Evaluation Of A Web-Based Teledentistry Application As An Assessment And Follow-Up For Oral And Maxillofacial Surgery Patients Using The Sus (System Usability Scale) Method

Authors

DOI:

https://doi.org/10.30659/medali.8.1.46-53

Keywords:

teledentistry, usability, SUS, web-based application, oral surgery, follow-up, user evaluation

Abstract

Background: Teledentistry is an innovation in web-based dental health services that enables dentists and patients to communicate remotely without direct contact. This application plays an essential role in the assessment and follow-up of oral and maxillofacial surgery patients. This study aimed to evaluate the usability level of a web-based teledentistry application using the System Usability Scale (SUS) method.

Method: This study was a descriptive observational research with a non-experimental case study approach. Data were obtained using a SUS questionnaire consisting of 10 Likert-scale questions assessing three main aspects: effectiveness, efficiency, and user satisfaction toward the RamahCLP web application.

Result: The results showed that the web-based teledentistry application achieved a good usability score, categorized as “acceptable,” indicating that users could easily understand and operate the application for assessment and follow-up needs.

Conclusion: It can be concluded that the RamahCLP web-based application has good usability and has the potential to effectively support teledentistry services.

Author Biographies

  • Dhiya Afiyah Iskandar, Undergraduate Progam
    Faculty of Dentistry, Universitas Islam Sultan Agung, Semarang
  • Moh Husnun Niam, Dapartement of Community dentistry
    Dapartement of Community dentistry, Faculty of Dentistry, Universitas Islam Sultan Agung, Semarang

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Published

2026-02-25

Issue

Vol. 8 No. 1 (2026): Media Dental Intelektual February 2026

Section

Articles

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