief, B. (2017). Influence of Servant Leadership, Organizational Citizenship Bahaviour on Organizational Culture and Employee Performance at Star Hotel in Makassar. In International Journal of Education and Research (Vol. 5, Issue 10). www.ijern.com

Munadil, R., Mumang, A. B., & Arifin, I. (2024). Pengembangan Sumber Daya Manusia: Kunci Keberhasilan Pembangunan Jangka Panjang. … Jurnal Edukasi Dan …. https://journal.ininnawaparaedu.com/edusos/article/view/60

Ng, T. W. H., Butts, M. M., Vandenberg, R. J., DeJoy, D. M., & Wilson, M. G. (2006). Effects of management communication, opportunity for learning, and work schedule flexibility on organizational commitment. Journal of Vocational Behavior, 68(3), 474–489. https://doi.org/10.1016/j.jvb.2005.10.004

Purwani Setyaningrum, R., Setiawan, M., Wirawan Irawanto, D., Setyaningrum, R., Setiawan, M., & Irawanto, D. (2020). Servant Leadership Characteristics, Organisational Commitment, Followers’ Trust, Employees’ Performance Outcomes: A Literature Review. In European Research Studies Journal: Vol. XXIII (Issue 4).

Rahman Yudi Ardian. (2020). Manajemen Sumber Daya Manusia. Tsaqofah: Jurnal Pendidikan Islam, 4(2).




DOI: http://dx.doi.org/10.30659/jrbi.v23i1.51733

Refbacks

  • There are currently no refbacks.


License URL: https://creativecommons.org/licenses/by/4.0/deed.en

Jurnal JRBI Indexed by :

google_scholar onesearch garuda crosref  onesearch  sinta scopus