MODEL PENINGKATAN OCB MELALUI SERVANT LEADERSHIP DAN KEPUASAN KERJA

Abstract

ABCTRACT
The purpose of this research is to know and analyze model of OCB improvement throught
servant leadership and job satisfaction. The population in this research is the employees of
PT. Beverly International Pekalongan. The sampling method in this research is used census
method with 40 peoples as a total respondent. The analysis method in this research is used
path analysis. The result of this research shows that: 1) There’s an effect of servant leadership
toward OCB. 2) There’s an effect of servant leadership toward job satisfaction. 3) There’s an
effect of job satisfaction toward OCB. 4) There’s an effect of servant leadership toward OCB
throught job satisfaction.

Keywords: Servant leadership, job satisfaction, Organizational citizenship behavior (OCB