Diponegoro University - Indonesia
PENGARUH E-WOM, HALAL AWARENESS, INFLUENCER MARKETING DAN LIFESTYLE TERHADAP KEPUTUSAN PEMBELIAN PRODUK MAKANAN IMPOR DALAM KEMASAN
Purchasing decisions are part of the consumer's behavior in which the consumer will determine which products to consume. There are many factors that can affect purchasing decisions. This study aims to analyze the factors affecting consumer purchasing decisions on imported packaged food products. The data was obtained through a questionnaire distributed online through google form with a sample of 200 respondents who had bought or consumed imported packaged food products in Jakarta. The method used in this study was Structural Equation Modeling (SEM) with Partial Least Square (PLS) techniques using SmartPLS 3.0 analysis tools. Results show that the E-WOM, halal awareness, influencer marketing and lifestyle variables have a positive and significant effect on the purchase decision of imported packaged food products.
Keywords: Purchase decision; E-WOM; halal awareness; influencer marketing; lifestyle
- Agustinus, A., & Junaidi, A. (2020). Pengaruh Sosial Media (Instagram) dalam Meningkatkan Brand Awareness Kopi Kenangan. Prologia, 4(2), 339. https://doi.org/10.24912/pr.v4i2.6605
- Al-Dmour, H., Al-Qawasmi, S., Al-Dmour, R., & Basheer Amin, E. (2022). The role of electronic word of mouth (eWOM) and the marketing mix on women’s purchasing intention of children’s dietary supplements. International Journal of Pharmaceutical and Healthcare Marketing, 16(3), 376–391. https://doi.org/10.1108/IJPHM-08-2020-0066
- Ali, A., Xiaoling, G., Sherwani, M., & Ali, A. (2017). Factors affecting Halal meat purchase intention: Evidence from international Muslim students in China. British Food Journal, 119(3), 527–541. https://doi.org/10.1108/BFJ-10-2016-0455
- Ambali, A. R., & Bakar, A. N. (2014). People’s Awareness on Halal Foods and Products: Potential Issues for Policy-makers. Procedia - Social and Behavioral Sciences, 121(September 2012), 3–25. https://doi.org/10.1016/j.sbspro.2014.01.1104
- Amin, A. M., & Yanti, F. (2021). The Effect of Brand Ambassador, E-WOM, Lifestyle, Country of Origin and Motivation on the Decision to Purchase Korean Skincare Products Nature Republic. INVEST: Jurnal Inovasi Bisnis Dan Akuntansi, 2(1), 1–14.
- Andiyani, R. A., & Susandy, G. (2022). The Impact of Online Marketing Influencers on Consumer Purchase Decisions. Marketing Management Studies, 2(2), 152–165. https://doi.org/10.24036/mms.v2i2.292
- Arsil, P., Tey, Y. S., Brindal, M., Phua, C. U., & Liana, D. (2018). Personal values underlying halal food consumption: evidence from Indonesia and Malaysia. British Food Journal, 120(11), 2524–2538. https://doi.org/10.1108/BFJ-09-2017-0519
- Audrezet, A., de Kerviler, G., & Guidry Moulard, J. (2020). Authenticity under threat: When social media influencers need to go beyond self-presentation. Journal of Business Research, 117(July), 557–569. https://doi.org/10.1016/j.jbusres.2018.07.008
- Badan Pusat Statistik. (2022). Nilai Impor (Nilai CIF) Menurut Golongan Penggunaan Barang (2020-2022). https://www.bps.go.id/indicator/8/1838/1/nilai-impor-nilai-cif-menurut-golongan-penggunaan-barang.html
- Badir, M., & Andjarwati, A. L. (2020). The Effect of E-WOM, Ease of Use and Trust on Purchase Decisions (Study on Tokopedia Application Users). Jurnal Minds: Manajemen Ide Dan Inspirasi, 7(1), 39. https://doi.org/10.24252/minds.v7i1.13715
- Barusman, A. R. P., & Suwandi, F. (2020). The Impact of Lifestyle, Social Media Marketing, and Influencer Marketing on Purchase Decision for Ayam Geprek Culinary Business. International Journal of Psychosocial Rehabilitation, 24(9), 2854–2860. https://doi.org/10.37200/IJPR/V24I9/PR2900317
- Bashir, A. M. (2019). Effect of halal awareness, halal logo and attitude on foreign consumers’ purchase intention. British Food Journal, 121(9), 1998–2015. https://doi.org/10.1108/BFJ-01-2019-0011
- Bukhari, S. F. H., Woodside, F. M., Hassan, R., Ali, O. M. S. H., Hussain, S., & Waqas, R. (2021). Intrinsic and extrinsic attributes that drive Muslim consumer purchase behavior: A study in the context of Western imported food. Journal of Islamic Marketing, 12(1), 70–94. https://doi.org/10.1108/JIMA-01-2018-0004
- Chawla, Y., & Chodak, G. (2021). Social media marketing for businesses: Organic promotions of web-links on Facebook. Journal of Business Research, 135, 49–65. https://doi.org/10.1016/j.jbusres.2021.06.020
- Daowd, A., Hasan, R., Eldabi, T., Rafi-ul-Shan, P. M., Cao, D., & Kasemsarn, N. (2020). Factors affecting eWOM credibility, information adoption and purchase intention on Generation Y: a case from Thailand. Journal of Enterprise Information Management, 34(3), 838–859. https://doi.org/10.1108/JEIM-04-2019-0118
- Databoks. (2022). Persentase Pemeluk Agama di Indonesia. https://databoks.katadata.co.id/datapublish/2022/02/12/sebanyak-8693-penduduk-indonesia-beragama-islam-pada-31-desember-2021
- De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through instagram influencers: The impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36(5), 798–828.
- https://doi.org/10.1080/02650487.2017.1348035
- Dewi, E., Tarigan, S., Sabrina, H., & Syahputri, Y. (2020). The Influence of Lifestyle and Sales Promotion on Online Purchase Decisions for Home-Cooked Culinary during COVID-19 in Medan City, Indonesia. International Journal of Research and Review (Ijrrjournal.Com), 7(10), 10.
- Efendi, A. (2020). The Effect of Halal Certification , Halal Awareness and Product Knowledge on Purchase Decisions for Halal Fashion Products. Journal of Digital Marketing and Halal Industry, 4810, 145–154.
- Esa, I., Masud, F., & Yusuf Agung Gunanto, E. (2021). Pengaruh Faktor Kesadaran Halal, Harga, Pelayanan dan Religiusitas Terhadap Keputusan Pembelian Orichick di Kota Semarang. Ad-Deenar: Jurnal Ekonomi Dan Bisnis Islam, 5(02), 283. https://doi.org/10.30868/ad.v5i02.1316
- Eslami, S. P., Ghasemaghaei, M., & Hassanein, K. (2022). Understanding consumer engagement in social media: The role of product lifecycle. Decision Support Systems, 162(April 2021), 113707. https://doi.org/10.1016/j.dss.2021.113707
- Genoveva, G., & Utami, N. N. (2020). the Influence of Brand Image, Halal Label, and Halal Awareness on Customers Purchasing Decision of Halal Cosmetic. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 4(2), 355. https://doi.org/10.24912/jmieb.v4i2.8381
- H.P, Y., S, W., Noor, & L.S. (2020). THE EFFECTS OF CONTENT AND INFLUENCER MARKETING ON PURCHASING DECISIONS OF FASHION ERIGO COMPANY. Dinasti International Journal of Economics Finance & Accounting, 1(2), 345–357. https://doi.org/10.38035/DIJEFA
- H, A. R., & P, A. E. (n.d.). PENGARUH CITRA MEREK DAN ELECTRONIC WORD OF MOUTH ( e-WOM ) TERHADAP KEPUTUSAN PEMBELIAN ( Studi pada Konsumen Pixy di Kota Semarang ) Pendahuluan Industri kosmetik di Indonesia dewasa ini memiliki pertumbuhan yang sangat pesat . tahunya , mulai dari peru. Jurnal Administrasi Bisnis, X(2), 1153–1162.
- Halim, H., & Dinaroe. (2019). The Influence of Money Attitude , Lifestyle , and Personal Values on Purchase Decision of Exclusive Gadgets in Aceh. Asian Journal of Entrepreneurship and Family Business, 3(1), 13–29.
- Handayni, N. T., & Usman, O. (n.d.). THE EFFECT OF ONLINE CUSTOMER REVIEW, INFLUENCER MARKETING, QUALITY WEBSITE ON PURCHASE DECISIONS ONLINE ON ONLINE MARKETPLACE SHOPEE. 1, 1–29.
- Handika, M. F. D., & Sudaryanti, D. (2018). Analisis Faktor-Faktor Yang Mempengaruhi Niat Mahasiswa Melakukan Tindakan Whistleblowing. Jurnal Ilmiah Bisnis Dan Ekonomi Asia, 11(1), 56–63. https://doi.org/10.32812/jibeka.v11i1.33
- Hariyanti, N. T., & Wirapraja, A. (2018). Pengaruh Influencer Marketing Sebagai Strategi Pemasaran Digital Era Moderen (Sebuah Studi Literatur). Jurnal Eksekutif, 15(1), 133–146.
- Hodijah, C., Juliana, A., Intan, M., Solihah, R., & Maria, S. (2020). The Role of Influencer Marketing to Improve Organizational Performance and its Impact on Purchasing Decisions. 4380–4390.
- Ievansyah, I., & Sadono, T. P. (2018). Personal Branding Dalam Komunikasi Selebritis (Studi Kasus Personal Branding Alumni Abang None Jakarta Di Media Sosial “Instagramâ€). Bricolage : Jurnal Magister Ilmu Komunikasi, 4(02), 149.
- https://doi.org/10.30813/bricolage.v4i02.1658
- Kamil, N. A. I., & Albert, A. (2020). The effect of e-wom and brand image towards Sushi Masa consumer purchasing decision. Journal of Social Studies (JSS), 16(1), 19–34. https://doi.org/10.21831/jss.v16i1.31020
- Kapucu, H. (2018). Current Debates in Business Studies (Vol. 1, Issue January). https://www.researchgate.net/publication/338889847
- Kurniawati, D. A., & Savitri, H. (2020). Awareness level analysis of Indonesian consumers toward halal products. Journal of Islamic Marketing, 11(2), 531–546. https://doi.org/10.1108/JIMA-10-2017-0104
- Latief, F., & Ayustira, N. (2020). Pengaruh Online Costumer Review dan Customer Rating terhadap Keputusan Pembelian Produk Kosmetik di Sociolla. Jurnal Mirai Managemnt, 6(1), 139–154. https://journal.stieamkop.ac.id/index.php/mirai
- Muslichah, M., Abdullah, R., & Abdul Razak, L. (2020). The effect of halal foods awareness on purchase decision with religiosity as a moderating variable: A study among university students in Brunei Darussalam. Journal of Islamic Marketing, 11(5), 1091–1104. https://doi.org/10.1108/JIMA-09-2017-0102
- Nguyen, N., Tran, T.-T., & Vo, M.-P. (2020). The Effect of Lifestyle , Brand Image and Personalities on Smartphone Purchase Decision of Consumers in Hochiminh City. International Journal of Innovative Science and Research Technology, 5(3), 481–492.
- Niezgoda, A., & Kowalska, K. (2020). Sharing economy and lifestyle changes, as exemplified by the tourism market. Sustainability (Switzerland), 12(13), 1422–1423. https://doi.org/10.3390/su12135351
- Nugraha, A. K. N. A., Silintowe, Y. B. R., & Paramita, E. L. (2022). Lifestyle Segmentation: Mobile Phone Purchase Vis-À-Vis Consumption Decision. Business: Theory and Practice, 23(1), 14–25. https://doi.org/10.3846/btp.2022.13687
- Nurfajrina, A., Handayani, T., & Sari, L. P. (2021). The Effect of Halal Awareness and Lifestyle on The Purchase Decision of Japanese Food in Jakarta. Journal of Islamic Economics and Social Science (JIESS), 2(2), 66. https://doi.org/10.22441/jiess.2021.v2i2.001
- Nurhandayani, A., Syarief, R., Syarief, R., & Najib, M. (2019). The Impact of Social Media Influencer and Brand Images to Purchase Intention. Universitas Brawijaya Journal of Applied Management (JAM), 17(4), 650–661. http://dx.
- Nurhasanah, Mahliza, F., Nugroho, L., & Putra, Y. M. (2021). The Effect of E-WOM, Brand Trust, and Brand Ambassador on Purchase Decisions at Tokopedia Online Shopping Site. IOP Conference Series: Materials Science and Engineering, 1071(1), 012017. https://doi.org/10.1088/1757-899x/1071/1/012017
- Oktaniar, F., Listyaningsih, E., & Purwanto, B. (2020). The Effect of Halal Labeling , Advertisement Creativity and Lifestyle on Purchase Decisions of Wardah Products ( Case Study of Students of Universitas Malahayati ). 2020, 692–700. https://doi.org/10.18502/kss.v4i14.7926
- Purba, F. R., & Paramita, E. L. (2021). The Influence of eWOM and Customer Satisfaction on Purchasing Decisions. 5(4).
- Rahman, R. A., Zahari, M. S. M., Hanafiah, M. H., & Mamat, M. N. (2022). The influence of knowledge on wholesomeness, labelling and trust toward Muslim consumers purchase behaviour of Syubhah semi-processed food products. Journal of Islamic Marketing, 13(10), 2009–2027. https://doi.org/10.1108/JIMA-05-2020-0133
- Rarick, C., Falk, G., Barczyk, C., & Feldman, L. (2012). Marketing to muslims: The growing importance of halal products. Journal of the International Academy for Case Studies, 18(1), 81–86.
- Saputra, A. A., & Jaharuddin. (2022). Pengaruh Sertifikasi Halal , Kesadaran Halal , Dan Celebrity Endorse Terhadap Keputusan Pembelian Produk Zoya ( Studi Kasus Mahasiswa FEB UMJ ). 8(02), 1840–1847.
- Sarah, S., Lubis, P. H., & Nizam, A. (2021). The Effect of Brand Image, Lifestyle, and Price on Buying Decision Online Transportation Service With Purchase Intention As A Mediation: Study on GOJEK Customers in Banda Aceh City. International Journal of Business Management and Economic Review, 4(02), 43–54.
- Sari, C. R., & Hidayat, A. M. (2021). PENGARUH INFLUENCER MARKETING DAN KUALITAS PRODUK TERHADAP UNIVERSITAS TELKOM THE INFLUENCE OF INFLUENCER MARKETING AND PRODUCT QUALITY ON PURCHASING DECISIONS AT UNIQLO. E-Proceeding of Management, 8(2), 1361–1368.
- Septi, I., Kartika, B., Jaswir, I., & Jamaludin, M. A. (2020). Underlying the Dimension of Knowledge Factors in Purchasing Halal Product Among Muslim Consumers. Malaysian Journal of Social Sciences and Humanities (MJSSH), 5(4), 34–40. https://doi.org/10.47405/mjssh.v5i4.387
- Solomon, M. R. (2019). Consumer Behavior: Buying, Having, Being (13th ed). Pearson.
- Tarigan, E. D. S., Sabrina, H., & Syahputri, Y. (2020). The Influence of Lifestyle and Sales Promotion on Online Purchase Decisions for Home-Cooked Culinary during COVI ... The Influence of Lifestyle and Sales Promotion on Online Purchase Decisions for Home-Cooked Culinary during COVID-19 in Medan City ,. International Journal of Research and Review, 7(10).
- Tjiptono, F., & Diana, A. (2020). Strategi Pemasaran: Prinsip dan Penerapan (Edisi 1). ANDI.
- Usman, H., Chairy, C., & Projo, N. W. K. (2022). Impact of Muslim decision-making style and religiosity on intention to purchasing certified halal food. Journal of Islamic Marketing, 13(11), 2268–2289. https://doi.org/10.1108/JIMA-01-2021-0027
- Wahyuni, T., & Zuhritah, A. (2020). Perilaku Konsumen Terhadap Keputusan Pembelian Produk. Agriscience, I(I), 232–243.
- Wannasupchue, W., Mohamad, S. F., Ishak, F. A. C., & Ungku Zainal Abidin, U. F. (2023). Challenges to obtain halal certification among restaurants in northeast Thailand. Journal of Islamic Marketing, 14(2), 607–621. https://doi.org/10.1108/JIMA-04-2021-0124
- Wilson, J. (2012). Looking at Islamic marketing, branding and Muslim consumer behaviour beyond the 7P’s: The call for supportive course content and more P’s please. Journal of Islamic Marketing, 3(3), 212–216. https://doi.org/10.1108/17590831211259718
- Wiraandryana, I. M. J., & Ardani, I. G. A. K. S. (2021). The Role of Trust Mediates Effect of E-WOM on Consumer Purchase Decisions. American Journal of Humanities and Social Sciences Research, 5, 408–415. www.ajhssr.com
- Woods, S., Woods, S., Advisor, F., Childers, C., & Ph, D. (2016). TRACE : Tennessee Research and Creative # Sponsored : The Emergence of Influencer Marketing # Sponsored : The Emergence of Influencer Marketing. University of Tennessee, Knoxville. https://trace.tennessee.edu/cgi/viewcontent.cgi?article=3010&context=utk_chanhonoproj#:~:text=A joint research study found,advertising annually (Kirkpatrick 2016).