The Role of Transformational Leadership and Work Culture in Improving Performance Through Human Resource Competence as a Mediator

Authors

Abstract

This study aims to analyze the role of transformational leadership and work culture on human resource (HR) performance, with HR competence as a mediating variable at KPP Madya Semarang. The research background is based on fluctuating tax revenue achievement targets during 2020–2024, indicating the need to improve employee performance. This research applies a quantitative approach with an explanatory research method. The population consists of all employees of KPP Madya Semarang (118 people) with a sample of 93 respondents, using a census technique. Primary data were collected through a Likert-scale questionnaire, while data analysis employed Partial Least Square–Structural Equation Modeling (PLS-SEM). The results show that transformational leadership, work culture, and HR competence have a positive and significant effect on HR performance. HR competence significantly mediates the influence of transformational leadership and work culture on HR performance. These findings indicate that enhancing competence through strengthening transformational leadership and implementing an effective work culture can improve employee performance. This study implies the importance of competence-based HR development strategies integrated with leadership and organizational culture.

Author Biographies

  • Wiwik Sugiarti, Sultan Agung Islamic University
    STUDENT
  • Ibnu Khajar, Sultan Agung Islamic University
    LECTURER

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Published

2025-08-23

Issue

Vol. 2 No. 3 (2025): September 2025

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Articles

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