EVALUATION OF THE QUALITY OF PHYSICAL ASSETS BATU MAHPAR GEOPARK RECREATION PARK IN TASIKMALAYA DISTRICT

Batu Mahpar Geopark Recreational Park has tourist attractions. There are a number of indications of problems related to the quality of physical assets, including the difficulty of finding public transportation, car parks, information centers, visitor needs and souvenir kiosks, there are ten photo spots that are damaged, rubbish bins are not separated based on the type of rubbish, ablution places between men and women are not separated, there are footpaths covered with wild plants, and the cell phone signal is less stable. Based on these indications, it is necessary to conduct a study that aims to evaluate the quality of Batu Mahpar's physical assets including the availability and condition of assets which consist of four dimensions: tourist attractions, accessibility, supporting facilities, and infrastructure. This study uses descriptive methods with rational quantitative approaches. Data collection techniques used are observation, interview, and questionnaire. The results show that the dimensions of tourist attractions, supporting facilities and infrastructure are of good quality, while the accessibility dimension is of sufficient quality. The average value of the physical assets quality resulting from the four dimensions is 64.66%. This means that the physical assets of Batu Mahpar are of sufficient quality. The sugestion of this research is establis the strategies for improving physical assets of Batu Mahpar qualities.


INTRODUCTION
Physical assets have an important function to serve business or organizational functions.Asset management in an organization can create a balance between performance, risk and asset-related costs to achieve optimal solutions (Hastings, 2010).This statement is reinforced by the opinion that there are two types of physical assets that must be managed effectively and efficiently and are related to the tourism sector, namely facilities and infrastructure (Campbell et al., 2011;Marzuki et al., 2017).
The tourism sector is very important for Indonesia because it can stimulate economic activity and create jobs (Siregar et al., 2019).Indonesia is very likely to become one of the attractive tourist destinations to be visited by local and foreign tourists because it has various potentials, wealth and diversity of types of tourism (Putri & Andriana, 2021).The completeness and quality of the facilities as well as the neat arrangement of the place in a tourist attraction can reflect that the management has been running optimally (Siregar et al., 2019).Tourism objects that are well managed will be a source of income for the region, both from taxes and fees (Firdaus, 2019).One area that has a lot of potential natural resources to be developed as a tourist attraction is Tasikmalaya Regency (Saputra et al., 2019).
Tasikmalaya Regency has dozens of tourist destinations, some of which have not been optimally developed and managed due to a lack of observers specifically for these tourist destinations (Saputra et al., 2019).Based on data from the Tasikmalaya Regency Tourism Office in 2019, the number of tourists visiting Tasikmalaya Regency reached 1,449,314 people, an increase of 2.07 percent compared to 2017.Of the total visits, 4.22 percent of them (61,161 people) visited Batu Mahpar Geopark Recreational Park.Although there are always opportunities to increase the number of visits from year to year, the quality of tourism facilities and infrastructure still needs to be considered to encourage tourist satisfaction in visiting these attractions (Isa, 2020;Marzuki et al., 2017).
Batu Mahpar Geopark Recreation Park, hereinafter referred to as Batu Mahpar, is one of the natural tourism types of geotourism.Its main attractions are expanses of exotic rocks, a river flowing for approximately 400 meters, and five waterfalls including Manawah Waterfall, Niagara Sunda Waterfall, Crown Waterfall, Cena Waterfall and Kahuripan Waterfall.In addition, Batu Mahpar also has campsite facilities, educational facilities which include a mini zoo, outbound rides, museums and tourist interpretation boards, and recreational facilities which include an outdoor swimming pool and photo spots (Athea et al., 2018).Basically, the Batu Mahpar tourist attraction uses an earth park (geopark) approach because it includes three types of diversity that exist in geoparks , which include: geological Jurnal Planologi Vol. 20 No. 2, Oktober 2023 Available : http://jurnal.unissula.ac.id/index.php/psaKoernia   Based on the results of preliminary observations on Batu Mahpar, there are several indications of problems related to the physical assets of tourism.The first indication is that it is difficult to find public transportation that passes Batu Mahpar and a special car parking area.In addition, the guardrail has not completely demarcated the camping area.
The next indication of the problem is that there is a swimming pool that is leaking.
Then, the conditions of the crocodile cages and outbound rides are not well maintained because there are several wild plants in the attraction area.In addition, there are ten photo spots that are damaged, it is difficult to find a special building for the visitor information center, and there are trash and sand containers that are not closed.
Furthermore, Batu Mahpar only has one place to eat.Stalls for visitor needs and souvenir stalls are hard to find in Batu Mahpar.Throughout the observation activities, it was seen that the trash cans in Batu Mahpar were not separated based on the type of waste.In addition, the place of ablution between men and women is not separated.
Another indication of the problem is that the cell phone signal has an unstable quality, especially in the waterfall area.Spot the sloping path has no handrails and part of the path is covered by weeds.In addition, there are two toilets in the waterfall area which are dirty and temporarily unusable because there is no water supply to the two toilets.
Research related to the physical assets of natural tourism has been carried out by many researchers before, three of them: Based on the explanation of problem indications and three previous studies, it is necessary to conduct research on the quality of physical assets in a tourist attraction.This study aims to evaluate the physical assets of the Batu Mahpar Geopark Recreation Park which consists of four dimensions including: tourist attractions, accessibility, supporting facilities, and infrastructure based on the results of observations, interviews, and visitor questionnaires (Ginting & Sasmita, 2018;Gu et al. , 2022;Marzuki et al., 2017).

METHODOLOGY
The object of research is the quality of physical assets with the unit of analysis namely  This research uses descriptive methods with rational quantitative approaches.Data collection techniques consist of observation, interviews, and questionnaires (Sugiyono, 2013).
First, namely systematic observation preceded by preliminary observation to find out indications of problems with the quality of Batu Mahpar's physical assets.Then, when collecting data, observation activities are completed with a checklist of the availability and condition of Batu Mahpar's physical assets (Hardani et al., 2020).Second, the interview was conducted in a structured manner with an operational manager for Batu Mahpar as the interviewee with the aim of asking about Batu Mahpar's profile and the quality of its physical assets based on four research dimensions (Hardani et al., 2020).Thirdly, the questionnaire was conducted only to find out visitors' perceptions regarding the quality of Batu Mahpar's physical assets.Questionnaires in the form of a Google form were distributed to tourists aged 17 years and over who are currently or have visited Batu Mahpar at least once in the 2017-2022 period (Sugiyono, 2013).
Sampling technique used is nonprobability sampling with accidental sampling (Sugiyono, 2013).The study used a sample size of 71 samples and was said to be feasible for processing because it exceeded the minimum sample size of 30 samples (Roscoe in Sugiyono, 2013).
The evaluation method is carried out by comparing the physical asset quality standards according to regulations and the existing conditions of physical asset quality in the Batu Mahpar geopark tourist park.These standards are taken based on the following regulations: 1.In order to find out customer opinions regarding the quality of physical assets, a customer survey was conducted.The survey results were analyzed using mean descriptive statistics to determine whether the quality condition was good, fair or poor.This condition The following categories of interpretation of the quality of Batu Mahpar's physical assets are presented in Table 1.Second, the quantitative data analysis technique uses the average descriptive statistical method (mean) from the data from the questionnaire so that visitors' perceptions about the quality of Batu Mahpar's physical assets are known.Previously, the data from the questionnaire were tested for validity and reliability to measure the validity and reliability of the data (Setiaman, 2020).After that, the data was measured and evaluated using a Likert scale (Sugiyono, 2013).The scale consists of five scale ranges including: scale 1 (strongly disagree), scale 2 (disagree), scale 3 (undecided), scale 4 (agree), and scale 5 (strongly agree).
The results of the questionnaire are in the form of visitor perceptions regarding the quality of Batu Mahpar's physical assets which consist of five interpretation categories, as presented in Table 2. Agree/Okay 4.20 -5.00 Strongly agree/Very good Source: Adaptation of Sugiyono, 2013 All items of questionnaire questions regarding the evaluation of the quality of Batu Mahpar's physical assets are in the form of statements with a total of 12 items.All of these statements represent the four dimensions of Batu Mahpar's physical asset quality.
Evaluation of the quality of tourism physical assets is a series of activities to measure the achievements achieved by tourism facility and infrastructure assets related to their characteristics which can be reviewed based on certain standard dimensions and/or references (Hastings, 2010;Isa, 2020;Kotler in Kusuma & Utomo, 2020;Marzuki et al., 2017;Sugiama, 2013).Facilities and infrastructure contribute to influencing the satisfaction of visiting tourists so it is advisable to evaluate their quality in order to improve the tourist experience (Cheng et al., 2022).
In addition to using several theories as its foundation, this research also uses several normative foundations in the form of applicable and relevant laws and regulations of the Republic of Indonesia.The normative basis is used to find out and complete the definitions, provisions and standards for tourism facilities that have not been covered in the theoretical basis.

RESULTS AND DISCUSSION
The research results consist of three main discussions including: the results of the validity and reliability tests of the questionnaire, the results of evaluating the quality of physical assets based on the dimensions of tourist attractions, accessibility, supporting facilities, and infrastructure, and the results of evaluating the quality of Batu Mahpar's physical assets which are further explained as follows.
This research combines and integrates three diversity of a geopark in one tourist object, which includes geodiversity (Ginting & Sasmita, 2018;Marzuki et al., 2017), biodiversity (Gu et al., 2022;Marzuki et al., 2017) and cultural diversity (Ginting & Sasmita, 2018;Gu et al., 2022).The research in Batu Mahpar evaluates the quality of physical assets which indirectly contain these three elements of diversity, including geodiversity contained in the indicator of physical quality of scenery and quality of educational facilities (museum), biodiversity contained in the indicator of quality of educational facilities (mini zoo), and cultural diversity contained in the indicator of quality of educational facilities (museum and interpretation boards).

Questionnaire Validity and Reliability Test Results
Test the validity of the research using the Pearson Product Moment test tool (Setiaman, 2020) .Based on the test results, all question items produced an r-count value of more than 0.197 and a significance level of less than five percent (5%) and a Cronbach Alpha value of 0.939, so that the questionnaire was declared valid and had a perfect level of reliability (Setiaman, 2020;Sugiama, 2008).

Results of Evaluation of the Quality of Tourist Attractions
Tourist attractions are physical assets that are features of tourist objects (Soemitro & Suprayitno, 2018) indicators including: the physical quality of the scenery, campsites, educational facilities and recreational facilities (Gu et al., 2022;Marzuki et al., 2017).The assessment of the evaluation results uses the equation formula (1).The following results of the evaluation of indicators on the dimensions of tourist attractions are presented in Table 3.  Arizal & Nugroho, 2022;Bagri & Kala, 2015;Camilleri, 2018;Cavnar et al., 2004;Dardanila et al., 2021;Gu et al., 2022;Hermawan et al., 2018 Panghastuti, 2016;Pop & Borza, 2014;Pratiwi et al., 2021;Tarigan et al., 2020 There are two indicators in Table 3 which are supported by data from the questionnaire results, namely educational facilities, and recreational facilities.The following are presented in Table 4. Based on Table 4, there are two statements related to educational facilities (i.e., interpretation boards) and one statement related to recreational facilities (namely photo spots).
Statements 1 and 2 produce a mean value of 3.61 and 4.03, respectively.That is, the average visitor considers that the interpretation board has attractive visual graphics and the educational content presented adds to their insight.Meanwhile, statement 3 produces a mean value of 3.83.That is, the average visitor considers that the photo spot attractions at Batu Mahpar are of good quality and attract their attention.Based on Table 5, it is known that the average quality of physical assets in the dimensions of tourist attractions is 68.50 percent with the interpretation of "good".That is, the dimensions of the tourist attraction dimensions of the Batu Mahpar Geopark Recreation Park are good and adequate standard.

Results of Accessibility Quality Evaluation
Accessibility is everything whose availability is related to the costs incurred by tourists as well as the speed and convenience that tourists get (Pantiyasa et al., 2018).Accessibility refers to the level of ease and difficulty in moving from one place to another (Gu et al., 2022).
Evaluation of the quality of accessibility is carried out on four indicators which include: road transportation networks, parking lots, signs, and information centers (Ginting & Sasmita, 2018;Gu et al., 2022).The assessment of the evaluation results uses the equation formula (1).

Evaluation of The Quality of Physical Assets Batu Mahpar Geopark Recreation Park…
There are two indicators in Table 6 which are supported by data from the questionnaire results, namely the signboard and the information center.The following data is presented in Table 7.Based on Table 7, there is one statement each for indicator boards and information centers.Statement 1 regarding the signage produces a mean value of 3.72.That is, the average visitor thinks that the signboard is easy to find at Batu Mahpar.Meanwhile, statement 2 regarding the information center produces a mean value of 4.30.That is, the average visitor strongly agrees that a special building for a visitor information center should be available at Batu Mahpar.
The assessment of the four indicators in Table 6 uses the formula in equation ( 2) and produces the mean value of the accessibility dimension.The following is an assessment of the quality dimensions of the accessibility of the Batu Mahpar Geopark Recreation Park presented in Table 8.Based on Table 8, it is known that the average quality of physical assets in the accessibility dimension is 53.33 percent with the interpretation of "enough".This means that the accessibility dimensions of the Batu Mahpar Geopark Recreation Park have sufficient quality.

Results of Quality Evaluation of Supporting Facilities
Supporting facilities are facilities that can make tourists visiting these attractions feel comfortable (Ginting & Sasmita, 2018) carried out on seven indicators including: places to eat, shopping facilities, seats, toilets, trash cans, hygiene and safety facilities, and places of worship (Ginting & Sasmita, 2018;Gu et al., 2022;Marzuki et al., 2017).The assessment of the evaluation results uses the equation formula (1).The following results of the evaluation of indicators on the dimensions of supporting facilities are presented in Table 9.

Available
The ablution places for men and women are separated Not separated Source: Ayu & Indrawati, 2020;Camilleri, 2018;Cavnar et al., 2004;Ginting & Sasmita, 2018; Regulation of the Minister of Tourism of the Republic of Indonesia Number 3 of 2018; Meo & Suryawan, 2018;et al., 2020;Pop & Borza, 2014;Ramyar et al., 2020;Rozy & Koswara, 2017 There are four indicators in Table 9 which are supported by data from the questionnaire results, namely shopping facilities, seating, hygiene and security facilities, and places of worship.The following data is presented in Table 10.Based on Table 10, there are five statements related to indicators on the dimensions of supporting facilities.Statements 1 and 2 regarding shopping facilities yield mean values of 3.41 and 3.79, respectively.This means that, on average, visitors agree that shopping facilities in the form of visitor needs kiosks and souvenir kiosks need to be available at Batu Mahpar.
Then, statement 3 produces a mean value of 3.56.That is, the average visitor considers that the gazebo /seating at Batu Mahpar is comfortable to use.Furthermore, statement 4 produces a mean value of 3.96.This means that the average visitor agrees that an APAR should be available at Batu Mahpar.Lastly, statement 5 produces a mean value of 4.42.This means that the average visitor strongly agrees that places for ablution for men and women need to be made separately.Based on Table 11, it is known that the average quality of physical assets in the dimensions of supporting facilities is 67.01 percent with the interpretation of "good".That is, the quality dimensions of the supporting facilities for the Batu Mahpar Geopark Recreation Park are good and adequate according to standards.

Infrastructure Quality Evaluation Results
Infrastructure is all the facilities that enable economic processes to run smoothly so as to make it easier for humans to meet their needs.Infrastructure that supports a tourist attraction will be an added value in addition to the superior natural potential that exists in the tourist attraction (Siregar et al., 2019).Infrastructure quality evaluation is carried out on four indicators including: roads, water networks, electricity networks and telecommunications networks (Isa, 2020;Marzuki et al., 2017).The assessment of the evaluation results uses the equation formula (1).The following results of the evaluation of indicators on the infrastructure dimension are presented in Table 12.Hasrianti & Nurasia, 2016;Jesus, 2020;Marzuki et al., 2017;Matulessy et al., 2020;Rieuwpassa et al., 2015;Rozy & Koswara, 2017 Available : http://jurnal.unissula.ac.id/index.phpEvaluation of the quality of physical assets based on observation and interview techniques which were subsequently quantified showed the result that the quality of Batu Mahpar's physical assets was sufficient according to standards.
For the four indicators on the dimensions of tourist attractions, they are as follows: physical scenery is available and of good quality, campsites are available and of sufficient quality, educational facilities are available and of good quality, and recreational facilities are available and of sufficient quality.
For the four indicators on the accessibility dimension, they are as follows: the road transportation network has sufficient quality, parking lots are available, and the quality is sufficient, signs are available, and the quality is good, and the information center building is not yet available, so the quality is sufficient.
For the seven indicators on the dimensions of supporting facilities, namely as follows: places to eat are available and of good quality, shopping facilities are not yet available so the quality is not good, seats are available and the quality is good, toilets are available and the quality is good, trash cans are available and of good quality, hygiene and security facilities are not yet fully available, but the quality is good, and places of worship are available and of good quality.
The four indicators on the infrastructure dimension are as follows: roads and footpaths are available and of sufficient quality, water networks are available and of good quality, electricity networks are available and of good quality, and telecommunications networks are available and of good quality.
Based on the conclusions above, there are two suggestions put forward, including: 1.
Preferably sixteen indicators of physical assets which include: campsites, educational facilities, recreational facilities, road transportation network, parking lots, signs, information centers, places to eat, shopping facilities, toilets, trash cans, hygiene and security facilities, places of worship, roads, water networks, and telecommunication networks to improve their quality to be even better so that all of them can be adequate according to standards.

2.
The quality of physical Batu Mahpar tourism facilities can be improved even better through the development of facilities.Based on the diversity of types of attractions it has, the development of these facilities should apply relevant concepts, two alternatives of which are the geopark concept and the geotourism concept.Find out the strategies through the further research for improving physical assets of Batu Mahpar qualities.
Purwihartuti, Lutfi D, Tiafahmi A,Hennidah K & Alexandre Desousa G | 174 Evaluation of The Quality of Physical Assets Batu Mahpar Geopark Recreation Park… diversity, biodiversity, and cultural diversity (Regulation of the President of the Republic of Indonesia Number 9 of 2019).The following is a photo documentation of Batu Mahpar Geopark Recreation Park, which can be seen in Figure 1.

Figure 2 .
Figure 2. Location of Batu Mahpar as Research Analysis UnitSource: Google Earth, 2022 becomes input for managers to improve the quality of the physical assets of Batu Mahpar Tourist Park.The results of evaluating the quality of physical assets are quantified by calculating the percentage of quality indicators, dimensions, and research variables using the formula Gidlow et al. (2012) as follows: and tourism auxiliary facilities) in Silalahi Village, Toba Caldera Geopark based on the concept of geotourism; and Gu et al. (2022) examined the evaluation of natural tourism attractiveness (including tourist attractions, accessibility, development conditions, and complementary services) in a biosphere reserve.State of the art in this research is that the evaluation is carried out specifically on the quality of physical assets of geotourism objects and uses four dimensions of physical assets obtained from the results of collaboration between Ginting & Sasmita's research (supporting facilities dimension), Gu et al. (accessibility dimension), and Marzuki et al. (tourist attraction and infrastructure dimension).This is the first research in Batu Mahpar that specifically discusses the evaluation of the quality of physical assets only.In addition, this research also indirectly discusses three types of diversity in Batu Mahpar based on the geopark approach Marzuki et al. (2017) examined the relationship between natural tourism attributes (including physical, environmental, main facilities, supporting facilities, and infrastructure) and tourist satisfaction at 12 natural attractions; Ginting & Sasmita (2018) researched the development of tourism facilities (including accommodation, Jurnal Planologi Vol.20 No. 2, Oktober 2023 Available : http://jurnal.unissula.ac.id/index.php/psaKoerniaPurwihartuti, Lutfi D, Tiafahmi A,Hennidah K & Alexandre Desousa G | 175 Evaluation of The Quality of Physical Assets Batu Mahpar Geopark Recreation Park… supporting facilities, including geodiversity, biodiversity, and cultural diversity described in the evaluation of the dimensions of tourist attractions (Regulation of the President of the Republic of Indonesia Number 9 of 2019).Another is that there is a quantification process of observation and interview results so that evaluation results are obtained in the form of percentages and interpretations of the quality of Batu Mahpar's physical assets.

Table 2 .
Category Interpretation of Visitors' Perceptions of the Quality of Physical Assets . Third, supporting facilities consist of seven indicators including: places to eat, Available : http://jurnal.unissula.ac.id/index.php/psaKoernia Purwihartuti, Lutfi D, Tiafahmi A,Hennidah K & Alexandre Desousa G | 179 Evaluation of The Quality of Physical Assets Batu Mahpar Geopark Recreation Park…

Table 3 .
Results of Evaluation of Indicators on the Dimensions of Tourist Attractions : http://jurnal.unissula.ac.id/index.php/psaKoernia Purwihartuti, Lutfi D, Tiafahmi A,Hennidah K & Alexandre Desousa G | 182 Evaluation of The Quality of Physical Assets Batu Mahpar Geopark Recreation Park… Available : http://jurnal.unissula.ac.id/index.php/psaKoernia Purwihartuti, Lutfi D, Tiafahmi A,Hennidah K & Alexandre Desousa G | 181 Evaluation of The Quality of Physical Assets Batu Mahpar Geopark Recreation Park… Available ; Regulation of the Minister of Health of the Republic of Indonesia Number 32 of 2017; Regulation of the Minister of Tourism of the Republic of Indonesia Number 3 of 2018;

Table 4 .
Results of the Visitor Questionnaire related to Indicators on the Dimensions of Tourist Attractions

Table 5 .
Quality Dimensions of Tourist Attractions

Table 6 .
Evaluation Results of Indicators on the Accessibility Dimension

Table 7 .
Visitor Questionnaire Results related to Indicators on the Accessibility Dimension

Table 10 .
Visitor Questionnaire Results related to Indicators on Supporting Facilities Table 9 uses the formula in equation (2) and produces the mean value of the dimensions of the supporting facilities.The following is an assessment of the quality dimensions of supporting facilities for the Batu Mahpar Geopark Recreation Park presented in Table11.

Table 11 .
Dimensional Quality of Supporting Facilities

Table 12 .
Results of Evaluation of Indicators on the Infrastructure Dimension : http://jurnal.unissula.ac.id/index.php/psaKoernia Purwihartuti, Lutfi D, Tiafahmi A,Hennidah K & Alexandre Desousa G | 190 Evaluation of The Quality of Physical Assets Batu Mahpar Geopark Recreation Park… Cavnar et al., 2004; Regulation of the Government of Republic of Indonesia Number 34 of 2006; Regulation of the Director General of Forest Protection and Nature Conservation Number: P. 02/IV-SET/2012; Regulation of the Minister of Health of the Republic of Indonesia Number 32 of 2017; Regulation of the Minister of Tourism of the Republic of Indonesia Number 3 of 2018; Available /psa Koernia Purwihartuti, Lutfi D, Tiafahmi A,Hennidah K & Alexandre Desousa G | 193 Evaluation of The Quality of Physical Assets Batu Mahpar Geopark Recreation Park…