Analysis Of The Legal Framework For Online Lending In Indonesia: A Case Study On Consumer Protection and Legal Action Against Regulation Violations

Teguh Setiawan

Abstract


This research discusses legal analysis related to online loan regulations in Indonesia with a focus on consumer protection and legal action against regulatory violations. Online loan regulations in Indonesia are regulated by the Consumer Protection Law and Financial Services Authority (OJK) regulations. Consumer protection in online loans includes clear and transparent information regarding fees, interest and other terms. Consumers also have the right to protection against inappropriate billing practices and effective complaint handling. If there is a violation of regulations, consumers can take legal action through conventional justice channels or through the dispute resolution mechanism provided by the OJK. The case study in this research involves analysis of contract provisions, interest calculations, billing in accordance with  regulations, and  fair  dispute resolution for  consumers. It  is important for online loan businesses to comply with applicable regulations to prevent legal action and provide good protection to consumers. This research is expected to provide a deeper understanding of consumer protection and legal action in the context of online loans in Indonesia.


Keywords


Consumer Protection; Regulation; Online Loans.

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References


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