Effectiveness of Online Land Administration in Land Registration Services in Indonesia

Abstract

The purpose of this study is to analyze the obstacles faced by PPAT in managing land online at the BPN office and to determine and analyze the effectiveness of the Online Service System at the BPN in providing land registration services. This study discusses the effectiveness of electronic land registration services at the BPN Office in order to help the general public and PPAT to carry out the electronic land registration process. This study also found that online land registration services play an important role in maintaining social stability through the integration of BPN, PPAT, and the community, and are considered effective because they are in line with the rules and encourage the creation of welfare. This study uses an empirical legal approach to analyze how electronic land registration services are run at the BPN office, what obstacles occur in the service and the assessment of the community and PPAT towards the electronic land registration service. In the analysis using Talcott Parsons' Structural Functionalism theory and using the theory of the workings of William J. Chambliss and Robert B. Seidman's law. The type of data used in this study is primary data obtained from observation and interviews. The analysis in this study is evaluative the results of the study indicate that the implementation of electronic land registration services at the BPN Office has obstacles in the process, these obstacles have the potential to slow down the land registration process. Although there are several obstacles in the process, this does not reduce the effectiveness of electronic land registration services, the general public and PPAT agree that the existence of online land registration services can reduce queues at the BPN Office.