Improving Human Resource Performance at the Tanjung Emas Customs Middle Type KPPBC Digital Competence Based

Restu Bagus Prajangga, Ibnu Khajar

Abstract


Digital competence is a new concept that describes technology-related skills. Over the past few years, several terms have been used to describe skills and competencies using digital technologies, such as ICT skills, technology skills, information technology skills, 21st century skills, information literacy, digital literacy, and digital skills. The type of research used in this study is explanatory research, which is associative in nature, aiming to determine the relationship between two or more variables. This study aims to explain and test hypotheses with the aim of confirming or strengthening the hypotheses, which in turn can strengthen the theory used as a basis. In this case, the study examines the influence of digital competence, ICT utilization, and HR performance. The data sources in this study include primary and secondary data. Primary data is data obtained directly from the subjects. The results of this study confirm that improving HR performance depends not only on mastering digital competencies, but also on how organizations strategically utilize ICT. Integrating ICT into work systems and knowledge management is key to optimizing digital competency to drive more effective, efficient, and adaptive HR performance to the demands of a digital work environment.


Keywords


Competence; Digital; Environment; Explanatory.

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References


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DOI: http://dx.doi.org/10.30659/jrbi.v23i1.51472

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