Legal Analysis of Return Orders Not Delivered to Destination by Couriers from the Perspective of the Compilation of Sharia Economic Law (Case Study in Tanjung Pura District)

Nurhidayati Nurhidayati, Uswatun Hasanah

Abstract


In e-commerce transactions in the marketplace application, courier obligations must be ensured to be realized properly, the issue of returning goods (return) in the world of e-commerce is not uncommon. Researchers found a situation where the return occurred because the ordered goods were not delivered to the destination by the courier, and asked the buyer to pick up the order himself, the buyer who did not agree to cause the ordered goods to be returned back to the seller, so the research with the title "Legal Review of Return Orders Not Delivered to the Destination by Couriers from the Sharia Economic Law Compilation Perspective" with the object of couriers and users in Tanjung Pura District is important to analyze the law of the situation where the order is returned because the courier does not deliver the order to the agreed address, Researchers found the results in the Compilation of Sharia Economic Law Article 85 concerning Handover of Goods which explains that the place that has been determined to receive the goods is the place where the courier must deliver the ordered goods, if the courier breaks the promise, at the end of changing the place of receipt of the goods, the buyer has the right to cancel the contract, then in the Compilation of Sharia Economic Law in Article 36 concerning Mislead, in this case the party who does not fulfill his obligations can be subject to sanctions.


Keywords


Courier; E-Commerce; Marketplace; Return.

Full Text:

PDF

References


Journals:

Pahra, Januara, (2022). “Akad Salam Menurut Fatwa DSN-MUI Nomor.05/DSN- MUI/IV/2000”, Jurnal Al Hiwalah: (Sharia Economic Law) Vol. 1 No.1.

Pekerti, Retno Dyah & Eliada Herwiyanti, (2018). “Transaksi Jual Beli Online dalam Persfektif Syariah Madzhab Asy-Syafi’I”, Jurnal Ekonomi, Bisnis dan Akutansi (JEBA), Vol. 20, No. 02.

Sirmaneli. Y. Sonafist, Helmina, dkk, (2022). “Perlindungan Hukum Terhadap Konsumen Dalam Kompilasi Hukum Ekonomi Syariah”, Jurnal Hukum Ekonomi Syariah, Vol. 1, No.1.

Sumual, Yonisha & Danang Wahyu Muhammad, (2022). “Kontruksi Hukum dalam Jual Beli Online Platfrom Marketplace Shopee”, Jurnal Media Of Law And Sharia, Vol. 3 No. 02.

Books:

Jafri, Syafii, (2008). “Fiqh Muamalah”. Pekanbaru: SUSKA PRES.

KBBI, (2016). “Kamus Besar Bahasa Indonesia (KBBI)”.

Nafisa, Fitria Dewi, Firda Qotrunnada dkk, (2023), “Konsep Jual Beli dalam Bisnis Afiliansi: Persfektif Hukum Perjanjian”, Gresik: Thalibul Ilmu Publishing & Education.

Nurhayati, Sri, (2022). “Akuntansi Syariah di Indonesia”. Jakarta: Selemba Empat.

Pasaribu, Chairuman & Suhrawardi K Lubis, (2004). “Hukum Perjanjian dalam Islam”, Jakarta: Sinar Grafika.

Putro, Agus Eko, (2022). “Manajemen Kurir dalam Persfektif Proses Bisnis”, Pekalongan: PT. Nasya Expanding Management.

Selvina, Vera, Marnida Yusfiana, dkk, (2022). “Buku Ajar E-Commerce”, Palu: CV. Feniks Muda Sejahtera.

Suparni, Niniek, (2009).“Cyberspace Problematika dan Antisipasi Pengaturannya”, Jakarta: Sinar Grafika.

Website:

Ecommerce System and Consumer Protection, https://aptika.kominfo.go.id/2017/06/sistemecommerce-dan-perlindungan-konsumen/, accessed January 1, 2024

https://help.shopee.co.id/portal/article/73503-Kebijakan-Pengembalian-Barang/, accessed on January 7, 2024)

Regulation:

Civil Code (KUHPerdata)

Compilation of Sharia Economic Law, 2023. Supreme Court Regulation No. 2 Year 2008, Jakarta: Directorate General of Badilag of the Supreme Court of the Republic of Indonesia

Fatwa DSN MUI No.05/DSN-MUI/IV/2000 About Salam Contract

Law Number 19 of 2016

Interview:

Interview with one of the couriers of Shoppe Express Stabat Tanjung Pura Route, March 11, 2024 in Pantai Cermin Village

Interview with one of the J&T couriers in Tanjung Pura Sub-district, March 11, 2024 in Suka Maju Village.

Interview with one of the JNE couriers in Tanjung Pura Sub-district, March 11, 2024 in Pantai Cermin Village

Interview with Users of courier services in Tanjung Pura Sub-district, January 2, 2024 in Suka Maju Village




DOI: http://dx.doi.org/10.30659/ldj.6.1.134-148

Refbacks

  • There are currently no refbacks.


Law Development Journal has been indexed in: