The Influence of Work Environment on Employee Performance at Bank Indonesia, Papua Province Representative (with Achievement Ability as an Intervening Variable)
Abstrak
This study aims to analyze and prove the influence of the Work Environment on Employee Performance with Achievement Ability as an intervening variable at the Bank Indonesia Representative Office in Papua Province. Geographical challenges in Eastern Indonesia require adaptive central bank management, where optimization of the internal office environment is expected to mitigate external constraints and trigger employee achievement motivation to maintain the quality of the agency's work performance. The research method used was descriptive quantitative with a causal-explanatory approach. Data were collected through questionnaires distributed to the entire employee population at the Bank Indonesia Representative Office in Papua Province, with a saturated sample size of 52 respondents. The data analysis technique used Variance-based Structural Equation Modeling (PLS-SEM) through SmartPLS software to test the measurement model (outer model) and structural model (inner model). The results of the hypothesis testing show that: (1) The work environment has a positive and significant direct influence on employee performance ( ; (2) The work environment has a direct positive and significant influence on achievement ability ( ; (3) Achievement Ability has a direct positive and significant influence on Employee Performance ( ; (4) Achievement Ability has been proven to play a significant role as an intervening variable in mediating the influence of the Work Environment on Employee Performance with a mediation coefficient of 0.324 ( The nature of the resulting mediation is partial mediation, which indicates that work environment stimuli can improve performance instantly, but the impact will be accelerated much more strongly if it is successfully internalized into a drive for achievement from within the employee. Practically, the management of the Bank Indonesia Representative Office in Papua Province is recommended to continue strengthening the comfort of the physical-ergonomic layout, updating digital infrastructure, and maintaining a collaborative non-physical work climate. Theoretically, this research enriches the human resource management literature regarding the relevance of McClelland's Achievement Need Motivation Theory conditioned through organizational environmental stimuli in the public sector in a specific region.
Referensi
Journals:
Agbozo, G. K., Owusu, I. S., Hoedoafia, M. A., & Atakorah, Y. B. (2024). Workplace Infrastructure and Employee Productivity: A New Perspective on Ergonomics and Digital Support. Journal of Business and Management Studies, 15(2), 201-218.
Al-Hussaini, S. K., Khan, M. R., & Al-Abadi, H. R. (2021). The role of organizational commitment in reducing employee turnover intention: A meta-analysis in the post-pandemic era. Journal of Management and Sustainability, 11(2), 45-62.
Costinot, A., & Oskooee, S. P. (2023). Measurement of Achievement Capability in Contemporary Organizations. Journal of Applied Business Research, 39(1), 45-59.
Dewi, R., & Trihudiyatmanto, A. (2020). Pengaruh lingkungan kerja terhadap efisiensi kerja pegawai sektor perbankan di Indonesia. Jurnal Administrasi Bisnis, 8(2), 123-136.
Fatari, E., & Firmansyah, B. (2021). Faktor budaya organisasi sebagai moderator pengaruh lingkungan kerja terhadap kinerja pegawai pemerintah. Jurnal Ilmu Administrasi Negara, 9(3), 89-102.
Firli, A., & Kuswinarno, D. (2024). Pengaruh Lingkungan Kerja terhadap Komitmen Organisasional dengan Kepuasan Kerja sebagai Variabel Mediasi pada Instansi Pemerintah. Jurnal Riset Manajemen dan Bisnis (JRMB), 9(1), 45-60.
Handayani, S., Utomo, B., & Lestari, D. (2024). Optimasi kinerja pegawai bank sentral di wilayah terpencil: Pendekatan stimulus lingkungan dan motivasi kerja. Jurnal Manajemen dan Perbankan, 19(2), 145–159.
Hassan, S., Azmi, N., & Rahman, F. (2025). Digital Work Environment and Employee Achievement in Banking Sector: Navigating the 5.0 Era. International Journal of Banking and Finance, 21(1), 77-94.
Kusuma, A. R. (2024). Analisis perilaku kerja agile: Bagaimana lingkungan kerja dan dorongan berprestasi membentuk kinerja pegawai korporat negara. Jurnal Riset Manajemen Bisnis, 9(1), 78–92.
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89. (Referensi Klasik/Master-Theory).
Meyer, J. P., & Allen, N. J. (2022). Commitment in the Modern Workplace: The Impact of Remote and Hybrid Work Environments. Journal of Applied Business Research, 38(2), 45-62.
Nasir, A. (2022). The impact of work environment and supportive culture on employee performance: A study in public sector organizations. Journal of Business and Management Review, 3(4), 312-325.
Nguyen, H., et al. (2022). The impact of emotional intelligence on achievement capability: Evidence from emerging markets. Journal of Asian Business and Economic Studies, 29(1), 12-28.
Nguyen, H., Nguyen, P., & Tra, T. (2022). The impact of emotional intelligence on organizational commitment: Evidence from emerging markets. Journal of Asian Business and Economic Studies, 29(1), 12-28. https://doi.org/10.1108/JABES-01-2022-0005
Nguyen, H., Nguyen, P., & Tra, T. (2022). The impact of emotional intelligence on organizational commitment: Evidence from emerging markets. Journal of Asian Business and Economic Studies, 29(1), 12-28.
Nugroho, A., & Wijaya, M. (2025). The role of achievement motivation in mediating workplace environment on public sector employee performance. International Journal of Public Sector Management, 38(3), 210–225.
Nurhasanah, N., Ramdan, A. M., & Kurniawan, A. (2022). Pengaruh Etika Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan melalui Kepuasan Kerja sebagai Variabel Intervening. Jurnal Manajemen dan Organisasi (JMO), 13(2), 143-156.
Pradhan, R. K., et al. (2023). Aligning Individual and Organizational Values: The Core of Achievement in the Hybrid Work Era. International Journal of Productivity and Performance Management, 72(4), 1102-1120.
Pratama, A. R., & Sitorus, T. (2025). Dinamika Lingkungan Kerja dan Kinerja Pegawai di Wilayah Terdepan, Terluar, dan Tertinggal (3T): Studi pada Instansi Vertikal. Jurnal Manajemen dan Kebijakan Publik, 12(1), 112-128.
Pratama, R. (2023). Analisis pengaruh lingkungan kerja dan kebutuhan berprestasi terhadap efektivitas kinerja aparatur lembaga keuangan negara. Jurnal Ilmiah Administrasi Publik, 29(4), 412–426.
Books:
Al-Hussaini, et al. (2021). Organizational Commitment and Turnover Intention: A Meta-Analysis.
Arikunto, S. (2021). Prosedur Penelitian: Suatu Pendekatan Praktik (Edisi Revisi). Jakarta: Rineka Cipta.
Bank Indonesia. (2024). Laporan Kelembagaan Bank Indonesia 2023: Transformasi Digital dan Organisasi di Wilayah Khusus. Jakarta: Departemen Komunikasi Bank Indonesia.
Bano, S., et al. (2022). Employee Achievement Motivation and Organizational Growth: A Contemporary Perspective. Journal of Management Research, 14(3), 112-128.
BKN RI. (2024). Buku Saku Pengukuran Indeks Profesionalitas dan Prestasi Kerja ASN. Jakarta: Badan Kepegawaian Negara.
Dessler, G. (2023). Human Resource Management (17th ed.). Global Edition. Pearson Education.
Ghani, B., Zada, M., Memon, K. R., Ullah, R., Khattak, A., Han, H., Ariza-Montes, A., & Araya-Castillo, L. (2022). Impact of Employees' Workplace Environment on Employees' Performance: A Multi-Mediation Model. Frontiers in Psychology, 13, 833502.
Ghozali, I. (2024). Structural Equation Modeling: Metode Alternatif dengan Partial Least Square (PLS) (Edisi 6). Semarang: Badan Penerbit Universitas Diponegoro.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3rd ed.). Thousand Oaks, CA: Sage Publications.
Luthans, F., & Doh, J. P. (2021). International Management: Culture, Strategy, and Behavior (11th ed.). New York: McGraw-Hill.
Nguyen, et al. (2022). The Impact of Emotional Intelligence on Organizational Commitment.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2023). Fundamentals of Human Resource Management (10th ed.). McGraw-Hill Education.
Pemerintah Indonesia. (2021). Undang-Undang No. 2 Tahun 2021 tentang Perubahan Kedua atas Undang-Undang No. 21 Tahun 2001 tentang Otonomi Khusus bagi Provinsi Papua. Jakarta.
Pradhan, et al. (2023). Aligning Individual and Organizational Values in the Hybrid Work Era.
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).