Analisis Perceived Organizational Support, Dukungan Atasan dan Work Engagement terhadap Kinerja Karyawan selama Masa Pandemi Covid-19

Willi Erika Rahmayani*  -  Fakultas Ekonomi, Universitas Islam Sultan Agung, Indonesia
Tri Wikaningrum  -  Fakultas Ekonomi, Universitas Islam Sultan Agung, Indonesia

(*) Corresponding Author
DOI: 10.30659/ekobis.23.2.71-85
Tujuan penelitian ini adalah untuk menganalisis pengaruh Perceived Organizational Support (POS), dukungan atasan, dan work engagement terhadap kinerja karyawan. Sampel yang digunakan pada penelitian ini sebanyak 100 responden yang bekerja sebagai PNS di Kabupaten Jepara. Teknik analisis dalam penelitian ini adalah uji validitas, uji reabilitas, uji asumsi klasik, dan uji hipotesis dengan menggunakan SPSS. Metode pengumpulan data dalam penelitian ini adalah survei menggunakan kuesioner. Hasil penelitian menunjukkan bahwa POS dan dukungan atasan berpengaruh positif dan signifikan terhadap work engagement. Selain itu, work engagement juga berpengaruh positif dan signifikan terhadap kinerja karyawan.

The purpose of this study was to determine the effect of Perceived Organizational Support (POS), Supervisor Support, and work engagement on employee performance. The sample used in this study were 100 respondents who worked as PNS at Jepara District. The analysis technique in this research is validity test, reliability test, classical assumption test, and hypothesis test using SPSS. The data collection method in this study used survey with questionnaire. The results of this study indicate that POS and supervisor support have a positive and significant effect on work engagement. In addition, work engagement also has a positive and significant effect on employee performance.

Keywords: perceived organizational support; supervisor support; work engagement; employee performance

  1. Albana, H. (2018). Pengaruh job crafting terhadap kinerja karyawan yang dimediasi oleh work engagement di pt. terminal teluk lamong, surabaya. Jurnal Ilmu Manajemen (JIM), 7(1).
  2. Ahmed, U., Majid, A. H. A., & Zin, M. M. (2016). Moderation of meaningful work on the relationship of supervisor support and coworker support with work engagement. The Journal of Business, Economics, and Environmental Studies (JBEES), 6(3), 15-20.
  3. Ahmed, U., Majid, A., Al-Aali, L., & Mozammel, S. (2019). Can meaningful work really moderate the relationship between supervisor support, coworker support and work Engagement?. Management Science Letters, 9(2), 229-242.
  4. Anggraini, M. (2017). Pengaruh Perceive Organizational Support Terhadap Organizational Citizenship Behavior Dengan Job Engagement Dan Job Satisfication Sebagai Variabel Mediasi (Survey Pada Pusat Pendidikan Dan Pelatihan Kementrian Dalam Negeri
  5. Regional Yogyakarta) (Doctoral dissertation, UPN†Veteran†Yogyakarta).
  6. Apriliana, S., Hamid, D., & Hakam, M. S. O. (2013). Pengaruh motivasi dan komitmen organisasional terhadap kinerja karyawan. Jurnal Administrasi Bisnis, 1(1), 180-187.
  7. Ariarni, N., & Afrianty, T. W. (2017). Pengaruh Perceived Organizational Support terhadap Kinerja Karyawan dengan Employee Engagement sebagai Variabel Intervening (Studi pada Karyawan PT. Pos Indonesia Kota Madiun). Jurnal Administrasi Bisnis, 50(4), 169-
  9. Ayu, D. R., Maarif, M. S., & Sukmawati, A. (2015). Pengaruh job demands, job resources dan personal resources terhadap work engagement. Jurnal Aplikasi Bisnis dan Manajemen (JABM), 1(1), 12.
  10. Bacharach, S. B., & Bamberger, P. (2007). Bacharach, S. B., & Bamberger, P. (2007). Organizational context and post-event distress: 9/11 and the New York City firefighters. Academy of Management Journal, 50(4), 849-868.
  11. Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career development international.
  12. Bhate, Rucha. (2013). Supervisor Supportiveness: Global Perspectives. Quick insights 3. Sloan Center on Aging & Work at Boston College.
  13. Dessler, G. (2005). Human resource management. United Kingdom: Pearson Education.
  14. Dessler, Garry 2006. Manajemen Sumber Daya Manusia, Jakarta: Salembang empat
  15. Douglas, G. 2015. Manajemen Kas, Jakarta: PT. Pustaka Binaman Pressindo.
  16. Dwitasari, A. I., Ilhamuddin, I., & Widyasari, S. D. (2016). Pengaruh perceived organizational support dan organizational-based self esteem terhadap work engangement. MEDIAPSI, 1(1), 40-50.
  17. Farida, E. (2013). Pengaruh perilaku kepemimpinan, iklim organisasi, motivasi intrisik dan work engagement terhadap kinerja karyawan. Studi pada dosen Tetap Universitas Swasta DKI Jakarta. Disertasi Universitas Brawijaya Malang.
  18. Feinberg, E. G. (2013). Cross-cultural competence training effectiveness: the impact of training transfer and predictors of transfer (Doctoral dissertation).
  19. Firdaus, R. R. (2019). Pengaruh Stress Kerja dan Work Engagement terhadap Kinerja Karyawan dengan Komitmen Organisasi sebagai Variabel Intervening.
  20. Hair JF. (2003). Essentials of Business Research Methods: WileyHair JF, Black WC, Babin BJ
  21. Hair, J., Black W.C., Babin B.J., & Anderson R.E. (2010). Multivariate data analysis: A Global Perspective. Prentice-Hall, New Jersey
  22. Handoyo, A. W. (2017). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Pada PT. Tirta Rejeki Dewata. Agora, 5(1).
  23. Hasan iqbal, pokok-pokok materi statistik, jakarta, Pt bumi aksara
  24. Imawati, R. (2014). Pengaruh budaya organisasi dan work engagement terhadap kinerja karyawan. Jurnal Al-Azhar Indonesia Seri Humaniora, 1(1), 37-43.
  25. Irmawati, I. (2017). Pengaruh quality of work life, self determination, dan job performance terhadap work engagement karyawan.
  26. Insan, A. N. (2017). Pengaruh Kepemimpinan Transaksional terhadap Motivasi Intrinsik, Work Engagement dan Kinerja Karyawan. Journal Of Business Studies, 2(1), 1-18
  27. Langelaan, S., Bakker, A. B., Van Doornen, L. J., & Schaufeli, W. B.
  28. (2006). Burnout and work engagement: Do individual differences make a difference?. Personality and individual differences, 40(3), 521-532.
  29. Lockwood, N. 2007. Leveraging Employee Engagement for Competitive Advantage HR Strategic Role. SHRM Research, h. 1-11.
  30. Malhotra, Naresh and Birks, David. (2007). Marketing Research: an applied approach: 3rd European Edition, Harlow, UK. Pearson Education, 835pp
  31. Man, G. S., & Hadi, C. (2013). Hubungan antara perceived organizational support dengan work engagement pada guru SMA swasta di Surabaya. Jurnal Psikologi Industri dan Organisasi, 2(2), 90-99.
  32. Mangkunegara, AA Anwar Prabu. (2004). Perencanaan dan Pengembangan Sumber Daya Manusia. Bandung: PT. Refika Aditama.
  33. Mathis, R. L., & Jackson, J. H. (2006). Human Resource Management, alih bahasa. Jakarta: Salemba Empat

Jurnal Ekonomi dan Bisnis
is published by Faculty of Economy Universitas Islam Sultan Agung, Indonesia.

Contact: Jl. Raya Kaligawe Km.4, PO BOX 1054/SM Semarang 50112, Indonesia
Phone: +62 857-2760-6666
Website: https://fe.unissula.ac.id
Email: ekobis.fe@unissula.ac.id

ISSN: 2685-4767 (Online) | 1411-2280 (Print)
DOI : 10.30659/ekobis

This work is licensed under a Creative Commons Attribution 4.0 International License

Get a feed by atom here, RRS2 here and OAI Links here

View My Stats

apps