Improving HR Performance Based on Job Satisfaction and Organizational Justice at the DJBC Regional Office of Central Java and DI Yogyakarta

Fuji Adhi Saputra, Mutamimah Mutamimah

Abstract


Abstract.The Directorate General of Customs and Excise (DJBC) is a government agency that has the function of managing revenue, protecting the public, facilitating trade, and assisting industry. High HR performance is a step towards achieving organizational goals. Performance is the result of the relationship between effort, ability, and task perception. Good HR performance management will support the achievement of organizational goals, conversely poor HR performance management will prevent organizational goals from being achieved. Many factors affect HR performance, one of which is organizational justice. The higher the organizational justice perceived by HR, the higher the job satisfaction felt. Organizational justice is formed if decisions taken by the organization are perceived as fair by employees. Several studies have measured the effect of organizational justice on HR performance. Organizational justice has a positive effect on HR performance, but Widyastuti found that organizational justice had a negative but insignificant effect on HR performance.  This research is an explanatory research. Explanatory research is a research that aims to analyze the relationships between one variable and another or how one variable affects another variable.


Keywords


Keywords: DJBC; HR Performance; Job Satisfaction; Justice; Organization.

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References


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DOI: http://dx.doi.org/10.30659/jrbi.v22i2.45443

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