Improving Human Resources Performance at KPPBC TMP Semarang Through Work Motivation and Work Satisfaction Supported by Talent Management

Joseph Tony Herdianto, Mulyana Mulyana

Abstract


Abstract. This study aims to analyze the effect of career development on work motivation, job satisfaction, and human resource (HR) performance at the Supervision and Customs and Excise Service Office (KPPBC) Type Madya Pabean a Tanjung Emas Semarang. This research adopts a quantitative approach using a census method, where the entire population of 203 employees is included as the research sample. Data collection was conducted through questionnaires using a Likert scale from 1 to 5, while data analysis was performed using the Partial Least Square (PLS) method. The results indicate that talent management has a positive impact on job satisfaction. Additionally, talent management contributes positively to increasing work motivation. This study also proves that job satisfaction plays a role in improving HR performance positively. Furthermore, this research confirms that work motivation has a positive influence on HR performance. These findings provide implications for organizations to enhance career development strategies to drive higher job satisfaction and work motivation, ultimately leading to improved HR performance.


Keywords


Career Development; Talent Management; Job Satisfaction; Work Motivation; HR Performance.

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References


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DOI: http://dx.doi.org/10.30659/jrbi.v22i2.45623

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