Mediation of Job Satisfaction in the Role of Spiritual Leadership and Gratitude on HR Performance
DOI:
https://doi.org/10.30659/jrbi.v22i2.45415Keywords:
Keywords, Leadership, Satisfaction, Spiritual, Work.Abstract
Abstract. This research aims to test the hypothesis and strengthen the theory that is the basis of the research, so it is included in the type of explanatory research.The focus of this study is on testing the relationship between variables, which is carried out using a quantitative descriptive approach. The population in this study were all human resources (HR) at the Semarang Type A Customs and Excise Supervision and Service Office, totaling 203 people. The research sample of 150 respondents was taken using a purposive sampling technique based on the criteria of a minimum work experience of five months and permanent employee status. Data collection techniques were carried out through questionnaires and interviews, with instruments using a Likert scale of 1 to 5. Data analysis was carried out using the Partial Least Square (PLS) method. The results of the study show that Spiritual Leadership has an influencepositive and significant on Job Satisfaction and HR Performance. In addition, Gratitude also has a positive and significant effect on Job Satisfaction and HR Performance. Job Satisfaction is proven to have a positive and significant effect on HR Performance. This finding indicates the importance of implementing spiritual-based leadership and strengthening an attitude of gratitude to improve job satisfaction and employee performance in the Semarang Type A Customs and Excise Supervision and Service Office.
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