Mediation of Job Satisfaction in the Role of Spiritual Leadership and Gratitude on HR Performance
Abstract
Abstract. This research aims to test the hypothesis and strengthen the theory that is the basis of the research, so it is included in the type of explanatory research.The focus of this study is on testing the relationship between variables, which is carried out using a quantitative descriptive approach. The population in this study were all human resources (HR) at the Semarang Type A Customs and Excise Supervision and Service Office, totaling 203 people. The research sample of 150 respondents was taken using a purposive sampling technique based on the criteria of a minimum work experience of five months and permanent employee status. Data collection techniques were carried out through questionnaires and interviews, with instruments using a Likert scale of 1 to 5. Data analysis was carried out using the Partial Least Square (PLS) method. The results of the study show that Spiritual Leadership has an influencepositive and significant on Job Satisfaction and HR Performance. In addition, Gratitude also has a positive and significant effect on Job Satisfaction and HR Performance. Job Satisfaction is proven to have a positive and significant effect on HR Performance. This finding indicates the importance of implementing spiritual-based leadership and strengthening an attitude of gratitude to improve job satisfaction and employee performance in the Semarang Type A Customs and Excise Supervision and Service Office.
Keywords
Full Text:
PDFReferences
Abd Al-Wareth Alrazehi, H., Aina Amirah, N., Salman Mohammed Emam, A., & Rashid Hashmi, A. (2021). Proposed Model for Entrepreneurship, Organizational Culture and Job Satisfaction towards Organizational Performance in International Bank of Yemen. In International Journal of Management and Human Science (IJMHS) (Vol. 5, Issue 1).
Akgün, A. E., Erdil, O., Keskin, H., & Muceldilli, B. (2016a). The relationship among gratitude, hope, connections, and innovativeness. Service Industries Journal, 36(3–4) 102–123. https://doi.org/10.1080/02642069.2016.1155113
Akgün, A. E., Erdil, O., Keskin, H., & Muceldilli, B. (2016b). The relationship among gratitude, hope, connections, and innovativeness. Service Industries Journal, 36(3–4), 102–123. https://doi.org/10.1080/02642069.2016.1155113
Alam, A., & Asim, M. (2019). Relationship Between Job Satisfaction And Turnover Intention. International Journal of Human Resource Studies, 9(2), 163. https://doi.org/10.5296/ijhrs.v9i2.14618
Al-Ghazālī, A. (2011). Kitāb al-sabr waʹl-shukr/Al-Ghazzālī on patience and thankfulness. : Vol. HT Littlejohn Trans.. Cambridge: Islamic Texts Society.
Ali, B. J., & Anwar, G. (2021). An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction. https://doi.org/10.22161/ijebm.5.2
Ali, S. A., Ahmed, M., Bhatti, O. K., & Farooq, W. (2020). Gratitude and Its Conceptualization: An Islamic Perspective. Journal of Religion and Health, 59(4), 1740–1753. https://doi.org/10.1007/s10943-019-00850-6
Amaliah, I., Aspiranti, T., & Purnamasari, P. (2015). The Impact of the Values of Islamic Religiosity to Islamic Job Satisfaction in Tasikmalaya West Java, Indonesia, Industrial Centre. Procedia - Social and Behavioral Sciences, 211, 984–991. https://doi.org/10.1016/j.sbspro.2015.11.131
Chen, H., Yang, X., Xia, W., Li, Y., Deng, Y. L., & Fan, C. (2023). The relationship between gratitude and job satisfaction: The mediating roles of social support and job crafting. Current Psychology, 42(4), 3134– 3141. https://doi.org/10.1007/s12144-021-01658-y
Fry, L. W., Latham, J. R., Clinebell, S. K., & Krahnke, K. (2017). Spiritual leadership as a model for performance excellence: a study of Baldrige award recipients. Journal of Management, Spirituality and Religion, 14(1), 22–47. https://doi.org/10.1080/14766086.2016.1202130
Fry, L. W., Vitucci, S., & Cedillo, M. (2005). Spiritual leadership and army transformation: Theory,
Nguon, V. (2022). Effect of Transformational Leadership on Job Satisfaction, Innovative Behavior, and Work Performance: A Conceptual Review. International Journal of Business and Management, 17(12), 75. https://doi.org/10.5539/ijbm.v17n12p75
Ni, D., Jiwen Song, L., Zheng, X., Zhu, J., Zhang, M., & Xu, L. (2022). Extending a helping hand: How receiving gratitude makes a difference in employee performance during a crisis. Journal of Business Research, 149, 967–982. https://doi.org/10.1016/j.jbusres.2022.05.055
Nisar, S. K., & Rasheed, M. I. (2020). Stress and performance: Investigating relationship between occupational stress, career satisfaction, and job performance of police employees. Journal of Public Affairs, 20(1). https://doi.org/10.1002/pa.1986
Nur, S., Mohd Noor, A., & Zainordin, N. (2018). Motivation on Job Satisfaction in a Quantity Surveying Consult Firm. International Journal of Modern Trends in Social Sciences, 1(4), 1–14.
Nurhidayati, Wijayanti, P., & Ratnasari, S. W. (2020). Spiritual Leadership: What Are The Important Roles During
COVID-19 CRISIS? The 8th AICIF 24-26 November 2020 – Tazkia Islamic University College, Bogor Indonesia, 21(1), 1–9.
Rahmatika, A. N., Ma’arif, S., & Kholifah, S. (2022). The Effect of Spiritual Leadership and Psychological Empowerment on Employee Performance. Nidhomul Haq : Jurnal Manajemen Pendidikan Islam, 7(3), 420–433. https://doi.org/10.31538/ndh.v7i3.2678
Saad, H. S. M., & Mohamad, B. (2014). Pembinaan instrumen kepuasan kerja menurut perspektif Islam: Kajian dalam kalangan guru pendidikan Islam. In International Conference of Education.
DOI: http://dx.doi.org/10.30659/jrbi.v22i2.45415
Refbacks
- There are currently no refbacks.
License URL: https://creativecommons.org/licenses/by/4.0/deed.en
Jurnal JRBI Indexed by :
