I. H. Sulistyaningrum, K. Wirastuti, A. Santoso, and M. M. Afif M., “Performance Appraisal in Pharmacy Department Sultan Agung Islamic Hospital by Balanced Scorecard Approach on Internal Business Perspectives”, Sains Med J Ked Kes, vol. 7, no. 1, pp. 21–24, Jun. 2016, doi: 10.30659/sainsmed.v7i1.1167.