THE SELLER’S LIABILITY DUE HIDDEN DEFECTIVE PRODUCTS IN THE ONLINE SELLING AND BUYING TRANSACTION BASE ON UUPK

Imam Sujono, Yovita Arie Mangesti, Slamet Suhartono

Abstract


The seller offers goods with online media by relying on the description of the goods in the form of videos or photos so that consumers cannot directly check the goods to be purchased. This article analyzes the seller's liability due to hidden defects in online buying and selling transactions. This study uses a normative juridical approach. Results of the study show that hidden defective products sold by sellers in online transactions are the absolute responsibility of the seller as regulated in Article 19 of the UUPK, as well as the provisions of Articles 1365 and 1865 of the Civil Code, namely the seller is responsible for the goods sold. However, this responsibility must be proven that the seller did make a mistake, and the result of the mistake has been detrimental to the consumer. Besides the obligation of consumers to be careful, consumers also need to get protection.


Keywords


Seller Liability; Defective Products; Online Transactions

Full Text:

PDF

References


Journals :

Alifin, Lalu Sultan, Zainal Asikin, and Kurniawan Kurniawan. “KEDUDUKAN HUKUM BADAN PENYELESAIAN SENGKETA KONSUMEN (BPSK) DALAM SISTEM PERADILAN DI INDONESIA.†MEDIA BINA ILMIAH 13, no. 10 (2019). https://doi.org/10.33758/mbi.v13i10.252.

Apandy, Puteri Asyifa Octavia, Melawati, and Panji Adam. “Pentingnya Hukum Perlindungan Konsumen Dalam Jual Beli.†Jurnal Manajemen & Bisnis Jayakarta 3, no. 1 (2021). https://doi.org/10.53825/jmbjayakarta.v3i1.85.

Arifin, Muhammad. “‘ITIKAT BAIK’ SEBAGAI ASAS POKOK DALAM HUKUM PERIKATAN NASIONAL.†Jurnal Hukum & Pembangunan 14, no. 4 (2017). https://doi.org/10.21143/jhp.vol14.no4.1047.

Ariyanto, Banu, Hari Purwadi, and Emmy Latifah. “TANGGUNG JAWAB MUTLAK PENJUAL AKIBAT PRODUK CACAT TERSEMBUNYI DALAM TRANSAKSI JUAL BELI DARING.†Refleksi Hukum: Jurnal Ilmu Hukum 6, no. 1 (2021): 107–26.

Asri, Muhammad Fadli, Uswatul Fajar Nurfatimah, and Musdalifah asiyatum syafaat. “STUDI NORMATIF TERHADAP KONSEP PERLINDUNGAN HUKUM KONSUMEN DALAM TRANSKASI E-COMMERCE DI INDONESIA.†JIH: Jurnal Imu Hukum (Equality Before The Law) 1, no. 1 (2021).

Asril, J. “Etika Bisnis Dan Konsep Good Corporate Governance Dalam Menciptakan Perusahaan Berbasis Nilai.†Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi) 3, no. 1 (2019).

Barkatullah, Abdul Halim. “Urgensi Perlindungan Hak-Hak Konsumen Dalam Transaksi Di E-Commerce.†Jurnal Hukum IUS QUIA IUSTUM 14, no. 2 (2007). https://doi.org/10.20885/iustum.vol14.iss2.art8.

Damayanti, Gusti Ayu Ratih. “URGENSI JAMINAN KEPASTIAN HUKUM DALAM RANCANGAN UNDANG-UNDANG PERLINDUNGAN DATA PRIBADI DI INDONESIA.†Prosiding Seminar Nasional Fakultas Hukum Universitas Mahasaraswati Denpasar 2020 1, no. 1 (2021).

Dasuki, Rima Elya, and Ardiyani Lestari. “IMPLEMENTATION OF GOOD CORPORATE GOVERNANCE TO THE VALUE OF COOPERATIVE COMPANY.†Journal of Economic Empowerment Strategy (JEES) 2, no. 1 (2019). https://doi.org/10.30740/jees.v2i1.33.

Diskhamarzaweny, Diskhamarzaweny, and Zul Ammar. “E-COMMERCE DITINJAU DARI PERSPEKTIF MANAJEMEN PEMASARAN DAN HUKUM PERLINDUNGAN KONSUMEN.†KODIFIKASI 4, no. 1 (2022): 116–133.

Dwi Mayasari, I Dewa Ayu, and Dewa Gde Rudy. “Urgensi Rekonstruksi Pengaturan Praktek Perjanjian Perdagangan Melalui E-Commerce.†Jurnal Komunikasi Hukum (JKH) 7, no. 1 (2021). https://doi.org/10.23887/jkh.v7i1.31473.

Dwicky Cahyadi, Antonius. “Yurisdiksi Transaksi Elektronik Internasional Menurut Undang-Undang Nomor 11 Tahun 2008 Tentang Informasi Dan Transaksi Elektronik.†Jurnal Wawasan Yuridika 3, no. 1 (2019). https://doi.org/10.25072/jwy.v3i1.203.

Eleanora, Fransiska Novita. “PRINSIP TANGGUNG JAWAB MUTLAK PELAKU USAHA TERHADAP KETENTUAN PASAL 27 UU NO. 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN.†KRTHA BHAYANGKARA 12, no. 2 (2018). https://doi.org/10.31599/krtha.v12i2.26.

Goldstein, Judith L., Douglas Rivers, and Michael Tomz. “Institutions in International Relations: Understanding the Effects of the GATT and the WTO on World Trade.†International Organization. Cambridge: Cambridge University Press, 2007. https://doi.org/10.1017/S0020818307070014.

Guerra, Alice, Barbara Luppi, and Francesco Parisi. “Presumption of Negligence and the Robustness of Liability Incentives.†SSRN Electronic Journal, 2019. https://doi.org/10.2139/ssrn.3334448.

Hafrida, Hafrida, Helmi Helmi, and Bunga Permatasari. “The Implementation of the Strict-Liability Principle to the Perpetrators of Forest and Land Burning.†PADJADJARAN Jurnal Ilmu Hukum (Journal of Law) 07, no. 03 (2021). https://doi.org/10.22304/pjih.v7n3.a2.

Howells, G. “Protecting Consumer Protection Values in the Fourth Industrial Revolution.†Journal of Consumer Policy 43, no. 1 (2020). https://doi.org/10.1007/s10603-019-09430-3.

Jamilah, Jamilah, and Firmansyah Firmansyah. “Tinjauan Fikih Muamalah Terhadap Penerapan Khiyar Dalam Transaksi E-Commerce.†JURNAL EKONOMI DAN PERBANKAN SYARIAH 6, no. 1 (2019). https://doi.org/10.46899/jeps.v6i1.87.

Lubis, Muhammad Ridwan, Panca Sarjana Putra, and Yasmirah Mandasari Saragih. “Corporate Criminal Liability for Criminal Acts of Corruption.†Jurnal Pembaharuan Hukum 8, no. 1 (2021). https://doi.org/10.26532/jph.v8i1.15234.

Maharani, Resna Pratiwi. “TANGGUNG JAWAB PENYELENGGARA TRANSAKSI ELEKTRONIK DALAM MELINDUNGI HAK KONSUMEN.†SUPREMASI Jurnal Hukum 1, no. 1 (2018). https://doi.org/10.36441/supremasi.v1i1.158.

Mahardikha, Dian. “PENERAPAN PRINSIP TANGGUNG JAWAB MUTLAK (ABSOLUT LIABILITY) BERKAITAN DENGAN KERUGIAN KONSUMEN ATAS PENGGUNAAN PRODUK INTERNET BANKING.†Indonesian Private Law Review 1, no. 2 (2020). https://doi.org/10.25041/iplr.v1i2.2057.

Nababan, Roida, Martono Anggusti, and Sonya Lorensa Sirait. “PERLINDUNGAN HUKUM TERHADAP KONSUMEN YANG MENGALAMI KERUGIAN AKIBAT PENGIRIMAN BARANG OLEH PERUSAHAAN EKSPEDISI LAUT MENURUT UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN.†NOMMENSEN JOURNAL OF LEGAL OPINION 2, no. 01 (2021). https://doi.org/10.51622/njlo.v2i01.206.

Ningsih, Ayup Suran. “Implikasi Undang-Undang Nomor 5 Tahun 1999 Tentang Larangan Praktek Monopoli Dan Persaingan Usaha Tidak Sehat Pada Pelaku Usaha Mikro Kecil Dan Menengah (UMKM).†Jurnal Penelitian Hukum De Jure 19, no. 2 (2019). https://doi.org/10.30641/dejure.2019.v19.207-215.

Nisantika, Riris, and Ni Luh Putu Egi Santika Maharani. “Penyelesaian Sengketa Konsumen Oleh Badan Penyelesaian Sengketa Konsumen (BPSK).†Jurnal Locus Delicti 2, no. 1 (2021). https://doi.org/10.23887/jld.v2i1.458.

Nofiardi, Nofiardi, Iriansyah Iriansyah, and Yetti Yetti. “Tanggung Jawab Pelaku Usaha Terhadap Standar Mutu Kosmetik Bagi Konsumen Berdasarkan Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen.†Jurnal Selat 8, no. 2 (2021). https://doi.org/10.31629/selat.v8i2.3832.

Paryadi, Deky. “PENGAWASAN E COMMERCE DALAM UNDANG-UNDANG PERDAGANGAN DAN UNDANG-UNDANG PERLINDUNGAN KONSUMEN.†Jurnal Hukum & Pembangunan 48, no. 3 (2018). https://doi.org/10.21143/jhp.vol48.no3.1750.

Prabowo, M Shidqon, and Reni Yuli Astuti. “Perlindungan Konsumen Terhadap Wanprestasi Pelaku Usaha Kredit Kendaraan Bermotor Di Lembaga Pembinaan Dan Perlindungan Konsumen Jawa Tengah.†QISTIE 14, no. 2 (2021): 1–12.

Pradnyaswari, Ida Ayu,Westra, I Ketut. “Upaya Perlindungan Hukum Bagi Konsumen Dalam Transaksi Jual Beli Menggunakan Jasa E-Commerce.†Kertha Semaya, 8, no. 5 (2020).

Purwadi, Ari. “PRINSIP MORAL PADA PENGATURAN PERIKATAN ALAM.†Mimbar Keadilan 13, no. 2 (2020). https://doi.org/10.30996/mk.v13i2.3296.

Purwadi, Ari, Umi Enggarsasi, and Suhandi. “From Liability Based on Fault Principle towards Presumption of Liability Principle in Medical Disputes.†Journal of Advanced Research in Law and Economics 10, no. 5 (2019). https://doi.org/10.14505/jarle.v10.5(43).22.

Qiang, Hui. “Research on Compensation for Pure Economic Losses in Marine Oil Pollution Cases.†Journal of Coastal Research 115, no. sp1 (2020). https://doi.org/10.2112/JCR-SI115-015.1.

Ratna Sari, Putu Dina Marta, and I Made Dedy Priyanto. “PERLINDUNGAN HUKUM KEPADA KONSUMEN TERHADAP PENGGUNAAN KLAUSULA BAKU YANG TERCATUM PADA TOKO ONLINE.†Kertha Semaya : Journal Ilmu Hukum 7, no. 1 (2019): 1. https://doi.org/10.24843/km.2018.v07.i01.p02.

Reich, Taly, and Sam J. Maglio. “Featuring Mistakes: The Persuasive Impact of Purchase Mistakes in Online Reviews.†Journal of Marketing 84, no. 1 (2020). https://doi.org/10.1177/0022242919882428.

Rusniati, Rusniati, and Warmiyana Zairi Absi. “TANGGUNG JAWAB PENJUAL PADA CACAT TERSEMBUNYI DALAM PERJANJIAN JUAL BELI MOBIL BEKAS.†Jurnal Hukum Tri Pantang 6, no. 2 (2020). https://doi.org/10.51517/jhtp.v6i2.265.

Satar, Nurhizam Safie Mohd, Omkar Dastane, and Muhamad Yusnorizam Ma’arif. “Customer Value Proposition for E-Commerce: A Case Study Approach.†International Journal of Advanced Computer Science and Applications 10, no. 2 (2019). https://doi.org/10.14569/ijacsa.2019.0100259.

Setiantoro, Arfian, Fayreizha Destika Putri, Anisah Novitarani, and Rinitami Njatrijani. “URGENSI PERLINDUNGAN HUKUM KONSUMEN DAN PENYELESAIAN SENGKETA E-COMMERCE DI ERA MASYARAKAT EKONOMI ASEAN.†Jurnal Rechts Vinding: Media Pembinaan Hukum Nasional 7, no. 1 (2018). https://doi.org/10.33331/rechtsvinding.v7i1.220.

Siswati, Indri Hadi, and Reni Dwi Puspitasari. “PEMENUHAN HAK DAN TANGGUNG JAWAB KONSUMEN DAN PELAKU USAHA SEBAGAI UPAYA PERLINDUNGAN HUKUM MELALUI KONSEP PEMBERDAYAAN.†Ahkam: Jurnal Hukum Islam 8, no. 2 (2020). https://doi.org/10.21274/ahkam.2020.8.2.333-350.

Tauratiya, Tauratiya. “Perbuatan Catcalling Dalam Perspektif Hukum Positif.†Ekspose: Jurnal Penelitian Hukum Dan Pendidikan 19, no. 1 (2020). https://doi.org/10.30863/ekspose.v1i1.690.

Triasih, Dharu, B Rini Heryanti, and Endah Pujiastuti. “Optimalisasi Perlindungan Hukum Bagi Konsumen Dalam Perjanjian Jual Beli On Line.†Humani (Hukum Dan Masyarakat Madani) 9, no. 2 (2019): 195–201.

Wahyuni, Niniek. “Consumer Protection in Indonesia on Selling Buy Transaction Through E-Commerce.†Journal of International Trade, Logistics and Law 4, no. 1 (2018).

Wati, Destiya, Suyudi Arif, and Abrista Devi. “Analisis Penerapan Prinsip-Prinsip Etika Bisnis Islam Dalam Transaksi Jual Beli Online Di Humaira Shop.†El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam 3, no. 1 (2021). https://doi.org/10.47467/elmal.v3i1.654.

Widnyana, Putu Rido Widiya, Anak Agung Istri Agung, and Ni Gusti Ketut Sri Astiti. “Tinjauan Yuridis Pertanggungjawaban Mutlak (Strict Liability) Dalam Hukum Perlidungan Konsumen.†Jurnal Konstruksi Hukum 2, no. 2 (2021). https://doi.org/10.22225/jkh.2.2.3214.244-249.

Zaki Attirmidzi, M., and . Rizka. “Perlindungan Hukum Terhadap Konsumen Dalam Sistem Transaksi Online Perspektif Undang-Undang Informasi Dan Transaksi Elektronik.†Jurnal Supremasi, 2022. https://doi.org/10.35457/supremasi.v12i1.1679.

Internet :

Iskandar, Iskandar. “HEADLINE: Marak Penipuan Online Shop Di Medsos, Hati-Hati Modusnya Makin Canggih.†Liputan6, 2020. https://www.liputan6.com/tekno/read/4157301/headline-marak-penipuan-online-shop-di-medsos-hati-hati-modusnya-makin-canggih.

Julianto, Pramdia Arhando. “Toko Online Paling Banyak Diadukan Konsumen Ke YLKI, Ini Daftarnya.†Kompas.com, 2018. https://ekonomi.kompas.com/read/2018/01/19/171756726/toko-online-paling-banyak-diadukan-konsumen-ke-ylki-ini-daftarnya?page=all.




DOI: http://dx.doi.org/10.26532/ijlr.v6i2.21522

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

International Journal of Law Reconstruction Indexed by :

DOAJgoogle_scholarsintacrossrefMendeley onesearch  dimension

International Journal of Law Recnstruction  
Faculty of Law, UnissulaCopyright of International Journal of Law Reconstruction
Jalan Kaligawe Raya KM.4, Terboyo Kulon, Genuk, E-ISSN 2580-9245 (Online)
Semarang, Central Java, Indonesia, 50112IJLR is licensed under a