Role quality of Work Lifework-Family Conflict to organizational Commitment in Improving Employee Performance at Zainul Arifin Class Iv Hospital Bengkulu
Abstract
The research questions are: (1) how does Quality of Work Life affect Organizational Commitment? (2) how does Quality of Work Life affect employee performance? (3) how does Work-Family Conflict affect Organizational Commitment? (4) how does Work-Family Conflict affect employee performance? (5) how does Organizational Commitment affect employee performance? The research method used a quantitative approach, and this type of research is explanatory. The study population was all permanent employees of Zainul Arifin Hospital IV, Bengkulu, with a sample of 104 nurses. Data collection used a questionnaire. Data analysis used Smart PLS-AMOS. The results of the study: (1) Quality of Work Life (QWL) was proven to have a positive and significant effect on Organizational Commitment. This finding indicates that improving QWL through creating a safe and comfortable work environment, providing opportunities for self-development, and supporting work-life balance can strengthen employee commitment to the organization. (2) Work Family Conflict (WFC) has a negative and significant influence on Organizational Commitment. This means that the higher the conflict between work and family demands, the lower the employee's commitment. (3) Quality of work life has a positive and significant influence on employee performance. This means that improving Quality of work life will be able to psychologically encourage an employee to improve performance in a company. (4) Work Family Conflict has a negative and significant influence on Employee Performance. This conflict occurs when work and family demands conflict, which can cause decreased performance due to stress, reduced job satisfaction, and the inability to focus on work tasks. (5) Organizational Commitment was found to have a positive and significant influence on Employee Performance. Employees who have high commitment tend to show stronger motivation, a willingness to achieve targets, and consistency in providing the best performance.
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