Improving Business Performance through Financial Literacy and Financial Technology
Abstract
Beyond the number of business units, micro-enterprises also play a significant role in employment. Data shows that the MSME sector will employ 45,305,983 people by 2025, with approximately 97.85% of these employed by micro-enterprises. This confirms the crucial role micro-enterprises play in reducing unemployment and improving social welfare. Although the number of micro-enterprises continues to increase and absorb a significant workforce, structural problems remain evident in the slow transformation of micro-enterprises into small and medium-sized enterprises. Data shows that micro-enterprise growth from 2024 to 2025 reached 30,440 units, or 0.10%, while small businesses only increased by 12 units, or 0.02%, and medium-sized businesses experienced no significant growth. This condition indicates that most micro-enterprises are experiencing stagnation and are struggling to scale up to a higher level. This phenomenon is a serious concern because if micro-enterprises remain stagnant without capacity expansion, their contribution to productivity and economic competitiveness will be limited. Therefore, efforts are needed to encourage improved business performance so that micro-enterprises can grow and transform into larger enterprises. One of the factors suspected of influencing the low ability of micro-businesses to develop is the level of financial literacy of business actors. Financial literacy is a set of skills that enable individuals to make informed and effective decisions to improve their well-being and minimize the loss of time and money. Research shows that financial literacy enables individuals to better prepare for the future, while those with poor financial literacy and skills may struggle. Entrepreneurs with good financial literacy tend to be able to develop financial plans, manage cash flow, and make appropriate investment decisions to improve their business performance.
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