Author Details

Ratnasari, Sri Wahyuni, UNISSULA, Indonesia

  • Vol 2, No 3 (2025): September 2025 - Articles
    Customer Loyalty Improvement Model Through E-Service Quality, E-Satisfaction and E-Trust of Customers of PT. Yuk Kita Haji and Umroh Bandung
    Abstract  PDF
  • Vol 2, No 3 (2025): September 2025 - Articles
    Increasing Customer Retention Through Employee Competence and Service Innovation with Brand Image as a Mediation Variable (Empirical Study at Rumah Sakit Islam Kendal)
    Abstract  PDF
  • Vol 2, No 4 (2025): December 2025 - Articles
    The Role of Kyai Leadership and The Sustainability of Islamic Boarding School: Integration of Traditional Values with a Modern Approach (Case Study at Daarul Rahman Islamic Boarding School, Jakarta)
    Abstract  PDF