Effectiveness Of Online Service System at National Land Agency (Bpn) Office in Kudus Regency
Abstract
The development of digital technology has driven the transformation of the land administration system towards electronic-based services. One of the main efforts in supporting the successful implementation of online land services is the provision of integrated and secure digital data sources. Optimal digitalization of land registration can accelerate the land service process and increase legal certainty for the community. This study aims to analyze the implementation of the online service system at the BPN office in Kudus Regency, as well as to determine and provide solutions to its effectiveness. This study uses a sociological legal approach with a descriptive analytical research method. The data used includes primary and secondary data, which are analyzed descriptively qualitatively to describe and evaluate the implementation of the online land registration system. The results of the study indicate that the implementation of online land registration at the BPN of Kudus Regency is able to guarantee legal certainty, because electronic certificates have legal force recognized by laws and regulations and can be used as valid evidence. The registration process can be done through the official website https://loket.atrbpn.go.id. with the assistance of the Land Deed Making Officer (PPAT). In terms of effectiveness, online land registration has proven to be more efficient than conventional systems. The benefits felt by the community include increased productivity and service efficiency, reduced queues at land offices, accelerated administrative processes, and reduced errors in document completeness. In addition, this online service minimizes the risk of complicated bureaucracy and accelerates legal certainty for applicants. The public response to this system has been very positive, with the adoption rate increasing significantly.
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