Perception of Organizational Support Received and Fulfillment of Psychological Contracts on the Psychological Well-being of Police Personnel

Tuti Elfi, Marno Nugroho

Abstract


Abstract. This study aims to analyze the role of perceived organizational support and psychological contract fulfillment on the psychological well-being of human resources (HR) at the Human Resources Bureau of the Riau Islands Regional Police. The research adopts a quantitative approach using explanatory research design. The population in this study consisted of all HR personnel at the HR Bureau of the Riau Islands Regional Police, totaling 73 individuals, all of whom were included as the research sample through a census technique. Data was collected using a closed-ended questionnaire based on a 5-point Likert scale ranging from "strongly disagree" to "strongly agree." The collected data was analyzed using the Partial Least Square (PLS) method. The results show that perceived organizational support has a positive and significant effect on psychological well-being. This indicates that the stronger the employees' perception of organizational support, the higher their level of psychological well-being. Additionally, perceived organizational support significantly influences psychological contract fulfillment, reflecting an improved sense of balance and fairness in the employment relationship. Furthermore, psychological contract fulfillment has a positive and significant effect on psychological well-being, meaning that when psychological expectations and agreements in the workplace are met, employees are more likely to adapt, manage their environment effectively, and experience better mental well-being. This study provides both theoretical and practical contributions to HR management strategies, particularly in fostering healthy and productive working relationships.


Keywords


Keywords: Contracts; Fulfillment; Organizational; Psychological; Support.

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References


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DOI: http://dx.doi.org/10.30659/jrbi.v22i2.45628

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