Improving Employee Performance Through Work Stress and Workload with Social Support as a Moderating Variable at the Regional Secretariat of South Tangerang City
Abstrak
Work stress within the State Civil Apparatus (ASN) environment has become a serious concern in various countries, including Indonesia. ASN plays a crucial role in running the government and providing optimal public services to the community. High job demands, significant responsibilities, and complex workloads make them vulnerable to stress at work. If not managed properly, work stress can impact various aspects of employee life, from mental and physical health to decreased work productivity. This study used a quantitative research method with a case study approach. According to Sugiyono (2013), quantitative research is a research method used to examine a specific population or sample using quantitative data collection techniques and analyzed statistically. Workload has a negative and significant effect on Employee Performance at the Regional Secretariat of South Tangerang City. Social Support moderates the effect of Work Stress on Employee Performance at the Regional Secretariat of South Tangerang City. Social Support does not moderate the effect of Workload on Employee Performance at the Regional Secretariat of South Tangerang City.Referensi
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