Sulistyaningrum, I.H., Satibi, S. and Andayani, T.M. (2013) “Customers Perspective in Performance Assessment of Pharmacy Instillation of RSUD X with Balanced Scorecard”, Sains Medika: Jurnal Kedokteran dan Kesehatan, 5(2), pp. 90–93. doi:10.30659/sainsmed.v5i2.346.